Skip to main content
Today 9:00 AM - 7:00 PM

Customer Reviews of Acura of Columbus

Review type:

241 reviews
Sort by:

  • Exceptional service

    5 out of 5 starsby Renee Williams on 06/03/2025

    My service advisor Woo Lee was very professional and very knowledgeable.. his personality is awesome, very friendly.. I will definitely be back for service.
  • Excellent experience purchasing a new Integra

    5 out of 5 starsby Mark in Auburn on 05/28/2025

    Had a fantastic experience and love my new Integra! Hunter was a great sale associate, did everything he could to make it a quick and painless process, and spent extra time walking me through all of the Integra's many features. Would definitely purchase from this dealer again (after enjoying my Integra for a long, long time of course!)
  • Only place to get a car!!!!

    5 out of 5 starsby Smooth and Courteous on 03/11/2025

    I couldn’t be happier with my Acura RDX. Tiffany at Acura of Columbus went above and beyond without being pushy and hounding like most salespersons. It was so easy!! She took care of everything through text!!! Will definitely purchase here again!!!
  • Outstanding Customer Service

    5 out of 5 starsby Shirneise on 03/04/2025

    Woo was very helpful. He explained everything that needed to be done for my service appointment.
  • Long Wait but Wonderful Service

    5 out of 5 starsby Sarah J on 02/09/2025

    My appointment was at 1030, I was a little late due to traffic. They took me on in but I was finally finished at around 1430. No Loaner Cars available.
  • best ever service dept

    5 out of 5 starsby brotherdano on 01/19/2025

    just another great visit... fast, professional folks, never crowded, never rushed
  • Service

    5 out of 5 starsby Baron on 01/18/2025

    Long after the sell (well beyond warranty) the quality of service-promptness and loaner cars esp.- continues to excell. When the service required an extra day they provided a loaner to help us out. Bret and others were a pleasure to work with.
  • Outstanding

    5 out of 5 starsby James on 12/14/2024

    From the call the day prior to verify my visit and ensure the proper service was scheduled to the immediate greeting and explanation of services the day of my appointment to the explanation of services completed, I could not be happier.
  • Service Department: Lex

    5 out of 5 starsby Joe Joe Petrone on 12/09/2024

    Excellent Service
  • Awesome Customer Service

    5 out of 5 starsby 2021RDX Service on 11/14/2024

    I took my RDX in for new tires and scheduled maintenance. The price that they had quoted me for my new tires was very competitive relative to non-dealership prices. I also had several scheduled routine maintenance items completed. Alexa (Lex) Harris was my Service Advisory and she thoroughly explained to me exactly what they were going to do and exactly how much it was going to cost. Lex was great and exemplified what a Service Adviser should be. This is the 3rd RDX that I have purchased from this dealership and I couldn't be happier. I have never taken my cars anywhere else for service!
  • Great Experience!

    5 out of 5 starsby Beverly Weaver on 10/17/2024
    updated 10/24/2024

    I was very pleased with my service. The employee were professional and friendly. My car was cleaned and smelled wonderful.
  • Acura of Columbus

    5 out of 5 starsby Acura of Columbus on 09/19/2024

    Service was easy to schedule with service advisor Brett New. He greeted me professionally by my name at the scheduled appointment time. Work was completed as promised within the price quote and timeframe promised. My car was returned clean and washed with a cold bottle of water in the console. I love my Acura TLX!
  • service

    5 out of 5 starsby Kimberly Lowe on 08/22/2024
    updated 08/29/2024

    Service was efficient Brett got me a loaner and supplied with updates on my vehicle.
  • Acura TL

    5 out of 5 starsby Dee Sanders on 08/24/2024

    Service department was very professional in servicing my vehicle.
  • Battery check

    5 out of 5 starsby Donna Thomas on 08/09/2024

    Very satisfied with service.
  • Professional Service

    5 out of 5 starsby Karl on 08/04/2024

    Much improved over my last visit. Service was performed, explained nicely and the car cleaned. much better, Thanks
  • Service

    5 out of 5 starsby Chris Arevalo on 07/27/2024

    Great service by Brett, kept me informed the entire time.
  • B17 / Tires / Alignment

    5 out of 5 starsby James on 06/02/2024

    Services, and work done when it was scheduled and in a timely manner. I was kept abreast of everything and the service technician ensured all maintenance/warranty contracts were honored
  • Very Pleased

    5 out of 5 starsby Mickey846 on 05/30/2024

    Brittany was our salesperson, and she was amazing. She was professional, friendly, answered all of our questions, and knew the RDX and MDX vehicles inside and out. We have been searching for a vehicle for the past two years, and one of the reasons we bought from Acura was the way we were treated by Brittany, and, of course, the MDX fit our needs. Brittany also made up for the shortcomings of some issues that arose on the management level.
  • Ms

    5 out of 5 starsby Karon Kinnison on 05/26/2024

    Service was excellent
  • Excellent

    5 out of 5 starsby dan mckeever on 05/23/2024

    Fast, professional... one of the best

About our dealership