The Audi Exchange
Today 9:00 AM - 6:00 PM
Customer Reviews of The Audi Exchange
Review type:
Very professional and friendly dealer
by Tuck on 08/30/2024
Very well trained Salesperson, Cesar.
From sales to financing to delivery, this was a first rate experience!
178 reviews
Sort by:
AudiExchange
by DanielSh on 08/05/2016updated 08/16/2016So easy to schedule and get a loaner. Work is done quickly, car gets cleaned without even asking and unlike every other auto service shop - everyone at Audi Exchange is legitimately friendly.Q7
by annettekugel on 08/05/2016updated 08/15/2016The person who helped us (and sold us the car) was sincere, , informative, attentive, accommodating, friendly and did anything to make us comfortable.Exchange Experience was pretty awesome
by MFeetterer on 08/11/2016Buying a car can be a tough process, John made it a much more pleasurable experience, actually pretty fun. Everyone John introduced us to couldn't have been nicer. That's tough to fake. I highly recommend Exchange and John to anyone… looking for a luxury car.manager
by Larryyrwu on 07/27/2016updated 08/11/2016knowledgeable, expedites and friendly, I will recommend to my friends to contact you either have a service or purchase a carAwesome!
by SalChand on 07/28/2016updated 08/10/2016My salesperson Alex was such a nice guy. We always bought our cars from him and it was our fourth one. Alex and Ryan always took care of us with open arms. I can't wait to visit them in the near future.Great experience!
by mstoych on 08/09/2016The staff was all very friendly and welcoming, constantly checking if we needed anything like coffee or water. The facility was very clean. The sales person we worked with was incredibly patient, knowledgeable, and able to recognize exactly… when to step out to let us discuss our decision and when to come back.Audi car purchase
by samkpurchase on 08/08/2016Alex was a pleasure to work with, he was patience with me during the entire process. I would refer him again to anyone.EricaPreston23
by EricaPreston23 on 07/31/2016updated 08/08/2016Everything was explained very well. All of the specs in the car were shown and explained to me before I drove off the lot.Audi Exchange Service
by JoseRamirez69 on 07/20/2016updated 08/08/2016Jason took time to explore service package options and found the best affordable option for me. Courtesy vehicle was brand new, clean and on-par or an upgrade as compared to mine.Thank you John!
by IsabellaW on 07/17/2016updated 08/08/2016We worked with John Hinojosa. He made the process so easy and relaxing. We have been car shopping for about 1 month now and had the best experience here. He was honest, easy to work with, and not intimidating or "pushy". Thank you for… allowing us to actually enjoy car shopping and purchasing a new vehicle!Great Service as expected
by geetzromo on 07/20/2016updated 08/08/2016Super quick accomodation for the appointent as well as repair and providing loaner. Why cant Audi make a radio where the station can be changed with pressing only one button!!!!New Car
by Stevengold on 08/07/2016Friendly, knowledgeable and made sure I was getting what I wanted at the amount I could afford. The whole process to 1 hr.Extraordinary Buying Experience
by MaryNWo on 07/28/2016I liked most that I was listened to and heard. I'd been to a few other dealers and other brands. This is the only place where my actual questions were answered. I don't know if by using the Costco program that was any difference, but it was… an excellent experience. The people with whom I dealt, David McCann and Christine, made the process as simple for me as possible. They helped me to not have to make extra trips out to the dealership. I was given the information I needed and actually bought the car over the phone, thus I only needed to come to the dealership the day I picked up my car.My Q5 - love it!
by Kimberly0218 on 07/26/2016I found the staff to be very helpful and attentive. I - in particular - appreciate the gentleman who worked with us:) Darryl is a tremendous asset. For someone who strays from situations such as these, this means a lot.Audi tt
by bgrotef on 07/22/2016the dealership was very helpful and didn't try and play any games with pricing or financing. His was the easiest car buying transaction I have ever had.Audi Exchange was excellent
by daleianao on 07/19/2016Sales person was very helpful. He provided information without being pushy. He was exceedingly patient by answering all my questions, he spend most of the afternoon with me, and let me drive several models of cars over and over again… until I was sure of my decision.Great sales representative
by ppcarver on 07/09/2016David McCann was the best. He was very easy to work with and made the buying process a pleasant experience. I would definitely buy from him again. The finance department on the other hand was a totally different experience. We arrived at… the dealership at 11:00 am and did not leave until after 5:00 pm because the finance department did not know what they were doing. They sent me one number to make a wire transfer and then questioned where I got it from. They made me feel as if I was being dishonest about the paying for the car, from the wire transfer to the check from my credit union. I understand being careful, but his reactions were over the top.First car wins!
by BDiTo716 on 06/27/2016updated 07/07/2016Everyone was so nice, intelligent, and helpful! I felt like everyone was there to help me and be excited for my first car purchase! It was so fun and easy and I loved working with Manos and Mario. They were so great and definitely a huge… component in why I chose Audi. They listened to my wants and needs and delivered the perfect car. Can't thank them enough!Great Service
by JeffB1037 on 06/24/2016updated 07/06/2016Always accommodating, efficient, and professional from making an appointment, dropping off, getting a loaner, and the completion of the service.Dealership that strives to perform best to satisfy customer.
by Annasaheb on 06/24/2016updated 07/04/2016Prompt service at each step of the task - reminder for car is due for service - making appointment - Receiving in the service area - Asking questions regarding any additional work required- letting me know how long it will take to complete… work - finally completing work on time with wash etc. It's like machine work done by service rep and workers. Intense desire to please the customer. Plus Seating / waiting area with TV and beverages hot and cold and cookies, magazines. Everything adds up to my satisfaction.Audi Exchange is #1 in Chicago and Milwaukee market
by gam1722 on 07/01/2016The entire sales staff (my direct contact was with Bobby Becker) was very courteous, professional and wanted to earn my business. And, the selection of vehicles was by far the best in the entire area.
About our dealership