Skip to main content

Customer Reviews of Phillips Chevrolet

Review type:

Overall rating

5.0
5 out of 5 stars

(6 reviews)


Customer recommendations:

Yes (6)|No (0)

Rami was the best

5 out of 5 starsby Amanda on 01/18/2025
updated 01/24/2025

Rami is super helpful and knows his stuff. He was upfront and honest, and took the time to explain thoroughly so I could understand what was happening with my deal. Customer service is top notch and I was taken care of from start to finish by everyone in the dealership. Theodore was excellent at explaing the features of the trailblazer and providing more excellent customer service.
  • Thank you for taking the time to write a review for Phillips Chevrolet! "Top notch" customer service is what we strive for. Your business is very much appreciated. Happy motoring!

    by Michael Maheras on 01/24/2025

Have feedback for this dealer?
The following reviews are more than two years old. They are not included in the overall rating.
614 reviews
Sort by:

  • Positive Experience

    4 out of 5 starsby DV0404 on 12/28/2013
    updated 08/31/2025

    My cousin recommended that I come to Phillips Chevrolet to buy my new (used) car. He has purchased all of his cars from this dealership, and it was always a good experience. I couldn't agree more. I worked with Justin. He was very informative and did not pressure or hassle me into buying anything. When I bought my car, I had recently totaled my car and was in a hurry to buy a new one. I had never bought my own car before, and Justin was very patient with me. I would recommend this dealership as well as Justin.
    • Thank you and your cousin for your business! We appreciate it :) Thank you for choosing Phillips Chevrolet to purchase your first car! Happy motoring!

      by phillipschev on 12/31/2013

  • My "new" red truck

    5 out of 5 starsby stacker38 on 04/25/2013
    updated 08/31/2025

    Last week I purchased a 2010 Chevy Silverado from Phillips Chevrolet in Frankfort. I had been casually looking for about nine months. I previously owned Ford trucks and was seriously considering a Ford again. I stopped by Phillips just to look at this red work pick up. Steve P.. met me at the door. He showed me the vehicle and spent time with me just kicking tires and talking. Steve did not try to show me every truck on the, he LISTENED to what I said I needed in a vehicle. The experience at Phillips Chevy continued with everyone else I met during the purchase of this "new" red truck. Thank you all, at Phillips Chevrolet in Frankfort.
    • Thank you! What a great review. We appreciate you choosing Phillips Chevrolet to purchase your Silverado from. I will pass your kind words on to Steve.

      by phillipschev on 04/26/2013

  • Scott is the best!

    5 out of 5 starsby rayster on 11/23/2012
    updated 08/31/2025

    My wife and I have a cobalt and corvette we have serviced at Phillips along with routine preventative maintenence and oil changes. Scott P.the service advisor always treats us like "family" and always accomodates us and follows thru with all of our service needs. The entire service department does a great job, but Scott has been helping us for quite a while with our individual service needs so we call first to ask for him before we bring our cars in as he "spoils" us with his dedication to detail, follow-thru and professionalism. Thanks Scott!
    • Thank you for your kind words! Scott and the entire Phillips Team appreciate you and your wife's business!

      by phillipschev on 11/26/2012

    • Thank you! How very nice of you to say! We appreciate your business! :)

      by phillipschev on 01/17/2013

  • 2013 Malibu

    5 out of 5 starsby krusinski1 on 02/15/2013
    updated 08/31/2025

    The whole process went much easier and quicker than I anticipated. Sam was very kind and helpful. He even gave us lunch when we said we were hungry. We are very happy with our new car. Thank You
    • Thank you! I will pass your very kind words on to Sam. We appreciate your business! Happy motoring!

      by phillipschev on 02/18/2013

  • 2005 Tahoe Purchase

    5 out of 5 starsby fjw5 on 01/29/2013
    updated 08/31/2025

    I recently purchased a 2005 Chevy Tahoe. Rami A. was my salesman. Rami exhibited professionalism throughout the experience. Rami made what could be a stressful experience very easy. He was accommodating in every way including test driving, making the vehicle available for mechanical inspection, and addressing the issues that arose from the inspection. He was very fair with me and I will recommend him to others who are looking for a vehicle.
    • Thank you for your very kind words. I will pass them on to Rami. We appreciate your business!

      by phillipschev on 01/30/2013

  • Thanks, Andy G.

    5 out of 5 starsby MaryAnn1204 on 10/30/2013
    updated 08/31/2025

    My husband and I bought a new 2014 "Red Rock" Camaro at Phillips Chevrolet. We walked into the lot, and a salesman, Andy G., courteously approached the two of us and asked what vehicle we were looking at. He graciously showed us the different models we were interested in and gave detailed information about the models. We decided the RS would be the best fit for our needs. He offered us a test drive and showed us the various available colors of the vehicle. There was no hesitation on our parts, and we purchased the vehicle a few days later as we wanted to be sure of the color choice. Andy never pressured us into any decisions as many salespersons have in the past. Upon picking up the vehicle, Andy gave us a detailed "tour" of our new car. He set up both of our phones, I am happy to say I would recommend Andy Gavin and Phillips Chevrolet to my family and friends. Expert, gracious salespeople like Andy G. make Phillips Chevrolet the number one Chevy dealer in Illinois! Thanks, Andy!
    • Thank you for your business! I will pass your kind words on to Andy. Happy motoring in your new 2014 Red Rock Camaro!

      by phillipschev on 10/31/2013

  • Excellent Customer Service

    5 out of 5 starsby latrise1 on 07/01/2013
    updated 08/31/2025

    I bought a 2013 Chevy Cruze and I love it, thanks to my salesman Henry K. If you are thinking about buying a car, go to Phillips Chevrolet in Frankfort and ask for Henry K., he's the guy!
    • Thank you! We appreciate your business and your recommendation :) Happy motoring in your 2013 Cruze!

      by phillipschev on 07/03/2013

  • Great Buying Experience!

    5 out of 5 starsby aurbanczyk on 01/13/2014
    updated 08/31/2025

    I'm a truck girl by heart, but my current vehicle (a pickup truck) was killing me on gas mileage w/a 75+ mile round trip commute to work and back. Having purchased a Used Vehicle from Rami back in 2010, I decided to give Phillips Chevrolet another go on my new car purchase. I did some shopping around on vehicles and after much debate, I settled on the new 2014 Chevy Impala in White Diamond Tricoat. The only thing this car doesn't do is brew my cup of coffee in the morning! I could not have been more pleased with my experience. Rami is an excellent salesperson and all around great guy. He's very attentive to all of his customers needs, so if you're looking for a new or used vehicle, make sure you ask for Rami...he'll get it done.
    • Thank you! What a great review! I look forward to the day our vehicles brew a cup of coffee :) We appreciate your business! Happy motoring in your 2014 Chevy Impala!

      by phillipschev on 01/14/2014

  • Thanks Mike!!!!!

    5 out of 5 starsby davebarlow on 08/02/2013
    updated 08/31/2025

    I purchased a used 2011 2SS Camaro from a non-Chevrolet dealership in Chicago. According to the Car Fax I received with the automobile, the original destination for the car, when new, was Phllips Chevrolet. I contacted Phillips to see if I would be able to get a copy of the window sticker that came with the car. I had the great fortune of being transferred to Mike M. Mike was very personable, professional and extremely HELPFUL!!!! He emailed me copies of the build sheet they had for my car immediately!! I was so pleased to get that information. Mike called me back a day or two later to let me know they were unable to get a copy of the window sticker because the car was over a year old. I thanked Mike for his efforts over and over as I was thrilled to get at least the build sheet for the car. Lo and behold about two weeks later, Mike called me to let me know they did get a copy of the sticker and he would forward it on to me. I can't tell you how great that feels to have someone go out of their way to help me like that!!!! I can't thank Mike enough for all that he does. I will make it a point to have my car serviced at Phillips even though I live on the northwest side of the city!!!! Mike earned my business!!!! Thank you!
    • Thank you for taking the time to write such a great review! I will pass your very kind words on to Mike. We appreciate your soon to be service business :)

      by phillipschev on 08/06/2013

  • Wonderful Experience

    5 out of 5 starsby andrea3000 on 05/25/2013
    updated 08/31/2025

    I've had such a wonderful experience at Phillip Chevrolet for the second time!!! I bought my 2011 Camaro from here 2 years ago and now I have a 2013 Convertible Camaro & its all because of Sam D. He is such a terrific car salesman. The process was speedy and I'm satisfied! I will be back!
    • Thank you for your continued business! We appreciate it! Happy motoring in your 2013 Convertible Camaro :)

      by phillipschev on 05/28/2013

  • Rachel P. is awesome

    5 out of 5 starsby bely04 on 05/30/2013
    updated 08/31/2025

    Rachel was the main reason I drove over 50 miles away from my home passing up many chevy dealerships. She is very professional and just an overall great sales person to work with. She has a Beautiful personality with the appearance to match! When I trade my brand new car in the next few years, I will definitely be working through Rachel. The service was quick, I got approved right away and just simply had the best day of the year inside Phillip Chevy! Thanks Rachel!!
    • Thank you! What a GREAT review! I will pass your very kind words on to Rachel! We appreciate you driving over 50 miles to purchase from Phillips Chevrolet! Happy motoring :)

      by phillipschev on 05/31/2013

  • Two Years and Still Satisfied - Great Place to Buy a Vehicle

    5 out of 5 starsby _Jim_P on 03/12/2014
    updated 08/31/2025

    It has been two years since Albion B. helped us purchase our 2012 Avalanche from Phillips Chevrolet, and our satisfaction continues to grow. Albion was not just concerned about making a sale, he was genuinely interested in our customer satisfaction. He not only made sure to we had the best price around, he has greeted us as a friend on every occasion we have visited. He personally ensures that we are satisfied walking in the door as well as when we are leaving. I have since recommended him to any friends or family in the market for a vehicle. With the friendliness and quality of work experienced, I will not go anywhere else. Jim P.
    • Thank you Jim! We appreciate your business! Customer satisfaction is very important to Albion and the entire Phillips Team! Thank you for choosing Phillips Chevrolet! Happy motoring!

      by phillipschev on 03/13/2014

    • Thank you for your continued business! We are glad your satisfaction in Phillips Chevrolet continues to grow. I will pass your kind words on to Albion. We appreciate you referring us to your friends and family :) Happy motoring!

      by phillipschev on 03/18/2014

  • new truck purchase

    5 out of 5 starsby jdh53 on 12/24/2012
    updated 08/31/2025

    Looking for a new Silverado, we went to Phillips because of their large inventory. Daniel B. searched their inventory and found several trucks that fit our need. Daniel was extremely helpful throughout the whole process. Would highly recommend Daniel to anyone looking to make a purchase. Very professional..
    • Thank you for the GREAT review! I will pass your very kind words on to Dan :)

      by phillipschev on 12/26/2012

  • Above and Beyond at Phillips Chevrolet, Frankfort, IL

    5 out of 5 starsby Sierra77 on 02/21/2014
    updated 08/31/2025

    My husband and I went in to Phillips Chevrolet in Frankfort to speak with Rafat A. (on his day off) about the prospect of getting into a newer vehicle that would fit our family of six and out from under a previously purchased minivan that was starting to fall apart. Rafat recommended that we speak with Rami A., as we were already at the lot. We spent several hours of our day at the dealership and the entire experience was pretty amazing!!! Everyone we met was professional, helpful and respectful as well as down to earth, "normal", and fun. Rami not only got us out from under our failing minivan, but also into a BRAND NEW Chevy Traverse that has plenty of room for our little family and then some! We got a great deal, had a great time, and are truly very thankful to the everyone we worked with at Phillips Chevrolet!!!
    • Thank you for taking the time to write a review. Rafat, Rami and the entire Phillips Team appreciate your business! Congratulations on your BRAND NEW Chevy Traverse! Happy motoring!

      by phillipschev on 02/24/2014

  • EXCEPTIONAL

    5 out of 5 starsby JAC921 on 06/14/2013
    updated 08/31/2025

    Bill G. was kind in his introduction via email and voice message to welcome me to Phillips. I wasn't hounded daily with phone calls or emails until I made a decision to come in like other dealerships. Sam D. was a great guy. He did everything in his power to get me a new auto loan even though I recently declared bankruptcy. Sam was able to get me a loan with a very low APR, unlike other dealerships. Now I can start rebuilding my credit. Sam was kind, funny, personable, and fair in making me a deal at Phillips. I appreciate all the employees I interacted with during my transaction and thank them for all their help!
    • Thank you for taking the time to write a review! Bill, Sam and the entire Phillips Team appreciate your business. Happy motoring!

      by phillipschev on 06/14/2013

  • How they Made it happen i dont know!!

    5 out of 5 starsby kevsullivan12 on 07/12/2013
    updated 08/31/2025

    If your going to buy a car, don't bother looking anywhere els. Phillips Chevy is the place were your car buying dreams CAN come true! along with my actual salesman Ryan K. everyone employed at this dealership are the most friendliest people you can come across. i purchased my dream car a Camaro and at first i didn't even think i would be able to afford such a car... Until Ryan and his crew went to work for me. they not only got me the keys to an amazing machine but they also got me a payment that works within my budget.. Now I'm sure everyone knows salesman make commission off there sales, and you should also know this is based off of what the dealership can make of the vehicle they are selling. I can tell you Ryan didn't make a penny off the car he sold me, this is because he got me such a great deal so i could afford the monthly that there was literally just a few hundred bucks that the dealer actually made off the Camaro.. believe me this was the first time i actually felt bad my salesman didn't make money off me.. but ill tell you right now Ryan K. has made a customer for life and everyone that comes to me asking were i should go for a new or used car, IM SENDING THEM TO RYAN!! at Phillips .. by the way i live over 50 miles from this dealership and its worth the drive people!!
    • Wow! What a great review! Ryan is going to love this! We appreciate you taking the time to write it. Thank you for your business. Happy motoring in you Camaro!! :)

      by phillipschev on 07/16/2013

  • Best experience ever with a car dealer.

    5 out of 5 starsby markbalt on 03/04/2013
    updated 08/31/2025

    The great experience at Phillips started right as we pulled in, when Joe H. greeted us we walked to the entrance. Once inside, Joe asked us a few questions to get the total picture of what we wanted as far as the vehicle and price. He was very hands-off during the test drive, allowing us to take the vehicle for a good test drive. Once back at the dealership, the Phillips team came up with a price and financing that was right in line with what I was looking for. After shaking on the deal, the Phillips team processed the paperwork and got us on our way in a timely manner. Having bought seven cars in over thirty years, my experience with Phillips Chevrolet was the best of them all.
    • Thank you for choosing Phillips Chevrolet! Seven cars over thirty years and your best experience was at Phillips...that is so good to hear!!! Thank you again :)

      by phillipschev on 03/07/2013

  • Looking for a car, go see Hani!!!

    5 out of 5 starsby bugsmom4308 on 08/24/2013
    updated 08/31/2025

    Hani, You were such a pleasure to meet and work with. Thank you so much for taking such good care of me on my quest to move out of our Chevy Traverse and into something more practical for our family. You took the time to listen to my needs and make sure they were met and then beyond. It was such a pleasure working with you and Mark and I never felt as if I was the girl working with two big bad wolves. You both worked hard and took great care to get me where I needed to be in the new car with the payments and options needed. I will refer all of my friends to you Hani!!! God's Blessings!! Heather
    • Thank you! What a great review! Hani, Mark and the entire Phillips Team appreciate your business! Happy motoring :)

      by phillipschev on 08/27/2013

  • Above and Beyond!

    5 out of 5 starsby megcha321 on 04/17/2014
    updated 08/31/2025

    Above and Beyond!! As a first time car buyer, I could not have asked for a better experience. The staff did everything they could to give me a more than fair deal on my trade-in. It really made a difference in me being able to get the car of my dreams. They went above and beyond to make my first car buying experience the best ever! Thank you Phillips and Joe L. for my beautiful 2014 Malibu 2LT!!! I will definitely be back!
    • Thank you for choosing Phillips Chevrolet to purchase your first vehicle! "My first car buying experience the best ever" is what we strive for! I will pass your kind words to Joe. Happy motoring!

      by phillipschev on 04/18/2014

  • Justin N., Salesperson Extrodinaire!

    5 out of 5 starsby jullya1 on 02/21/2014
    updated 08/31/2025

    Justin N. made our experience amazing! We were looking for a specific car, and he called us every time he had one come in. He called us on a new one they had just taken in, and we were there within hours to look at it. He had it running when we pulled up. It was definitely "the ONE"! From the time we pulled in, until the time we left the dealership, it was a total of exactly 2 hours! It was the easiest purchase we have ever made. We highly recommend Justin N. as a salesperson, and Phillips Chevrolet as a dealership. A+++++ on everything!
    • Thank you for the A+++++ on everything! Congratulations on finding "the ONE!" We appreciate your business. Happy motoring!

      by phillipschev on 02/25/2014

  • great price

    4 out of 5 starsby jeffs13 on 12/01/2012
    updated 08/31/2025

    we shopped many chevy dealers and phillips beat the all
    • Thank you for choosing Phillips Chevrolet. We appreciate your buisiness!

      by phillipschev on 12/03/2012

About our dealership
Amenities
  • Complimentary Drinks
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Television