AutoNation Hyundai Savannah
Customer Reviews of AutoNation Hyundai Savannah
Review type:
Thoughtful Considerate and Professional
Awesome Service
by Theresa on 04/19/2023My service was performed in the most professional manner. I even received photos of the recommended replacements to better understand why it was recommended.Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Hyundai Savannah and we hope to be of service again in the future.
TJ
by Beverly on 04/17/2023Fast, friendly buying experience! Best ever!!!Hi Beverly, thank you for the high star rating! Please don't hesitate to reach out to us if there's anything more we can do!
Satisfied Customer
by Sav2020 on 04/16/2023I had to reschedule my appointment because of work, so I was accommodated earlier than usual. When I got there, I was attended to quite quickly, and I got back my car in reasonable time. I must admit that I was quite satisfied with the… overall experience.Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Great Ride
by texarita on 04/12/2023Truthfully I wasn't prepared to purchase my vehicle the day it happened. I had two prior visits for test drives and to speak with the sales people. Both of those visits were great experiences, no pressure, and everyone was so friendly.… My last visit resulted in the purchase of the Santa Cruz; they just made it too easy not to. I've never liked the whole car buying process, but Quinton made it an easy and low stress experience for me. He was very knowledgable about the vehicle, and also very honest with every step involved along the way. I've already recommended this location to my friends.Hello, We appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great Experience buying my Santa Cruz
by JodyHalt on 04/04/2023In buying my car, I dealt with many dealerships. I feel the Savannah AutoNation folks were the easiest to deal with. My purchase was made easy. Everything was handled quickly by phone and email. And, they even brought my car to me.Hi, we are pleased to hear you had such a positive experience with us, Jodyhalt! Thank you so much for being one of our valued guests and we look forward to your next visit!
Oil change & Recall Repair
by Duke Lorian on 04/03/2023Good job. Recall repair completed and oil change done in a timely manner.Hi Duke, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
No Service
by Sad owner on 04/03/2023Had 1000 am service appt. Showed up at 0930! 1130 both cars still sitting in drive in! This is something Auto Nation created because previous time in for service even worse!Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (912) 999-4977 to discuss what we can do to help.
Unorganized, long wait.
by 17santafe on 04/02/2023I brought my 2017 Hyundai Santa Fe in for a recall and wipers. My appointment was 11am and didn’t get my car until 2:15pm. Not enough sitting. The worst Hyundai I’ve ever been to. I sure hope the new building helps but if I can help this… was my first and last visit. Oh and the tried to charge me $92 for the front wipers. Personally I could have gone to an auto parts store and they wouldn’t have charged me labor.Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (912) 999-4977 to discuss what we can do to help.
Buyer
by Dhruv Patel on 04/01/2023Quinton was great sales person. One of the reason I came back and bought my second vehicle from same dealership.Hi Dhruv, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Awesome customer service
by Peter59 on 03/30/2023I stopped by to learn some features on a 2023 Sonata that my friend purchased as she’s elderly and needed some help with the technology. Alana was more than happy to assist me even though she didn’t even sell me a car! When I am ready to… make my next vehicle purchase, I will be sure to come back to see her.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Santa Fe
by Curthoo on 03/27/2023Had a wonderful experience thanks to Chris, Alaina, TJ, Terry and David. They made sure that we were treated with respect and courtesy.Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Mr. Michael Keane
by mkeane1954 on 03/23/2023Had a recall and a transmission sensor going bad. Waited on service, did not take long everyone was very kind and prof.Hi, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
New Sante Fe
by JSonger on 03/22/2023Wonderful experience….easy buying process.Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Engine repair covered under warranty
by BrianWoo on 03/19/2023My Hyundai Tucson had an engine bearing fail on January 1 st 2023 which required an engine replacement. It took 5 weeks for approva of warranty coverage. And and one week to get the part and another 5 weeks. March 9 th it was complete.… Why 3 stars. I had to drive 40 minutes to the dealership to get a loaner car. Then I was told I would have to pay $65 a day for the car if it wasn’t approved. As the first 2 weeks went by I turned in the loaner car and borrowed a family members car until it was approved. I wrote Hyundai customer service wandering why it is taking so long for approval on or around February 2 nd. On.that Saturday I was told by Hyundai customer care to follow up with the dealer. On that Monday I drive another 40 minutes to the dealer to say it was approved. When I needed another loaner car which now would be covered for 30 days because it was a warranty repair I had to wait another 1 week and 5 days. And multiple trips because no one would pick up the phone or return my messages. (They probably have caller ID). So I went back in again to be told to come back on the 11 th to get. Loaner car. The loaner car I got had no license plate or temporary tag. Just a piece of pape for the car. I then began communicating weekly to see the status of an estimated time. Always initiated by me. Throughput the whole process I was called to tell me what was wrong and when it was completed every other communications in February and March I do by email. Some were returned with a reply. When you buy a Hyundai they are quick to talk about the warranty I just thought the approval of a warranty claim shouldn’t take 5 weeks and the owner doing all the leg work. Not having enough loaner cars available is not my problem but Hyundai and the dealership. They seem to blame each other. How are you supposed to get tow work on a 35 mile one way commute in a management position which requires long hours. It was like pulling teeth to get a loaner car. But boy oh boy I was quick to get a email from a sales person to see if I wanted to trade my car in once it went into the service. I have leased 4 Hyundai vehicles over the last 12 years this is the only vehicle I bought. So the vehicles never had a lot of miles. This suv had 71,000 miles on it. When the engined failed. In a nit shell. Realize that people rely on a vehicle to live and work. We don’t have a mass public transportation system. Have a plan and a sense of urgency to take care of loyal customers because if you take care of them long term profits and success out way the short term expenses that are caused to your dealershipHi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (912) 999-4977 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care!
Wonderful
by Bkenzie88 on 03/16/2023Customer service was excellent, my car is back in better conditionHi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
AutoNation
by Normajean on 03/15/2023Everyone was very helpful and respectful. Willing to go the extra mile to help us purchase what we wanted and still stay within our budget.Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
Sales
by Ralphie on 03/14/2023Great informationHi Ralphie, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
Console lights repaired
by Grateful on 03/13/2023Took the care in to be repaired, the parts was not available at the time, I was told i would get a call in a couple of days to bring it back for repair. Approximately two weeks later, I received a call and was told to bring the car in to be… repaired. They fixed it and I am thankful it was still under warranty.Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
Defective paint
by Larry D on 03/11/2023I had horrible experience dealing with this dealership. No communication at all. Took a month to get just a hood painted.Hi Larry, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (912) 999-4977 to discuss what we can do to help.
Service review
by David cros on 03/09/2023People were great snacks were awesome I love it at hyundaiHello David, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Check engine light
by Lilapril on 03/06/2023Brought my car in, days went by never got a call update. Had to make multiple trips in to even get updated on my car. First time came in couldn’t find my car. Second time in states the problem but doesn’t know what to fix but would let me… know tomorrow. Now it has been two weeks and third time coming in and is noticed it was the fuel cap, service lady puts it on, says the light goes off, offers a shuttle from my house back to dealer and never does it. Pick up car and a day later light comes back on. Go by in she ain’t working and the person there couldn’t do anything about it until Monday.Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (912) 999-4977. We hope to hear from you.
Hyundai Santa Fe
Hyundai Palisade
Hyundai Elantra
Hyundai Sonata
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
by Phoenix Grant on 04/11/2025