Grainger Honda
Customer Reviews of Grainger Honda
Review type:
Grainger Takes Care Of All Your Needs
Awesome service
by Yvette on 11/30/2022Clifford Mills made sure everything went well with my 2 appointments, he kept me updated on my services. He is very polite, professional.Yvette, Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!
Kevin Schroeder my personal experience with granger Honda
by Rick Place on 11/29/2022If you are looking for a pre owned vehicle or a new Granger Honda is the place to buy your next vehicle. Be sure to ask for Kevin Schroeder the perfect salesman for you. This is our 3 rd Honda from Granger Honda and the take care of your… needs.Rick, Thank you so much for your wonderful review! We are honored by your continued business, and we are so glad that Kevin could provide you with a 5-star experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Honda- on behalf of the entire team!
Great experience!
by Brenda Powell on 11/19/2022This dealership is one of the best dealerships that we have done business with. This is our 2 vehicle that we bought from Grainger. Everyone was fun and friendly at this dealership! Go see Alex Moorman for your salesman!Brenda, Thank you so much for your positive review! We are honored by your repeat business, and we are so glad that Alex could provide you with top-notch service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!
High speed service updates
by Ray Cruz on 11/18/2022Grainger Honda service has a display screen by its customer waiting lounge displaying service progress status for each vehicle in the bay- this is awesome especially if you are waiting and you want to keep track of the progress on your car.… Service advisor Mr. Cliff Mills, also texts me periodically on the progress of the car on service. Excellent job!Ray, Thank you so much for your wonderful review! We are happy to hear that our team could provide you with a 5-star experience. It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service!
Preferred Service
by John T on 11/17/2022My service rep, Larry Brenner, made my service experience a pleasurable one. Thank you, Larry.John, Thank you so much for your positive review! We are happy to hear that Larry could provide you with a top-notch service experience. It is our pleasure to serve you and your automotive needs in any way possible. Take care!
Service with Steve Morgan at Grainger Honda
by Charlie on 11/17/2022Upon arrival at Grainger Honda I look forward to being greeted with a smile by my service representative Steve Morgan. Steve makes sure my service needs are attended to and advises me what is needed in the present and future visits. Also… like to thank the shuttle service provided by Grainger Honda as they are always attentive, prompt and always ready to make sure I can meet my service needs. Thanks again to Steve Morgan and the other nice people at Grainger Honda.Charlie, Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are glad that Steve and the team consistently provide you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!
Cliff saved the day
by Dylan Ackerman on 11/15/2022I made an appointment the day before and was able to get my A/C Condenser replaced while still being under warranty. I was worried about the fees but they reassured me that there would be no cost if it was covered. I spent 8+ hours there… and was constantly informed on the status of my vehicle. I spoke with the service manager who I know was extremely busy and he had no problem sitting down and talking without feeling rushed out. Overall, fantastic experience.Dylan, Thank you for taking the time to leave us this positive review! We are so glad that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
The man that meets and exceeds all service answers
by Gunny on 11/10/2022Fijian is a man who is always on top of the question you may have. He knows the service business and has always been the man on top of it all. I can always count on my service being done right and at the time he tells me it will be ready.Thank you so much for your wonderful review! We are so glad that our team consistently takes great care of you! It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
The best of the best
by Bob Creech on 11/09/2022When we pulled in Scott was the first person to greet us. He was very polite and very engaging and answered every question we had. He knew his product well and did a great job selling it. They have the friendliest staff. My wife and I were… very impressed and have told everybody we know about y’all!!Bob, Thank you for taking the time to leave us this wonderful review! We are so glad that Scot could provide you and your wife with the quality care that yo deserve. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!
Customer service was excellent!
by Lester Lee on 11/04/2022I worked with Kevin Schroder and Efty to buy a car. They were not pushy at all! They even steered me away from some bells and whistles that I didn’t really need. I ended up getting a New 2022 Honda CR-V EXL and I love it! They gave me a… better than fair trade in for my car too. I highly recommend buying a car from Grainger Honda.Lester, Congratulations on your new 2022 Honda CR-V EXL! We are so glad that Kevin and Efty took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. Thank you so much for your positive review and recommendation!
Great customer service
by Bridget Cuthpert on 10/27/2022Aubrey Whiting is the guy to see for service on the yellow team. He is very helpful and explains your issues thoroughly! Thanks again for your professionalism and friendly demeanor.Bridget, Thank you so much for your positive review! We are so glad that Aubrey consistently provides you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Honda Pilot Purchase #3
by John Doe on 10/26/2022I had an awesome sales person, John Cason. John made the trade-in and purchase experience a breeze. This is the third Pilot in a row I've purchased from Grainger Honda. The Service Department is great as well. That's one reason I keep… coming back. The other is that Hondas are great vehicles lThank you so much for your wonderful review! We are honored by your continued business, and we are delighted that John could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. Congratulations on your new Honda Pilot! We wish you the safest of travels until we meet again.
Excellent
by Daniel McMahon on 10/22/2022I've been getting my vehicles serviced at Grainger Honda for almost 10 years. Steve Morgan has always taken very good care of my vehicles. He is very knowledgeable and always makes sure everything is done right. I highly recommend the… service department at Grainger Honda.Daniel, Thank you so much for your excellent review and recommendation! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Steve could consistently provide you with the quality care that you deserve. Please drive safely, and do not hesitate to let us know how we may be of further service to you in the future!
Great dealership !
by Emily Chaffin on 10/22/2022Luke Grainger is an amazing sales associate! He helped me choose the right car for me and my family and his knowledge of the different types of cars was outstanding.Emily, Thank you so much for your wonderful review! We are so glad that Luke took great care of you! It is our pleasure to assist you in any way possible. We warmly congratulate you and your family on your new vehicle- on behalf of the entire team! Safe travels.
October service
by Donald S on 10/22/2022Steve was friendly and professional. He got me checked in fast and went over the services needed. I waited in the waiting room while my car was being service. Steve let me know when my car was complete. He went over the inspection and… the service performed on my car. I would recommend Grainger Honda to any one needing service for their vehicle.Donald, Thank you so much for your positive review and recommendation! Offering quality and efficient service is so important to us, and we are glad that Steve provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.
Excellent Service
by Kelly on 10/20/2022Steve Morgan at Grainger Honda is the BEST when it comes to the service department!!! His professionalism and knowledge is top notch!!!Kelly, Thank you so much for your positive review! Steve will be honored to hear of your kind words and to know that you deeply value his service. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!
Easy purchase, Kevin handled the sale fast and didn't waste my time.
by Robert Henson on 10/08/2022Easy buying, fast and professional service..bought a car in 15 minutes. 5 starRobert, Thank you so much for your wonderful review! We are so glad that our team could provide you with a seamless, 5-star experience! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!
Clifford Mills is awesome!
by Sandra Williams on 09/26/2022Clifford Mills is always professional, friendly, and kind. He kept me updated on the repairs to my 2007 CRV . Although Clifford is always busy, he makes you feel as if you are his only customer. Grainger Honda has always serviced my… vehicle. That is why I have passed the 300,000 mile mark. Aubrey is awesome also!Sandra, Thank you for taking the time to leave us this wonderful review! We are so glad that Clifford and Aubrey could consistently make you feel like the valuable customer that you certainly are. It is our pleasure to serve you and your automotive needs in any way possible. We look forward to continue providing you with our best care in your visits to come. Safe travels!
Steve Morgan is the BEST!
by Anita Wilson on 09/22/2022I called last minute to get my routine oil change and tire rotation. They got me in the next day and I only waited about 45 minutes. Steve Morgan always takes great care of me.Anita, Thank you so much for your positive review! We are so glad that Steve and the team could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Safe travels!
Grainger Service
by SB on 09/16/2022Steve Morgan went over and beyond to resolve the issues with my front camera on my 2017 CRV. Great customer service!Hey, thanks for stopping by and sharing your positive feedback! We are pleased Steve provided your CR-V with the attention and expertise needed to solve your camera issues. Steve will certainly be humbled by your kind words. Please let us know if the team may assist you again some day. It would be our pleasure!
Cliff is great!
by Cat Mom on 09/15/2022I have taken my car for routine and other service. Clifford Mills is who I have always felt with. He is a very kind man and works hard to make sure I am taken care of. When my car was not ready he took the initiative to get me a loaner.Hi, Cat Mom! Thank you kindly for your fantastic review of Clifford! We're pleased he has made your visits pleasant and accommodating. We sincerely appreciate your continued business and look forward to making your next visit as successful as this one. Until then, drive safe and take care!
Susan, Thank you for your excellent review! We are honored by your repeat business, and we are so glad that Ronny consistently takes great care of you. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels until we meet again!
by Grainger Honda on 02/08/2024