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AutoNation Honda O'Hare


1533 S River Rd, Des Plaines, IL 60018 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (64) No (5)
Service Rating
Recommend:
Yes (43) No (5)
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Dealership Service Review

3 out of 5 starsservice Rating
POOR AUTO RADIO
Written by gregory on 05/20/2025

Was in for recalls and poor radio sound. service installed a new antenna.The radio stills sounds scratchy sounding. I'm very disappointed in my radio. It is the worst radio i ever had in my life. I have owned new cars going back to 1968 and this is by far the poorest quality sound of all of them. I DONT IN ANYWAY REGUARD THIS AS A SERVICE PROBLEM. I BELIEVE ITS A HONDA PROBLEM. Service people were great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Aurora Saccone on 05/22/2025
Dealer Response
Hi Gregory, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (847) 474-4048 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
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