Napleton's Valley Hyundai
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Dealership Service Review
service Rating
Overcharge for a service I did not get
Written byon 10/16/2022
I went for an oil change and tire rotation. I had one tire that gets low air pressure (My back passenger) and not noticing until the next day, the same low air pressure tire was still in the same back passenger… Goes to show that I was charged $29.99 for a service that wasn’t even done, now I’m questioning if they even did an oil change. I tried to give Napleton another chance and I always being disappointed
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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DIANA HOSEY on 10/17/2022
Dealer Response
Thanks for sharing your recent service experience with us, we would appreciate the chance to turn your experience around. Please feel free to reach out to Diana via text at 331-212-6816 so we can discuss in further details of your visit. Thank you for your time and understanding as we try to resolve this matter.
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