Elgin Hyundai
Customer Reviews of Elgin Hyundai
Review type:
Worth The Drive!
Worth The Drive!
by Lisa C on 04/02/2025Chris Rhone was our sales person. He was very welcoming and he made the whole process very easy and stress-free. He’s just a really nice man. We actually had to return the car we originally purchased and the sales and management teams were… very understanding and accommodating. I have bought several cars from this dealership and that’s why I drive from Arlington Heights to Elgin.Thank you, Lisa, for your fantastic review! We’re thrilled to hear that Chris made your purchase experience welcoming and stress-free. It’s wonderful to know our sales and management teams provided understanding support during your return as well. We truly appreciate your loyalty to Elgin Hyundai and look forward to assisting you again on your next visit! Tony Joson | ajoson@blautogroup.com | (847)888-8222 Ext. 12226.
Buying made easy
by Tim on 02/03/2025It was the friendliest dealership I’ve ever dealt with Everybody I dealt with was very friendly and outgoing and professionalThank you for your wonderful review! We at Elgin Hyundai are thrilled to hear that you found our team friendly, outgoing, and professional. Your positive experience means a lot to us. We hope to see you again soon! Tony Joson | ajoson@blautogroup.com | (847)888-8222 Ext. 12226.
Avoid this Car Dealership
by Corine on 01/25/2025updated 02/03/2025I had a negative experience purchasing my car. The owner kept trying to make me pay extra fees and pay additional money for it to be certified pre owned. Then within a month, i had to have all 4 tires replaced and they are telling me that's… my fault. The service department lied to me about the state of the tires when they checked them out.Thank you for sharing your experience with us. I understand your frustration regarding the fees and the condition of your tires. At Elgin Hyundai, I strive to provide transparency and quality service, and it's concerning to hear about your situation. I appreciate your feedback and would love the opportunity to address your concerns in more detail. Please feel free to contact me directly so we can work towards a resolution. Tony Joson | ajoson@blautogroup.com | (847)888-8222 Ext. 12226.
The friendliest dealership in the Midwest
by Raffaele on 02/02/2025I stopped by a handful of other Hyundai dealerships before coming to Elgin Hyundai. At these other dealerships, I felt extremely overwhelmed by the salespeople trying to get me to settle on a vehicle for a price I wasn’t comfortable with.… However, with Elgin Hyundai, all my nerves and anxiety were melted away. I was greeted by Jim and Daniella, and they listened to my wants and needs and got me into the exact Santa Fe Hybrid I had viewed at another dealership right down to the color. I got to take the vehicle on an actual test drive around the area to show me how the vehicle handled, unlike the previous dealership which took me around the block on an all flat road. I was also shown way more features, tips, and tricks that I didn’t even know the Santa Fe had to offer! I was offered generous discounts on the vehicle that I didn’t even have to argue for. I was also given a generous trade in allowance on my Tesla compared to other places. I’ve purchased vehicles in the past, but none have come close to the comfort I felt making this purchase with Jim and Daniella! I felt like I knew them for years despite meeting them for the first time! They were able to answer all my questions with proficient and polite answers, they were able to get answers for me in a timely manner, and most of all, they treated me with kindness, compassion, and respect. You won’t find that at many dealerships. If I could give 10 stars, I would. I have already received many compliments on the vehicle and I have already recommended many friends to come check them out if they are in the market for a vehicle—and I recommend anyone reading this review to come and check out the vast inventory they have to offer here at Elgin Hyundai!Thank you so much for your wonderful review! We’re thrilled to hear about your great experience with Jim and Daniella at Elgin Hyundai. It's fantastic that you found the perfect Santa Fe Hybrid and felt supported throughout the process. Your kind words about our team’s attentive service and the generous offers truly mean a lot to us. We appreciate your recommendations to friends and hope to see you back soon for any future vehicle needs. Enjoy your new ride! Tony Joson | ajoson@blautogroup.com | (847)888-8222 Ext. 12226.
Easy to do business - no pressure
by Randall on 12/18/2024updated 12/26/2024I liked the atmosphere in this dealership. The salesperson and sales manager were easy to work with, and I made a deal that I felt was fair.Thank you for your kind words, Randall! We're thrilled to hear that you enjoyed the atmosphere at Elgin Hyundai and found our team easy to work with. It's great to know you made a deal that felt fair to you. We appreciate your feedback and look forward to welcoming you back in the future! Tony Joson | ajoson@blautogroup.com | (847)888-8222 Ext. 12226.
New Tucson Limited Hybrid
by Sharon E on 11/16/2024Everyone I dealt with at this dealership was very pleasant. Both Steve and Christopher seemed to know everything about the features on my new car. I really appreciated this. I feel I can come back to this dealership with additional… questions as I get to know my new car.Thank you, Sharon, for your wonderful review! We are thrilled to hear that you had a great experience with Steve and Christopher at Elgin Hyundai. It's fantastic that they were able to assist you with your new car's features. Please don’t hesitate to reach out anytime you have questions we're always here to help. We look forward to seeing you again! Tony Joson | ajoson@blautogroup.com | (847)888-8222 Ext. 12226.
2025 Palisade SEL
by Moses Ifeajekwu on 10/30/2024updated 11/06/2024The team were very accommodating and eager to work out a deal. There were no disappointments. I am very satisfied and happy with my vehicle. Abbas rocks! Kudos to Elgin Hyundai !Thank you, Moses! We're thrilled to hear that you had a great experience with our team at Elgin Hyundai and that you're satisfied with your vehicle. Abbas appreciates your kind words, and we all aim to provide top-notch service. We look forward to seeing you again in the future! Tony Joson | ajoson@blautogroup.com | (847)888-8222 Ext. 12226.
Professional Service
by Chad on 09/02/2024Mark & Tyler were Great. You answered all our concerns & helped make the purchase happen. You shiped the truck to our driveway. Truck was just as you described it on your website. Thank you Both for working with us on the purchase.… Buying on Line with You Both is the way to go. You Both were Awesome. Could not find my Dream truck any place around our area. You had a 2018 Orange Toyota Tacoma TRD Sport which is what i have been wanting. Thanks again for all your hard work to make the deal Happen. A+Thank you so much for your wonderful review! We're thrilled to hear that Mark and Tyler were able to assist you with your purchase of the 2018 Orange Toyota Tacoma TRD Sport. At Elgin Hyundai, we strive to provide a seamless online buying experience, and it's fantastic to know that you found your dream truck with us. We appreciate your kind words and hope to see you again for any future needs. Enjoy your new truck! Regards, Tony Joson | ajoson@blautogroup.com | (847)888-8222 Ext. 12226.
Thank you so much for Helping us make a Purchase. We live in Ohio. I have been looking for over a Month for a 2018 Toyota Tacoma Sport Orange in color with under 70,000. You had my Dream truck in my Price range & helped make my dream come true. Will do Future Business with you without thinking twice. Thanks again to your Great Sales Team. Chad Shafer
Buy a car from Victor!!
by Brent on 08/19/2024Working with Victor was a pleasant experience. Very smooth transaction. Would recommend friends and family to buy from Victor.Thank you for your wonderful review! We're thrilled to hear that your experience with Victor at Elgin Hyundai was smooth and pleasant. Your recommendation means a lot to us! We look forward to assisting you again in the future and appreciate you sharing your experience with friends and family. Regards, Tony Joson | ajoson@blautogroup.com | (847)888-8222 Ext. 12226.
Great experience.
by JG on 08/07/2024Friendly staff. Understood my concerns and willing to try and work within them. Will recommend to others.Thank you for your kind words! I'm thrilled to hear that you had a positive experience with our friendly staff at Elgin Hyundai. It’s great to know that we addressed your concerns effectively. I appreciate your recommendation and look forward to helping you and others in the future! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Best Service Center Ever
by Lyle on 05/18/2024Ron was very helpful and kept me up-to-date on my vehicle.Thank you for sharing your experience with Elgin Hyundai, Lyle! We're thrilled to hear that Ron provided you with excellent service and kept you informed throughout. We appreciate your feedback and look forward to assisting you again in the future. Best, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Recall Work Performed
by Carol on 05/15/2024Able to get an appointment when I wanted, and the car was ready when it said it would be.Thank you for choosing Elgin Hyundai, Carol! We are delighted to hear that your appointment experience met your expectations. Timely service is our commitment to you. We look forward to serving you again soon. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
My car buying experience
by Mary on 05/13/2024Everyone was very friendly and helpful throughout the car buying process. Christopher answered all my questions and made himself available on the phone for any further questions or problems I may have.Thank you for sharing your positive experience with us, Mary! We are thrilled to hear that Christopher provided excellent service. We appreciate your feedback and look forward to serving you again in the future. Regards, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
last service visit
by Judy on 05/03/2024efficiently did exactly what they said they'd doThank you so much for your glowing review, Judy! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Regards, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Great experience
by Giuseppe on 04/23/2024It was quick and easy toGiuseppe, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Elgin Hyundai! If there is anything else we can do for you, please feel free to give us a call. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Elgin Hyundai
by John on 04/23/2024Place is clean and neat. Kind and approachable staff.Thank you for this amazing review! We really appreciate your business, John. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Best deal and customer service
by Rege on 04/17/2024All sales rep, finance team were extremely helpful and made sure we are satisfied with our purchase. Kevin, Jim, Abbas and Tina were the team we met with and we had great experience with each of them.Rege, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Elgin Hyundai. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
My first time buying a brand new car!
by Veronica on 04/11/2024I had a great experience buying my car. Jim scheiner was so helpful and kind. Thank you Jim!😊Thank you for leaving this remarkable feedback, Veronica. We appreciate your comments and are happy to hear that Jim was able to meet your needs. At Elgin Hyundai, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Service good…sales not so much
by Tony on 04/05/2024The free service offered by Hyundai is great. The facility is new and clean. The service and sales staff are professional and courteous. Very little wiggle room when trying to negotiate a new car deal. Lost my business to Rosen because of… it. I was told loyalty was the GMs priority…that’s a joke. Shop around before buying here.Thank you for providing us with this feedback, Tony. At Elgin Hyundai, we continuously strive to improve as a business. We appreciate the opportunity to read reviews like yours, as they help us learn more about the areas in which we need to progress. I would like to speak with you about your time with us so we can work to improve our sales experience, so please contact me directly at your convenience. Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Service 5 Stars…Sales -5. Wasn’t sure if I’d be given an opportunity to express my disappointment other than this survey…never again will I purchase a car from Elgin Hyundai. They lost more business than just mine. I’ve recommended two people there who bought cars…they won’t be going back either…
Excellent service, beautiful facility
by Renee on 03/28/2024Our salesperson, Jason Kell, was very attentive and knowledgeable and made the whole experience pleasant. He went out of his way to make sure I got everything I was looking for in my new Santa Fe XRT.I am so happy to hear that your recent visit went so well for you, Renee! I will let my team know about your experience and I hope you will reach out to me if you have any questions. Have a great day! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Quick and Easy
by Delaney on 03/28/2024It was informative, fast and efficient. Steve was wonderful and made sure we were taken care of. He helped us with all of our questions and made sure we were comfortable with the car and paperwork.Thank you for leaving us this great review, Delaney! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Hyundai Tucson
Hyundai Palisade
Hyundai Santa Fe
Hyundai Elantra
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Gujarati
- Urdu
- Korean
Thank you, Lisa, for your fantastic review! We’re thrilled to hear that Chris made your purchase experience welcoming and stress-free. It’s wonderful to know our sales and management teams provided understanding support during your return as well. We truly appreciate your loyalty to Elgin Hyundai and look forward to assisting you again on your next visit! Tony Joson | ajoson@blautogroup.com | (847)888-8222 Ext. 12226.
by Elgin Hyundai on 04/03/2025