AutoNation Hyundai Savannah
Customer Reviews of AutoNation Hyundai Savannah
Review type:
Thoughtful Considerate and Professional
recall
by Robertb on 03/04/2023The recall work was done as required by the recall. Drop off was done as promised but I did not receive a call to let me know the car was ready pick up. I called and picked up the car, it came to you clean and left covered in fallout from… whatever tree it was parked near with no offer to clean it off.Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (912) 999-4977. We hope to hear from you.
Making it right!
by Mhobbs31 on 03/04/2023I personally want to thank the General Manager Chris for personally taking care of his customers! Once he was aware of my issue he saw it through to the end and made sure it was resolved! Also want to thank Alana for taking the time to… pickup my vehicle and take it to the dealership for me. She made sure when dropping it back off that I was satisfied with the solution, and I am!We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Engine replacement
by Jacobs2124 on 02/26/2023Bad engine in car...was replaced in a timely manner. However, I was not given a rental as promised when I delivered the car.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very friendly and helpful
by D hale on 02/15/2023The sales man at AutoNation went out of his way to help my mom find the right car for her. Also he spent additional time working with her on getting the financial side set with me, her son. Very friendly and they make you feel like family… there at AutoNation.Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Easy in Easy out
by Chas Kal on 02/11/2023Morgan was very helpful and knowledgeable of the recall item.Hi Chas, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Savannah. If you need more help, our team is available to talk -- safe travels!
Smooth service experience
by William on 02/10/2023I dropped my car off at the scheduled time. The representative told me that it would be ready in a couple of hours. He called when it was ready. I picked it up and all was fine. Everyone I met there was friendly and courteous and very… efficient.Hi William, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great Service
by Israelrgel on 02/10/2023I have tried to have my Santa Cruz service for weeks in Hyundai (Hwy 278 dealer ship/ whiten head) just got so frustrated that I decided to call Savanah dealer ship and process was 10 times better, great customer service and they scheduled… was not to far away. thanksHi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Recall service
by Penny V on 02/09/2023Slow service when the ones waiting weren't taken care of first. Front desk was pleasant and helpful.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Thank you for the Service!
by Jessica on 02/08/2023It was great! The employees were very nice and helpful, which I appreciated, and they were also very accommodating.Hi Jessica, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Hyundai Savannah
Excellent Customer Service!
by InezGregory on 02/03/2023I always love going to AutoNation to get my car serviced. An oil change was due. I was kept updated on how much longer my car was going to be there while waiting in a warm waiting room equipped with snacks, drinks, and a nice TV.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
First service on Sonata Hybrid
by howardz on 02/02/2023The work was just an oil change and tire rotation plus checklist of various items. Work was competently done but took 3 hours to do while I waited. It should have been completed in an hour.Hello Howardz, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent service provided at AutoNation hyundai savannah
by BRIANDS on 02/01/2023Great service provided by my salesman Mark! He made this purchase easy and fast! The Financial department was equally great. A overall great experience!Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
courteous and professional
by sungilahn on 02/01/2023great sales staffThank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Ms
by KayRipley on 01/28/2023Set up spontaneous appointment without problems.( improvement from a previous experience). Was kept informed if the service status periodically. Good coffee while waiting.Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
1st visit
by Ms Brewer on 01/20/2023Everyone there is very nice, however It took over 2 hours for an oil change& tire rotation when I was told it would be 1 hour. Ig they don't check balance of tires because my tire balance light was on. If the 73 point inspection was… done, they should have caught that. Also it was over an hour before anyone informed me there was a waiting area with coffee, etc.Hello, thank you for taking the time to leave us feedback. If you are willing to give us another chance, please reach out to us at (912) 999-4977 to speak to our manager directly.
Service
by KateField on 01/18/2023Morgan helped me and was amazing and super accommodating.Hello Katefield, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Home of the all day oil change
by Jay…….. on 01/16/2023I was there for nearly 4 hours getting an oil change. I had an appointment scheduled. They also had multiple openings due to last minute cancellations. People came in after me and left before me. After 3 hours I asked how much longer… because I had to get my kids before their after school program ended. I was told it was waiting to be detailed. They “checked” and said 5-10 more minutes, I found out that the detailed skipped my car to do another first after being told it would be another 5-10 minutes. It took another hour. I would say this experience was a one-off but the same thing happened the first time I went. This was my second time. They say they vacuum cars out as a part of detailing but maybe they said that wrong because they only did the front driver and passenger seats. Skipped the back completely. The detail job was NOT impressive at all.Hi Jay, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (912) 999-4977 to discuss what we can do to help.
Vehicle service
by Richard on 01/09/2023Brought vehicle in at 5000 miles for service and was told that my service could only be done at 8000 miles. I left the dealership and spent the next several weeks trying to find the time my new vehicle was suppose to be serviced.… Attempted many calls to the dealership, but all were answered by the call center and they had no answers for me. Ended up calling the sales team and found out service had a direct line, although this number is not published. My vehicle was due for service at 6000 miles and I was already 1000 miles past. Made an appointment and the work was completed.Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!
Poor service
by Alonza Willi on 01/06/2023It was very disappointing. Car been in the shop for going on 3 months. And still not ready. Poor service advisorHi Alonza, we regret to hear that you are displeased with your recent experience with us. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (912) 999-4977 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!
New Hybrid
by Patrick on 01/02/2023Wasn’t sure to continue leasing or to buy a new car. Djuan at Autonation in Savannah helped us discern best option for us.Hello Patrick, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great Experience
by Mr. Mike on 01/02/2023Representatives were very polite, professional and organized.Hi Mike, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Hyundai Santa Fe
Hyundai Palisade
Hyundai Elantra
Hyundai Sonata
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
by Phoenix Grant on 04/11/2025