Customer Reviews of AutoNation Chrysler Dodge Jeep Ram North Columbus
Review type:
Antwan Epps
Oil change
by Reece M on 04/07/2023I went in for an oil change in the morning. The service didn't take long at all. I was out of there by the estimated time frame that was told to me.Hi Reece, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Awesome Customer Service
by Drdre12 on 04/06/2023Robert went above and beyond to make sure I was satisfied.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Oil change and tire rotation
by Papa@1966 on 04/05/2023I normally drop off. I waited this time. It took a half longer than anticipated. Overall good experience. Service advisor a very nice guy.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
30k service
by ChetJr68 on 04/03/2023As always, I called the service department to schedule an appointment. I let them know I was getting close to 30k and wanted to bring my truck in for service and was asked about any concerns I had. Anthony (service advisor) went over what's… included in the service and what it would cost (lower than I expected). I told him I would need the cabin filter changed since it wasn't that extensive. The whole process was simple.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Owner
by Spencer on 03/17/2023Work was performed as requested and much quicker than I expected...Great job.Hi Spencer, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Excellent Service
by Regina1 on 03/16/2023Always courteous and professional.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Good Service @ Good Price
by Kevin A. on 03/14/2023I was surprised when the service manager called me at noon and said my car was completed. Everything was done as I had listed, plus I noticed afterwards that they had cleaned my engine. Wow! The only thing I wish I had received was the… detailed checklist of the multi-point check, so I can know what services I may need coming up. But the service and the manager were terrific!Hi Kevin, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
👍2020 Chrysler 300, new tires and oil change
by Kevin S on 03/12/2023Great and timely service!Hi Kevin, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Walk in service
by Safetyman on 02/17/2023Fast, efficient, detailed and courteous walk in service while I waited for a few minutes.Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Oil change service visit
by MikCava on 02/14/2023Made appointment for oil change. Service advisor checked in quickly. Shop was busy so it took about an hour to complete the work. No issues. However, Price was higher than some other local shopsHello, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
Autonation Ray
by HappyGABuyer on 02/02/2023Ray at Autonation North was so knowledgeable and friendly. He was not pushy at all and was able to answer all questions that I had. Very straightforward and listened. Will definitely be buying from Autonation again. Ask for Ray if you are… in the market for a new or used car. Great salesman!!!Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus. Don't hesitate to call us if you ever need anything. Be safe on the road!
Poor Service High prices
by WayneCT on 01/25/2023Made an appointment, dropped off, 30 hours later they called to say they could not test drive or troubleshoot because my break switch was bad. They wanted $280 to fix it. It is a $20 part at advanced auto and takes 2 min to replace. So a… full day and half after I dropped it off I picked it up and replaced the break switch myself. Never did get the work I brought it in for even looked at let alone fixed. Poor process, poor prioritizing, horribly high price.Hi, thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus. If you'd like, please contact our General Manager at (706) 522-2116. We'd appreciate the chance to make your experience a positive one.
Car wouldn't start
by Chworth on 01/17/2023I had my vehicle towed to AutoNation North. The technician was very courteous. He updated me on what he was planning to do for my car. I was very pleased with the service I received.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Car routine
by Lindade on 01/06/2023Mentioned all my issues and concerns when scheduling appointment - mentioned all these again at checking- when my car was ready after two hours of waiting the warning lights were still on my concerns had not been addressed so now I have to… travel 100 miles again to have these issues addressed againHi Lindade, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (706) 522-2116. We hope to hear from you.
Robert
by Marteia on 01/05/2023Robert was very professional and engaging. Explain the service that was providedHi Martela, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Service advisor
by Taylor13 on 12/29/2022The service advisor Cullen has always gone above and beyond for me. I went in about a warranty on my tires, which is very difficult to deal with the tire manufacturer. There’s a lot of waiting and holding on lines to talk to the right… people, but he did all of that for me. He is very kind and realistic. He doesn’t try to push me to make decisions about my car service like some reps do, but he always lays out my options and lets me decide.Hi, thank you for your kind review; we are happy to pass along your comments to Cullen here at AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus! Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil change and tire rotation
by Mike mendoza on 12/26/2022Workers were very friendly. And professionalHi Mike, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Truck Service
by Terrell on 12/22/2022They was quick very clear on any other services I neededHi Terrell, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Great customer service
by Coebrit on 12/14/2022Everyone was very understanding. I had a lot of questions and they took the time to explain everything thing to me.Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great experience!
by GW on 09/15/2022My experience was a positive one. They did everything to accommodate my needs …. especially my sales person Jlan CarsonHi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great place, great people!
by Beriah on 08/31/202210/10! Eric and the team at Autonation really know how to create an easy customer experience. We all know a vehicle purchase can be full of stress and anxiety, especially with negotiating a price that’s right for you, and the business.… Overall, I’d highly recommend. Eric even went as far as driving me to another partner dealership to find the exact vehicle that I was looking for, with the exact options I wanted. Thanks!Hi Beriah, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus! Feel free to stop by if you ever need any more help.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sandy Karon on 08/01/2024