AutoNation Chrysler Dodge Jeep Ram North Columbus
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Dealership Service Review
service Rating
Poor Service High prices
Written byon 01/25/2023
Made an appointment, dropped off, 30 hours later they called to say they could not test drive or troubleshoot because my break switch was bad. They wanted $280 to fix it. It is a $20 part at advanced auto and takes 2 min to replace. So a full day and half after I dropped it off I picked it up and replaced the break switch myself. Never did get the work I brought it in for even looked at let alone fixed. Poor process, poor prioritizing, horribly high price.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Gabi Porter on 01/27/2023
Dealer Response
Hi, thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus. If you'd like, please contact our General Manager at (706) 522-2116. We'd appreciate the chance to make your experience a positive one.
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