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Customer Reviews of Napletons River Oaks Honda

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118 reviews
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  • This place was excellent!

    5 out of 5 starsby Lisa626 on 08/31/2017

    Lacee was fantastic!! He was insightful and made my decision to buy a new accord very easy.
    • Thanks for leaving this review, Lisa! We're so glad to hear that Lacee provided such a fantastic experience shopping for your new car! If you have any further questions, please don't hesitate to reach out!

      by napleton_group on 09/07/2017

  • What a wonderful job rhyan and glen smith

    5 out of 5 starsby Dfish09 on 08/30/2017

    I came into the dealership just loooking and rhyan convinced me into buying a new Honda Civic with a reasonable monthly payment thank you so much
    • Congratulations on your new Honda Civic! We're so happy our staff provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

      by autonation on 09/04/2017

  • My new Fav Car!!- CR-V!!

    5 out of 5 starsby CathieD on 08/19/2017

    I love my CR-V!!!! I've returned to my favorite car!! Many thanks to Jeff Parham (JP) at Napleton's River Oaks Honda. SO knowledgeable, patient, and thoughtful! JP got me exactly what I asked for. This is the 2nd Honda in our family with JP! Additional shout outs to Ty, Moody, and Larry. Why 5 stars?-‘cuz I can’t give 7!!
    • Thanks for this wonderful feedback, Cathie. We're so happy to hear that Jeff and the rest of the team could provide you such a positive experience purchasing your new car! If you have any further questions, please don't hesitate to reach out! Take care!

      by beyerautowinch on 08/23/2017

  • Test drive

    5 out of 5 starsby MaxLogg on 08/19/2017

    Olvier was such a big help with my test drive, he was very helpful and made my choice clear about what car I will choose
    • Thanks for reaching out to us, Max. We're pleased that Oliver could be so helpful during the purchase of your car! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by beyerautowinch on 08/23/2017

  • Mrs Johnson

    5 out of 5 starsby Mzred123 on 08/16/2017

    This was the most amazing car buying experience ever. I'll be back to shop for all of my new car buying and also tell my friends and family l about had the best experience with Oliver Thanks for everything.
    • We are so pleased you enjoyed your visit to Napleton River Oaks Honda! Oliver will be happy to hear about your wonderful feedback and five stars! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by hendersonford on 08/21/2017

  • Great exoerience

    5 out of 5 starsby Jaygirl24 on 07/31/2017

    Fallon was great! I was in a tough situation with my car and she made sure that I found the proper solution. Ended up with a 2017 Honda Civic! I love it!
    • We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

      by here2help on 08/02/2017

  • Wonderful service

    5 out of 5 starsby Carchixk123 on 07/31/2017

    I had the wonderful opportunity of working with a knowledgeable gentleman at this dealership named Lacee Ealom. I was assisted as soon as I entered the room in a friendly manner. I truly felt like the people at this dealership were willing to work with me by any means. The process was smooth and I would definetly recommend this dealership to anyone.
    • Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

      by here2help on 08/02/2017

  • Shopping for a new car

    5 out of 5 starsby Breep_68 on 07/31/2017

    I really had a pleasant experience with this company and I'd highly recommend Lacee Ealom as a salesman. I was indecisive about two different cars and he was helpful with the final decision on which car to choose. He was patient with me and very genuine. I had many questions and he answered them all, he's a great guy!
    • We are so pleased you enjoyed your visit to Napleton River Oaks Honda! If you have any further questions, please don't hesitate to reach out!

      by here2help on 08/02/2017

  • Low stress purchasing experience

    5 out of 5 starsby teodorab on 07/26/2017

    I worked with Bridgette Sheppard. I was able to make a good deal for the car that I wanted. My selection and decision experience was very smooth. The dealership did not have in the lot the vehicle I was interested in, but worked to obtain it and kepts me updated on the progress. The actual purchasing experience took more time than I expected and I was disappointed only in that. The person who handled my financial papers was very attentive and thorough in the description of the "extras". Overall, for me this was a low stress purchasing experience.
    • Teodorab, we appreciate you choosing Napleton River Oaks Honda! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

      by fordoforange on 07/31/2017

  • Make sure to ask for Oliver Marin!

    5 out of 5 starsby robjaxson626 on 07/24/2017

    I came to Napleton Honda for service and met Oliver in the showroom. He answered all of my questions about his inventory and offered me a test drive even though I'm not in the market to buy. That was a great show of customer service. I'll be asking for Oliver Marin when I'm ready. Great job!
    • Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by napleton_group on 07/28/2017

  • Great experience!

    5 out of 5 starsby Paul2931 on 07/20/2017

    Went to Napleton River Oaks Honda and purchased a Honda Pilot. Oliver Marin took his time to show us around the dealership and was very professional. Family and dealer recomended.
    • We appreciate you choosing Napleton River Oaks Honda! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

      by napleton_group on 07/25/2017

  • Hrv Prurchase

    5 out of 5 starsby Lafitte13 on 07/01/2017

    Purchasing a car is often overwhelming. Kudos to the staff at River Oaks Honda for making it a comfortable experience. Bridgette Sheppard did a great job making sure my needs were met. Thanks to all.
    • We really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

      by here2help on 07/04/2017

  • Wonderful Experience

    5 out of 5 starsby Jonb_smiley143 on 07/01/2017

    If you are looking to purchase a brand new Honda River Oaks Honda is the place to go. I was able to purchase a 2017 Civic with the help of Frazier and I love my vehicle. He was a joy to work with made me feel like I was family. I would recommend this place and him to my friends, family and anyone.
    • We are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

      by here2help on 07/04/2017

  • New CRV sales

    5 out of 5 starsby Smile13 on 06/24/2017

    Bridgette Shepard, was our sales associate. She was fun, friendly and totally understanding of our needs. The whole Nspleton Honda team were willing to make a deal. They understood we were a no haggling couple. Just give us your best deal and we will give you ours! Totally great team. Moody also understood we didn't want to go back and forth. Give us the right price and you'll have a deal.
    • We are so pleased you enjoyed your visit to Napleton River Oaks Honda! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

      by kunes_country1 on 06/28/2017

  • Upgraded to the 2017 civic

    5 out of 5 starsby Jayb1986 on 06/22/2017

    Traded in my mothers 2013 civic for the new 2017 and can't say no more than satisfied ! Thank you to Oliver Marin and napletons river oaks honda for the great service! Highly suggested for anyone and I will be back soon .
    • Your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

      by here2help on 06/26/2017

  • Awesome experience

    5 out of 5 starsby Zakariah on 06/07/2017

    Went to Napleton Riveroaks Honda and had the pleasure of working with Oliver. Answered all my questions and was very polite and helpful. Zack E.
  • Jeffery Parham

    5 out of 5 starsby PASTORBROOKINS on 05/31/2017

    My experience with Napleton Honda and the salesman, Jeffery Parham, was great. I am pleased with my purchase and with the service that was provided me. Would I recommend others to Napleton? Yes, I would.
  • So far so good!

    5 out of 5 starsby CourtneyT on 05/31/2017

    I purchased my first car almost 2 weeks ago and so far so good! I honestly had no intention of buying a car on the day that I did (just wanted to test drive a few and shop around), but the perfect car found me and I couldn't leave without it. Addison, DeMarco and Andrew helped me with the process and it was a pleasant experience. Thanks again, guys!
  • Always go to River Oaks Honda

    5 out of 5 starsby kevansRN on 05/30/2017

    My family has been customers of Napleton River Oaks Honda since 2005 when I bought my first Honda 2003 Civic coupe which is still on the road! Bought my third vehicle a 2016 Nissan Altima 5-25-17. Love the pre-certified vehicles. Received fantastic interest rate (thank you Dorie) and Platinum warranty service plan(which I personally believe is one of the best out there, never had a problem) and had a fabulous salesman named Addison take care of me through the entire purchasing process. Addison was honest and forthright with me and my husband and also followed up to make sure everything was fine. Thank you Addison!!! Love the car! Addison and everyone at Napleton Honda made us feel comfortable and important. I highly recommend if you need a new car go to Napleton Honda and ask for Addison. He is a great guy!
    • Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by faulknerhonda on 06/05/2017

  • In search of a new car

    5 out of 5 starsby year2017 on 05/30/2017

    Salesman Jeff Parham was excellent in his presentation of what the 2017 Crv has to offer. Mr. Parham was friendly, polite,and very professional during the hold ordeal. I would highly recommend Mr. Parham to anyone who's looking to purchase a vehicle at Honda River Oaks.
    • Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by faulknerhonda on 06/05/2017

  • Good service

    5 out of 5 starsby Alicia1234 on 05/26/2017

    Happy with the service and friendly atmosphere... the deal I received was sweet!!! James and moody were great salesmen
    • Alicia1234, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

      by napleton_group on 05/31/2017


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About our dealership

The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.

What sets us apart
Contactless Services: Contactless Purchase, Free Home Drop-Off, Free Test Drive At Home, Private Dealership Appointments, & Virtual Appointments
Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork.
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Express Service
Languages Spoken (3)
  • English
  • Arabic
  • Spanish