Customer Reviews of AutoNation Chrysler Dodge Jeep Ram North Columbus
Review type:
Antwan Epps
If you want an amazing experience buying a car goto AutoNation Northlake
by Bhock on 07/13/2022Everyone I dealt with was super friendly and super helpful, esp my salesman Darrell, thanks man! And even with the few hiccups due to a recall, they were super helpful then as well and very quick to respond, even on their day off!Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Magnificent
by Me on 06/01/2022The service was awesome and right on time. Very professional and courteousHello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
10 out of 10 Stars
by D Oldies w a cool ride on 05/26/2022AutoNation was and is a blessing to us old folks. Cameron Fraser was a blessing from start to finish. He was very professional and prepared from the Internet contact - followup via a phone text - call then visit and purchase. He walked us… through the whole process and made it totally joyful. He is A+ as was the whole team at AutoNation Columbus. He has followed up with calls and text helping us learn and enjoy our brand new Jeep Wrangler Sahara . We are so blessed and thankful . We highly recommend Cameron and team AutoNation. 👌🤡🧑🏻🦳❤️Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
AutoNation Columbus Ga
by WHDarsey on 12/01/2021The sales team Willie Potts and Financial team Wayne Koenig was awesome. It was exactly as they said it would be over the phone. These two individuals went above and beyond to make sure everything was right and ready when we arrived. I was… in and out of the dealership in less than a hour back on the road. I highly recommend these two individuals and AutoNation to everyone I speak to.Hi, thank you so much for your positive comments about AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
No Hassle Experience
by Debz on 11/14/2021I purchased a 2020 Acura ILX from this dealership. They allowed me to test drive it without the pressure of a sales person riding with us. Upon our return, we spoke with the sales and discussed a few things and we left. He did not hassle… me by calling everyday there after..which I appreciated. I did go back and purchase my car from them. I appreciated that they allowed us to make that decision without being hounded everyday. I would definitely recommend them.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus and we hope to be of service again in the future.
Terrible Dealership
by njcutia on 10/28/20212 weeks agoNEW I received an email stating that the dealership was interested in purchasing my jeep. The jeep was at the dealership getting some work done to it, and they emailed me a, "guaranteed as is," offer. I went in today to do the… paperwork and wasted an hour of my life dealing with lies and deception. Apparently Chris, the employee who emailed me the offer was not actually authorized to do so. The dealership ran an "actual" offer while I was there. They then abruptly changed their minds and decided they were not interested in purchasing the jeep. I was a fan of this dealership prior to this experience. I will never do business with them again after the events that transpired today. I am dumfounded by their blatant lying and deception. Hopefully this post saves someone from wasting their time with this terrible business.Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you would be willing to give us another chance in the future, please reach out to our General Manager at (706) 522-2116. We would appreciate the chance to turn your experience around.
A/C Service
by Rob on 08/01/2021Easy to schedule an appointment, great service and service rep kept me informed of any issues that would effect the performance of my car.Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
70K Service
by C. Hurst on 04/12/2021Recently had the 70K service on my 2013 Jeep Grand Cherokee. Amy Fey was awesome and kept me informed throughout the service process. The Jeep continues to run like a champ.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus! If you have any further questions, please give us a call. We're always happy to help!
Replace fuel system on 2020 Ram 3500
by Leslie1957 on 02/01/2021updated 02/08/2021It took a long time, to get parts. The fuel system had metal in it so the whole system was replaced.Thanks so much for the warm recommendation of the team here at AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus. Feel free to stop by if you ever need any more help.
Bad service and general managment
by customer on 12/05/2020service dept and general management do not accept any responsibilities for their work or customer supportHi, thank you for bringing this matter to our attention. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (706) 522-2116. We look forward to hearing from you.
Routine Maintenance
by 2nd2none on 09/16/2020Sales Advisor Very helpful and courteousFar from home, but treated like family.
by Kraig ATL on 04/11/2019Was 120 miles from home when my car broke down with a seized engine. My 2005 VW Jetta had served me well with over 221,000 miles. The staff and sales person Joey Mclendon were fabulous in assisting me in purchasing a new VW Golf that day.… Was not expecting to buy a new car that day, but would recommend AutoNation VW and Joey to anyone!Recall and Diagnosis
by O.Davis21 on 01/10/2019updated 01/18/2019Excellent serviceAirbag recall
by Benswan on 01/06/2019updated 01/18/2019Great and friendly service.Worst Dealership
by Pink123 on 12/25/2018They have zero respect for your time and then lie to your face about the progress. They got grease all in the interior material of the roof . The service manager was nice and helpful but my car upholstery looks terrible around the door… and around the visor.We're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to us at (866) 746-3745 to discuss this further.
Service
by DSBradford on 12/15/2018updated 12/21/2018Outstanding,professional, courteous service for me personally and my Chrysler 300.Satisfied
by Christopher on 11/21/2018updated 11/30/2018My service advisor Chad was very knowledgeable and kept me informed throughout. My vehicle was ready when promised.Oil change
by Don't know on 11/03/2018updated 11/09/2018I called and asked the service department about an issue I was having with starting my car. He explained what to do and was very patient and responsive to my concerns. When I arrived he was,very understanding and communicated throughout my… wait. Literally it was the best service I have had since coming there.Car buying
by Taja Johnson on 10/27/2018I was very impressed with my purchase and the work that was done to help me get into my desired vehicle. Philip Holt was great!!Great Service!
by TCrawford on 10/10/2018updated 10/19/2018Being new to the Ft. Benning /Columbus area I was nervous about going to a dealership for service that I was unfamiliar with but, I want to thank Service Advisor Ashley Kilgore for providing me with possibly the very best customer service… of all time. Thanks again.Time
by Nautic654 on 09/19/2018I was called to make a service appointment for a recalled part on my Dodge Charger. After 5 hours I returned to pick up my vehicle and was told it was next in queue. They delayed my car even when I had an appointment.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sandy Karon on 08/01/2024