AutoNation Hyundai Savannah
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Dealership Service Review
service Rating
Vehicle service
Written byon 01/09/2023
Brought vehicle in at 5000 miles for service and was told that my service could only be done at 8000 miles. I left the dealership and spent the next several weeks trying to find the time my new vehicle was suppose to be serviced. Attempted many calls to the dealership, but all were answered by the call center and they had no answers for me. Ended up calling the sales team and found out service had a direct line, although this number is not published. My vehicle was due for service at 6000 miles and I was already 1000 miles past. Made an appointment and the work was completed.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Kevin Smith on 01/11/2023
Dealer Response
Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!
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