Customer Reviews of Napleton's Valley Hyundai
Best way to buy a car!
byon 09/17/2022
Joe Williams was knowledgeable and patient as I made my purchase. It’s clear he knows his cars and how to make sure his customers get a great deal!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Eddie was a pleasure to work with
byon 11/14/2022
Edwin Dumas was my service advisor during my visit. He was very professional and keep me in the loop with everything going on with my car. He even told me about upcoming service for the next visit. This was an great experience all around.i would recommend him everytime
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mr.
byon 11/07/2022
Went there for my car service. It didn’t take long for someone to attend to me. They explain everything about the service of my car. During the service, they kept updating me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Overcharge for a service I did not get
byon 10/16/2022
I went for an oil change and tire rotation. I had one tire that gets low air pressure (My back passenger) and not noticing until the next day, the same low air pressure tire was still in the same back passenger… Goes to show that I was charged $29.99 for a service that wasn’t even done, now I’m questioning if they even did an oil change. I tried to give Napleton another chance and I always being disappointed
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Best way to buy a car!
byon 09/17/2022
Joe Williams was knowledgeable and patient as I made my purchase. It’s clear he knows his cars and how to make sure his customers get a great deal!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Rep
byon 09/17/2022
Joe Williams was a great car salesman. He answered every question that I had about the vehicle. Very understanding and listens to everything I ask. Overall will recommend him to any one to come buy a car
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Napleton Hyundai sales personnel
byon 09/12/2022
Batoul did an amazing job answering my questions and being readily available
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Napleton Valley Hyundai
byon 08/27/2022
Batoul answered all the questions and very patient
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
1 Comments
Great Maintenance Service
byon 08/16/2022
Very helpful in fixing problems with car. 5 star company. Definitely wouldn’t get car fixed any place else. Thanks!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Customer Service
byon 08/12/2022
Our salesperson was Selina Espinal and she was very helpful and knowledgeable with every aspect of the new car buying process, we will definitely be back when we are ready to buy another car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Joe Williams
byon 07/30/2022
Fantastic service! Very fast! Joe Williams was very on point, extremley knowledgable! The whole team was amazing and helped us so much in buying our first car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great sales service!
byon 07/27/2022
Had a great experience at this dealership, especially grateful for Joe Williams helping me search for my new car. He was very friendly and extremely patient with me, and I appreciated it very much.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 07/23/2022
I had service done and came back for other service items that could wait a little bit. Dominic was again excellent. Gave great recommendations and knew when to come back for certain repairs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Jeep Grand Cherokee
byon 07/15/2022
Friendly staff, Lucero helped us out throughout the whole purchase with answering any questions and made us felt welcomed. Jason also as friendly and helpful throughout the whole process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Look for Joe!
byon 07/08/2022
Joe Williams was great to work with! He made it an ease to buy a car and was extremely helpful/knowledgeable. Overall a really great experience and I highly recommend! Look for Joe!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Patient staff. Answered all my detailed questions.
byon 06/23/2022
Very nice staff. Jay Elkhatib was very patient with me and gave me all the info I asked about. He gave me options & tried to make me happy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 06/23/2022
Had a brake job done, competitive price and speedy service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Appt.
byon 06/23/2022
Dennis was great and everything turned out perfect. What a relief!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very thorough maintenance inspection
byon 06/08/2022
I brought my vehicle in for a recall and wheel alignment. The technician took 3 hours to perform the work and also performed a thorough inspection to identify multiple items needing attention, along with an estimate of cost. I am glad that I have the list of necessary repairs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Add front sensors
byon 06/06/2022
The car hot after market sensors put on. Adam Gilliam was my service advisor and he went the extra mile to make sure it got done and stayed late that night to show me how they
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 06/05/2022
This is our second vehicle from this dealership! It was a great experience both times. Gilbert was the best!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Amazing service
byon 05/31/2022
I went to Napelton Hyundai to get my AC checked since I finally found some time to get it worked on. Jason at service was extremely helpful, and understanding of my car and my needs. He said he would try and squeeze my car in today and have one of his technicians do an AC diagnosis. He got my car figured out and fixed before the end of the day and I couldn't be more thankful. They do great quality work and the service was excellent. Highly recommend!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
1 Comments