Customer Reviews of AutoNation Honda O'Hare
Review type:
Awesome
Fantastic service
by MBLLLLL on 08/29/2025Yousef was so professional and the service visit was seamless . Thank you!Hi, thank you for your kind words and this wonderful review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Recall service
by Iiiiiiii on 08/19/2025I went for a service recall for my car civic. The service Yousef was not much helpful. In other words USELESS. After waiting for more than half an hour, he came to me saying that they cannot do the recall unless they take apart the driver… seat and disconnect the lights that was installed underneath the car but they cannot put it back because it was aftermarket accessory and the people who installed can only put it back . I explained to service advisor Yousef that I did not it installed it but I bought the car from them with that light accessory so they should be able to put it back. He said they cannot do it. I asked can he find who knows who can do something about it. He said he doesn’t know anybody does and the general manger at that time I bought the car was gone already. So I went by myself to see he service manager and explained to him the situation. The technician who’s working on my car explained the problem. The service manager advised to just wait at the lounge and he’ll look at my car.. After almost 2 hours, service advisor Yousef went to tell me my car is ready. I asked him if they were to put back the lights back. He did not answer my question directly and kept saying repeatedly my car is ready. Useless service advisor. Doesn’t know what he’s supposed to know.Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you would be willing to give us another chance in the future, please reach out to our General Manager at (847) 474-4048. We would appreciate the chance to turn your experience around.
Demarcco Rules
by Barry Bimbi on 07/16/2025Demarcco was very detailed in explaining what they were going to do with my car and very personable to me and my kidsHello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
CR-V tire service
by giddyup on 07/07/2025Jasmine, the service representative, was extremely helpful. I came in with a flat tire on my CR-V. I did not have an appointment. I asked if the situation would be covered undered the service plan that we purchased with the new vehicle last… month. She informed me that it was. I soon received a text with a video from the technician documenting the problem and demonstrating that nothing else was wrong with my vehicle. Jasmine took time to explain how the process would work. She clearly cares about her job!Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Awesome
by Maureen on 05/21/2025, I finally landed at AutoNation Honda O’Hare—and I’m glad I did. Shoutout to Michael Tiritilli for being the chillest car salesman I’ve ever met. No pressure, just good vibes and real talk. Traded in my Jeep (RIP, old friend) and drove… off in a shiny new 2025 Honda HR-V with a great APR. Meanwhile, McGrath was out here trying to sell me a car and my own kidneys, 😂. Zero stars for them, five stars for Michael and the team at AutoNation!Hi Maureen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
POOR AUTO RADIO
by gregory on 05/20/2025Was in for recalls and poor radio sound. service installed a new antenna.The radio stills sounds scratchy sounding. I'm very disappointed in my radio. It is the worst radio i ever had in my life. I have owned new cars going back to 1968… and this is by far the poorest quality sound of all of them. I DONT IN ANYWAY REGUARD THIS AS A SERVICE PROBLEM. I BELIEVE ITS A HONDA PROBLEM. Service people were great.Hi Gregory, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (847) 474-4048 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Amazing
by Ashley D on 05/06/2025My Experience during this visit was nothing short of amazing, Demarco was such a joy to work with. He thoroughly explained all of my vehicles current needs as well as answered all of my follow up questions regarding what he explained during… the overview. He was the experience! Very Knowledgeable and professional. Because of him I’ll definitely return to this location for future maintenance and repair. Thanks Demarco, you’re the BEST!Hi Ashley, we are pleased to hear you had such a positive experience with us! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at AutoNation Honda O'Hare!
Irvin ruiz
by Irvin Ruiz on 04/21/2025Luis Cavazos was excellent throughout the car buying process very knowledgeable and helpful. He talked us through every step and explained everything to us, but most of all EXCELLENT customer service. I would definitely recommend Luis to… everyone I know.Hello Irvin, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Excellent Service
by Jamesyl on 04/18/2025Kim, my service advisor was very communicative regarding what needs done on my car. She’d send a reminder about my upcoming service appointment and would schedule both a Lyft ride from the dealership to my office and then from my office… back to the dealership to pick up my car. During my last service visit, she was able to apply a coupon that I had to my total invoice. I would definitely recommend AutoNation for all your service needs.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
New Honda CRV hybrid Sports Touring
by Gaurav S on 04/15/2025This is my 4 th car and honestly My experience was very good and Bugra Kalayci as sales representative was very helpful and knowledgeable . He explained me everything about the Honda crv hybrid car and provide me honest opinion . Hassan… from finance team is also a very nice person who has provided me good financing options. Even he stayed extra time for me to go through the financing application.I would highly recommend AutoNation Honda O’Hare for car purchase as their staff is nice and respectful . You guys rock !!Hi Gaurav, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda O'Hare and we hope to be of service again in the future.
Luis Cavazos
by Jackie B on 03/29/2025Our salesperson Puis came up to us when we needed a CRV last minute and helped us for the entire process. It was nice and easy, he answered all our questions and helped us secure a very great price we all left happy with. Ask the person at… front for him if you can.Hi Jackie, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda O'Hare. If you ever need help, just give us a call. Happy motoring!
My Fit and I Needed Help
by Timoncat on 03/12/2025The service I received from Kim Soto at AN Honda OHare was OUTSTANDING. I hit a pothole and got a flat tire. Then my spare tire went flat and had to have the Fit towed to the dealership. Kim immediately took great care of me. My car was… finished (including any multi point inspection) in a very timely fashion. Both tires were repaired and the car washed and waiting for me. The best part is my bill was SO low. Thank you AN and especially you, KimHi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda O'Hare! If you ever need help, just give us a call. Happy motoring!
Mary at Honda O’Hare
by Amber11 on 03/01/2025updated 03/10/2025I loved going to Mary for my new Honda. She gave me an incredible deal from the start, she beat the other dealer I was talking to by a mile. And she is a great person. Highly recommend!Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Incredible sales experince
by Dr. Mike on 03/08/2025Our salesman Joseph was helpful and no nonsense. Offered us a great lease deal and did not pressure us. The finance was simple and there was no pressure to get extras we didn’t want. In my 25 years of buying cars, I’ve never had such smooth… and respectful sales experience. We will definitely get our next Hondas here.Hi, we are very happy we could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Used cars from AutoNation
by Annette on 03/08/2025I have bought all my cars from AutoNation, 3 from Mary. She always makes it an easy and pleasant experienceHi Annette, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda O'Hare! If you ever need help, just give us a call. Happy motoring!
Seamless experience
by jodysiker on 02/15/2025updated 02/21/2025Marcus Link helped us out and he was amazing. He was friendly, knowledgeable, and very easygoing. We test drove and bought the car.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Marcus is the GOAT
by Kaayyy23 on 02/19/2025Car hunting is hard. Especially these days. Everyone just wants a sale, making you feel like you're just a commission. Marcus made me feel like I owned this appointment. It was about my needs and wants. Marcus had the best positive vibe and… energy. 100% come to Marcus at Honda O'Hare. This is the man!Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda O'Hare. Don't hesitate to call us if you ever need anything. Be safe on the road!
AutoNation Honda purchase
by Elizabeth on 02/17/2025Great experience working with Marcus Link to buy a Honda Pilot at AutoNation Honda. Easy process to test drive and he answered all of our questions.Hello Elizabeth, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
Great customer service
by K.R1234 on 02/07/2025I am a loyal customer of Honda Ohare, every time I have come everyone has been great! This is my second car purchase with them. This year Samy is the one that helped us buy a 2025 CRV! He was great from start to finish, he didn’t want to… waste our time and was very kind. He wasn’t pushy and we enjoyed the whole process because of him. We will def continue to do business with Honda Ohare and Samy!Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!
Painless Purchase with Marcus at Auto Nation Honda
by DD2025! on 01/24/2025Used the Costco program and was directed to Auto Nation Honda. Marcus Link promptly replied, answered question and provided a much more than competitive out the door price for a CRV EX-L. Came in to see and purchase car with Marcus and… everything went as I’d hoped. No games. Thank you Marcus and Auto Nation Honda O’Hare.Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!
Hinda
by Vicky L on 01/20/2025Great customer service and very thorough.Hi Vicky, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Maureen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
by Roman Brooks on 05/25/2025