AutoNation Hyundai Savannah

I made an appointment several weeks ago for an oil change. A week later I'm looking at my account on the Hyundai website and there was a note about a recall. I went down to the dealer (2 miles from my house) and had a bizarre conversation with the service person. She told me that I should make the appointment for the recall when I bring my car in for the oil change. She also said something about me having to make the appointment in person. While I was standing in front of her asking to make the appointment. Then I'm told I need to talk with the parts department about the recall. Parts tells me that this is a Service task, but order the part for me anyway. I drop my car off the night before and put my keys in the dropbox. I wrote "oil change" on the envelope. A little before noon the next day I get an email that they have some recommended service for me. I go to the website and agree. Less than five minutes later I get a text that my car is ready. They obviously didn't do the extra service, but I wasn't charged for it so it's not a big deal. When I get to the dealership, I'm informed that they didn't do the recall repair because I only wrote "oil change" on the envelope. They also told me that it would take a half hour to do it "right now." Over an hour later, I got my car back. This pretty much screwed up my entire afternoon. When Peacock owned the dealership, they would have called or texted me about the recall to see if I wanted it done.