Grainger Honda
Customer Reviews of Grainger Honda
Review type:
Grainger Takes Care Of All Your Needs
Oil Change
by Rex on 09/15/2022I was able to make an appointment to have an oil change for my Ridgeline on the same day. Steve Morgan, my service technician, was great in keeping me appraised of the work progress.Hi, Rex! Thank you for giving us the opportunity to keep your Ridgeline in tip-top shape. Your safety and satisfaction are our top priorities. We're delighted to know your service appointment met with your approval and that Steve made your experience pleasant and thorough. We look forward to making your next visit just as great. Thanks again!
Quality All The Way
by MA on 09/13/2022The team leader’s communication was great and car was completed at the specified time.Thank you so much for your positive review! We're so happy your visit with us was informative and thorough. We hope to do business with you again some day, so please don't hesitate to reach out if we may be of service to you in any possible way. It would be our pleasure!
Understood and Exceeded My Needs
by Mark Johnson on 09/09/2022Ask for John Cason. Very professional and handled everything great and worked with my schedule.Mark, Thanks so much for taking the time to share your 5-star review of John! We are pleased John provided you with a thorough and accommodating experience. Your satisfaction means everything to us and we hope our paths will cross again so we can make your next visit just as outstanding. Please give us a call if John and the team may ever be of service to you again. Until next time, we wish you the safest of travels.
Good Ole’ Aubrey
by Jenn on 09/01/2022I waited in the dealership literally all day from open to close. Aubrey did everything a manager would do to keep a loyal customer, he even made sure I had lunch. He waited beyond his time when I had to return the loaner vehicle, & helped… carry my items to the car! Because of him I’ll keep going to GRAINGER. If Aubrey or Cliff leaves I’m out ✌🏾Jenn, Thanks so much for giving Aubrey this gem of a review! We are so happy he provided you with accommodations for your entire visit and made your experience as stress-free as can be. Aubrey will certainly appreciate your kind words, as well. If we may ever be of assistance to you again, we hope you'll give us a call. We appreciate your business and look forward to serving you and your vehicles for years to come. Until we meet again, take care!
GRAINGER HONDA'S GREG KONKEL , THE MAN !!!
by Jacqueline Brown on 09/01/2022Need a vehicle? Grainger Honda's GREG KONKEL Solutions Specialist is THE MAN !! Awesome customer service, serving Grainger Honda well. Communication was on point and quick with response. Upon arriving at the dealership, Greg had me… approved for a brand new 2022 Honda Accord Special Edition within 30 minutes, getting a better deal than what my bank offered. GO SEE GREG, NO ONE DOES IT BETTER !!!!Jacqueline, that is music to our ears! Thank you ever so much for taking the time to give this fantastic review of Greg! We are absolutely delighted he provided you with such a seamless and successful experience. Congratulations on your new Accord. We hope it brings you safe and happy journeys for many years to come. Please don't hesitate to reach out to us if there is anything else we may do for you and your vehicles. It would be our pleasure. Thanks again!
Great Service
by GP on 09/01/2022Quick serviceThank you for your 5-star rating! We're glad you found our service to be efficient. Please let us know if we may assist again some day. It would be our pleasure!
Completely satisfied.
by Robert and Patricia Stalnaker on 08/10/2022By far the best experience ever at a car dealership. Our sales person, Kevin Schroder, was courteous, knowledgeable and professional during our entire experience through to the delivery of our new CR-V. Will definitely recommend Grainger… Honda to our friends family.Robert and Patricia, Thank you so much for your amazing review and recommendation! We are overjoyed that Kevin could be of remarkable assistance to you and provide you with the top-quality experience that you so much deserve. We wish you the warmest congratulations on your new Honda CR-V! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
Great service!
by Sonya on 08/03/2022Grainger provides excellent service. Clifford mills was personable, professional, and very helpful.Sonya, Thank you for leaving Clifford this positive review! We are so glad that he could be of assistance to you. He will be delighted to hear of your very kind words. Please be sure to give us a call if there is anything more that he or the team may help you with!
Renew your old vehicle
by Mike on 07/29/2022Great dealership to purchase a new car from. Easy to talk with and work with.Thank you for your kind review, Mike! We appreciate your business and are pleased that we could make your overall buying experience both smooth and successful! We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future!
Nice Job Clifford
by Linda S on 06/25/2022My vehicle was in for gas cap door repair. Waited on part. Clifford Mills was great on keeping me updated on the status of repair. Very happy with the service.Linda, Thank you for sharing this 5-star review! We are pleased that Clifford could be of assistance to you and get your automotive needs taken care of. It is our pleasure to serve you in any way possible. Please drive safely, and be sure to give us a call if you ever have any further questions or concerns!
June Service Appointment
by Donald S on 06/09/2022On June 2nd, I had an appointment for the express oil change at Grainger Honda. I arrived at 7:45a to the service check in area. I was greeted by Aubrey Whitting. He checked me in for the appointment. We went over the normal check in… process. He gave me an approximate finish time for the oil change. He was friendly and professional. I watch the morning news shows in the waiting room. I enjoyed a bottle of water and a rice crispy treat while waiting.Donald, Thank you for taking the time to share this feedback. We are pleased to hear that Aubrey took great care of you and your automotive needs throughout your visit. It is our pleasure to assist you. Please do not hesitate to let us know how our team may serve you again!
Superb Service
by 1001 on 06/08/2022This dealership is a great team. Mr . Clifford Mills provided outstanding customer service, and very knowledgeable about the products and services offered. Mr. Mills also displays a pleasant attitude and is definitely a great service… manager. Continue the great work!Thank you so much for your excellent review! We are pleased that we could provide you with the quality service that you so much deserve. Offering 5-star service is so important to us, and we will certainly provide you with nothing less in the future!
Professional and friendly service!
by Michael P on 06/08/2022Brought my car in for service and Clifford Mills was my service advisor… he was extremely professional and friendly. He updated me often on the status of my car and kept checking in to see if I needed anything while I waited. Will… definitely be back. He also was not pushy at all with the recommendations and I really appreciated that. That separates this dealership from others in the area I’ve been to.Michael, Thank you for leaving Clifford this wonderful review! We are so glad that he could be of assistance to you and ensure that your overall experience was smooth and pressure-free. It is our pleasure to serve you in any way possible, and we wish you the safest of travels until we meet again!
Great service!
by P Mac on 06/07/2022Mr. Aubrey Whiting will take great care of you. He is very attentive to his customers.Thank you for leaving Aubrey this 5-star review! We are so glad that he could be of great assistance to you! We wish you safe travels. Please do not hesitate to let us know how Aubrey and the team may serve you again!
Service with a smile
by Ken on 05/25/2022If you need vehicle service ask for service manager Aubrey Whiting. His outstanding focus on my vehicle’s needs was exceptional.Ken, Thank you for leaving Aubrey this excellent review! We are happy to hear that he took exceptional care of you and your automotive needs. He will be honored to know how greatly you valued his efforts. Please drive safely, and do not hesitate to let us know how he and the team may serve you again!
Great friendly service!
by Bob K on 05/17/2022Fast professional service with a smile. Steve Morgan got me a great deal on new tires for my Odyssey van and had them on and aligned in less time than quoted.Bob, Thank you so much for your 5-star review! Offering top-notch service and deals is always our goal, and we will certainly provide you with nothing less in the future. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!
Fast and convenient
by Terry on 05/16/2022Cliff mills had me in and out in a timely manner. He also informed me about what I should get serviced next with quotes without taking up my time. He’s legit.Terry, Thank you for leaving Cliff this positive review! We are pleased that he could get you and your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
Great Service on May 12, 2022
by Elizabeth on 05/13/2022The service on May 12, 2022, was great. Aubrey Whiting checked me in quickly, noting my concerns. As always, Aubrey kept me informed about the progress being made with the service. Service was completed within the time estimated at check… in.Elizabeth, Thank you so much for your 5-star review! We are pleased that Aubrey could be of assistance to you and get your automotive needs taken care of- seamlessly and efficiently. We wish you the safest of travels. Please do not hesitate to let us know how Aubrey and the team may serve you again!
Servicing
by Sherry on 05/12/2022Had the pleasure of being served by Clifford Mills of Grainger Honda. Mr. Mills is very efficient, knowledgeable, pleasant, informative and time giving. Has a smile that brightens anyone's day. Mr. Mills, if waiting for your vehicle, will… check with you to see if you require assistance during your waiting period. He emits the feeling you're a VIP customer and gives 110% to accommodate.Sherry, Thank you for leaving Clifford this amazing review! He will be delighted to hear of your very kind words and to know how confident you are in his efforts. Offering top-quality service is always our goal, and we will certainly provide you with nothing less in the future! We wish you the safest of travels until we meet again!
Off The charts for Aubrey
by Justice B on 05/11/2022Aubrey is THEE BEST !!!! I ran into a payment problem and although the service department was closed he stayed over almost 2 hours to help me get things resolved . He had no issue and didn’t make me feel like I was holding him up . He… always makes me comfortable With EVERY visit I have . TEAM YELLOW is the best ! Aubrey is so professional he’s definitely”FOR THE PEOPLE” !!!Justice, Thank you for leaving Aubrey this amazing review! We are overjoyed that he could put you at ease and consistently be of exceptional assistance to you. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how Aubrey and the team may serve you again!
Service Review
by O T on 05/11/2022My service advisor (Steve Morgan) is knowledgeable and very customer oriented. He shared with me the approximate time frame it would take to service my vehicle. My vehicle was serviced and I was given a full overview what had been done.… Thank you Steve Morgan!!Thank you for leaving Steve this wonderful review! We are happy to hear that he took great care of you and your automotive needs throughout your visit. We wish you the safest of travels. Please be sure to give us a call if there is ever anything more that he or the team may help you with!
Susan, Thank you for your excellent review! We are honored by your repeat business, and we are so glad that Ronny consistently takes great care of you. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels until we meet again!
by Grainger Honda on 02/08/2024