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Customer Reviews of Acura of Columbus

Review type:

Overall rating

5.0
5 out of 5 stars

(39 reviews)


Customer recommendations:

Yes (38)|No (1)

Excellent experience purchasing a new Integra

5 out of 5 starsby Mark in Auburn on 05/28/2025

Had a fantastic experience and love my new Integra! Hunter was a great sale associate, did everything he could to make it a quick and painless process, and spent extra time walking me through all of the Integra's many features. Would… definitely purchase from this dealer again (after enjoying my Integra for a long, long time of course!)
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39 reviews
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  • Great Service and Quality Work

    5 out of 5 starsby Kathleen B on 05/21/2024

    The service agent, Robert Connor, was very helpful on what he felt my issue was. He explained what needed to be done and the cost. He answered all of my questions. Upon receiving my bill he reviewed line items that I had questioned.
  • Customer

    5 out of 5 starsby Glenda Withers on 04/20/2024

    The service was phenomenal I received at Acura of Columbus. From beginning to the end each department took very good care of me. The salesman did a great job and took his time guiding me through my purchase and made me feel very comfortable… and excited about my purchase. Top of the line service for sure!!’
  • Incredible Experience!

    5 out of 5 starsby Mary Carter on 03/26/2024

    I had an awesome experience at Acura of Columbus. Paul was so helpful and the process was a breeze. I will definitely buy from Acura of Columbus again.
  • Great Customer Service

    5 out of 5 starsby Teresa on 03/21/2024

    Thank you so much for timely care care and the great customer service.
  • Acura mdx

    5 out of 5 starsby Richard on 03/02/2024

    Love the car. Our salesman Paul was very friendly and took a lot of time to explain all the features of the car
  • On time and as quoted

    5 out of 5 starsby CC on 02/25/2024

    I drive 45 minutes to get my Acura serviced in Columbus. The team is good to keep me updated and not over promise.
  • Service Survey

    5 out of 5 starsby LaBreta Lockett on 02/13/2024

    I love the convince of leaving vehicle for service.
  • Customer

    5 out of 5 starsby Service on 02/08/2024

    Steve, my service consultant it was excellent made me feel very comfortable and confident in what needed to be done. Went over my service record and explained the next step
  • Service Department

    5 out of 5 starsby Naomi Buckner on 02/06/2024

    As usual, I had a great experience in the service department at Acura of Columbus in Columbus, GA. My service representative, Steve, was friendly, responsive to my concerns, and demonstrated knowledge in answering my questions. He escorted… me to a comfortable area with drink and snack choices to wait while my car was being serviced. My wait time was appropriate and I was very pleased with the work done. I was especially pleased that my car had been cleaned on the inside and outside. Acura of Columbus has great customer service.My service representative, Steve, is the best part of that service.
  • Thank you Steve Britt

    5 out of 5 starsby Corey Peak on 02/01/2024

    Great service- my 2011 Acura drives and feels like it's brand new A++++
  • This dealership is amazing

    5 out of 5 starsby Cherryred on 01/17/2024

    The entire service department is amazing from the moment you drive up until the time you leave. πŸ‘πŸΎπŸ‘πŸΎπŸ‘πŸΎ
  • Vehicle Service

    5 out of 5 starsby Steve Britt on 12/30/2023

    I always ask for Steve Britt. He is friendly and very personable.
  • Always Great Service

    5 out of 5 starsby William Lacy on 11/23/2023

    I have my Honda CR-V serviced here. They even clean my vehicle after each service.
  • Professional Service

    5 out of 5 starsby Karl on 11/23/2023

    This was an emergency repair and I had a very busy work schedule. Steve got me in for a 10:30 AM appointment but I arrived early since I could set up my computer in the waiting area and work (very comfortable). Steve took me right away,… diagnosed, serviced and washed the car early and completing it by about 10:30 AM - saved me a HUGE amount of time and got me back at work in Atlanta by noon. Car runs great. Well done!!
  • Service at Acura of Columbus

    5 out of 5 starsby Joe Feliciano on 11/22/2023

    We consistently receive excellent service from Steve Britt at Acura of Columbus Georgia. He keeps us fully informed of any services or repairs needed. Our vehicle is always returned in working order and clean. Highly recommend this… dealership.
  • Great

    5 out of 5 starsby James Barfield on 11/04/2023

    I was very easy and nice experience buying my MDX.
  • RDX ASpec Advanced

    5 out of 5 starsby Rhonda Davenport on 10/14/2023

    Darryl & Robbie went out of the way to locate the car I was looking for to be delivered. Because of this, I traveled to this dealership to purchase.
  • Acura Loyal

    5 out of 5 starsby Ron Steube on 09/02/2023

    This is our third RDX purchase. Have owned a 2015, 2020 and now a 2023. Traded in a 2022 BMW X3 as the primary driver, my wife, preferred the RDX for its ease of driving, parking and hauling 3 grandsons around. This is our second purchase… from Acura of Columbus. The sales management and salesman were very easy to work with in completing our purchase. We love this car and the wife is happy so there you go!
The following reviews are more than two years old. They are not included in the overall rating.
202 reviews

  • Service Review

    5 out of 5 starsby Cathy on 07/23/2023

    I received the best service at Acura of Columbus. After speaking with my advisor Brett New, he arranged for my car to be be picked up when I called and told him about the noise that I was hearing in my car. I was brought a brand new car to… drive while my car was being fixed. Brett New was an excellent advisor for my car. I’ve had nothing but excellent customer service since I bought my Acura. I would definitely recommend anyone to this dealership.

  • Exceptual Service

    5 out of 5 starsby RJones on 07/21/2023

    Met All my needs and expectations. They even manage to get my car serviced way before I expected it.

  • *

    5 out of 5 starsby Ingrid GiddensWhite on 07/21/2023

    Steve was wonderful, he was very knowledgeable and friendly. Also the gentleman who checked me in was very and polite. I am very satisfied with the repair done on my 2017 Acura TLX.
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