Napleton's Valley Hyundai

I sent an email to this dealership two weeks ago, Monday morning. I expressed interest in very specific new car they had in stock. I told them very clearly in my email what I was willing to pay for the car and that I wasn't remotely interested in dealer add ons of any type. I added that if they could meet my numbers I'd go to the dealership that day and drive the car first and then do a deal the same day. About 30 minutes later I got an email back from the sales manager Ninevah. She said my numbers would work and that we could do a deal. We went to the dealership and met Ninevah who handed us off to a really great salesman, Vasile. He took us out on at test drive and told us everything we could ever want to know about the car. It's cool when the sales people really know their product lineup in depth. After the test drive we returned to the showroom. We sat down and did the preliminary paper work to get the ball rolling. We did come to a brief potential deal breaking point as I was asking for what they said was too much for my tow trade ins. Ninevah asked if we could go home and wait for a few hours so she could discuss the trade ins with her appraiser who was due in later. We agreed and came home. As promised a few hours later I got an email from her with an attached deal sheet. All the numbers were crystal clear. She didn't meet the prices I was looking for on my two trades, but she came up with a number that we decided was fair. We agreed to proceed with the deal. Due some scheduling conflicts we weren't able to get back to the dealership until that Thursday at noon. We sat with Vasile and sis all the pre finance office paper work. An hour or so later we were in the finance office with a really nice guy by the name of Luis. He was clear, didn't push anything on us and did a great job of getting us in and out of there in about 20 minutes. BTW, when we got their Thursday, Vasile had the car all cleaned up and shiny ready to go. It was sitting in their delivery bay and looked beyond amazing. Once we came out of finance, Vasile escorted us to the new Santa Fe and proceeded once again to go over all the important stuff with us. He set up our phones into the system and did a once over on other features. He really knew this vehicle inside and out. I should add that as we were waiting for paperwork to process we went back in to their customer lounge and had a few fancy coffee drinks. Literally every employee we crossed paths with at Napleton was super friendly and very helpful. The thing that impressed me most was how transparent and quick they all were at getting things done. This was hands down my best new car buying experience ever. That's saying a lot because I've purchased north of 30 new vehicles over the years. Vasile has followed up a few times already just two weeks out to make sure we're comfortable with the vehicle and to see if he could answer any questions. In this day and age folks, this is really a breath of fresh air. Total professionals from start to finish. I highly recommend this dealership to anyone in the area looking for a new Hyundai or nice used car. They had an amazing selection all housed in a really clean and modern looking facility. Solid 5 out of 5 stars across the board. We love our new Santa Fe and truly enjoyed the new car buying experience. Thanks Ninevah and Visile, we appreciate how easy you made it to buy this amazing new SF Hybrid.