Customer Reviews of Arrigo CDJR Sawgrass
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10 reviews
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Jared is a Gem!
by Dahnya on 05/02/2025As we know, car buying can be a headache. Jared is an absolute diamond in the rough! If you find yourself at Arrigo, definitely ask for Jared!Extremely Disappointing and Deceptive Sales Practices
by Alex on 10/28/2024My experience at Arrigo CDJR Sawgrass was shockingly unprofessional. After agreeing on a lease deal for a 2025 Ram 1500 with salesman Milot Vancol, including a specific down payment and monthly price, the offer sheet he sent was riddled… with errors. When I pointed this out, he refused to correct it. Sales Manager Kenny Kelly then got involved, assuring me the situation would be "made right." He even confirmed the agreed-upon down payment over the phone. However, after driving over 60 miles to the dealership, we discovered Mr. Kelly had misled us. The down payment was hundreds of dollars more than promised. He dismissed this as a "misunderstanding" and offered no apology for wasting our time or blatantly misleading us. This bait-and-switch tactic is unacceptable. To make matters worse, I emailed General Manager Andrew Vislosky detailing this experience and received no response. This complete lack of accountability is appalling. I urge anyone considering Arrigo CDJR Sawgrass to be extremely cautious. Their lack of transparency and disregard for customers is a huge red flag.Crapp lies and deciet
by JDM on 02/07/2024Don't go here at all. A dealership is a business and they are run on honesty say what you mean and mean what you say and stand by your word and every employee is a link to the chain all for one and one for all but not this place lies… dishonesty no respect this was absolutely the worst I have ever been done by dealership in my life and in my late 50s to do a costumer this dirty is beyond unexceptable and cost me money that will take me 3 to 6 months to get back. Because I already had everything completely set up and they sold my vehicle right out from under me. And all I got was there's nothing we can do. This dealership shouldn't even be in business if you're smart stay away from here.Complaint Regarding Damage to My Car during Service
by Ramon on 01/27/2024I recently had a disappointing experience at Arrigo Sawgrass. On Monday, January 22, I brought in my 2018 Challenger for a routine checkup due to an oil leak. The service advisor inspected the vehicle and, despite assuring me there was no… leak, recommended attention to the front caliper and rotors. I received a call on Saturday, stating that my car was ready for pickup. However, upon settling the bill and picking up my vehicle, I was shocked to find a substantial scratch on the center console—a blemish that was undeniably absent when I initially left my car with the service team. Despite immediately bringing this to the attention of my service advisor, the team seems reluctant to acknowledge the damage. In an attempt to address the issue, I spoke with the service manager, Mr. Jay Fernandez, who, unfortunately, dismissed my concerns, implying that the scratch was pre-existing and questioning my honesty. I want to emphasize that the scratch was not present when I entrusted my car to Arrigo Sawgrass. This experience has been a tremendous disappointment, and I am disheartened by the lack of accountability and professionalism displayed by the team. While I understand that mistakes can happen, the refusal to acknowledge and rectify the situation is both disturbing and unacceptable. As a loyal customer, I had expected a higher standard of service from Arrigo Sawgrass. I hope the management takes immediate action to investigate this matter thoroughly and address the concerns raised. Restoring accountability and professionalism would undoubtedly enhance the overall customer experience.quality. dealership and our salesman Chris lowenthal is a professional
by ken and barbara on 08/01/2023the sales staff does not attack you while entering the dealership. chis is a old school salesman the a great demeanor and approach. no pressure no games he is a great listener and work for the customer. he will off you a cold drink or… snack. thank you Chris for making the deal work. I recommend chis at this dealership.Poor customer assistance
by Roberto Deandrade on 07/06/2023I took my Limited Ram Truck for a simple oil and filter change on 07/06/2023. After 3 hours of waiting the advisor informed me they don't have the filter and the service could not be performed. He asked me to come back another day. Arrigo… Sawgrass dealership is far away from my home about 30 miles. I don't mind to drive that far because I had a great experience when I bought my Ram in this location. But the service department is a different story. They don't take good care of the customer. Horrible experience taking the day off from my work to return back without servicing my truck.Stay away from [non-permissible content removed]!
by Sofyan Andrews on 03/31/2023I turned in my Wrangler to them for regular maintenance. They smoked in my car and denied any responsibility. I also found a condom in the vehicle. When I confronted Eric Casa, he denied those allegations.JOHN the MANAGER
by JOHN the Manager on 03/13/2023After trying to contact the dealership about a 2023 gladiator I was messaged by 3 people who I simply requested one of them to send over pictures of the actual vehicle they stated they have in stock . It all I received was yes it is in… stock and then we will verify if it is in stock ( 2 different answers). Then all I hear is when can you come in , when can you come in, when can you come in. This is annoying to constantly try to persuade consumers to just come in versus trying to actually help them.great dealership to deal with
by jeepman37 on 07/11/2012updated 06/01/2025Easy negotiations, no pressure, I knew what I wanted, they had the exact car and how much I was willing to spend, they sold me the car for invoice less the $1000. rebate and gave me fair market value for my trade. Very satisfied, would… definetely reccomend this dealership.Don't go there!
by MomaBear1 on 09/04/2013updated 06/01/2025Horrible experience. Went at 7:30 on Labor Day to buy a Jeep, was told they close at 7 when there ad and online hours say 9. Came back next night. (30 minute drive for us). Salesman got the Jeep we test drove ready and told us to take the… stuff out of my trade in without working out a price or financing. Then he got mad when I wouldn't sign a purchase agreement without an amount saying he wanted to go home like I was buying socks! Then finance made us wait 2 hours for the numbers. At 9:15 pm I told them I had to leave we had been there 2 hours and the arrogant manager (?) instead of apologizing says "two hours isn't long, it takes longer than that" Then when I tried to explain that my husband and I work in the day which is why we had to come at night but it was 9:15 and we didn't have an answer yet he then says "we work in the daytime too". I just didn't get it. They were so rude and treated us so horribly. I have bought about 10 new cars and have never had such a bad experience and left without the car I wanted and was prepared to buy.
About our dealership
Welcome to Arrigo Chrysler Dodge Jeep RAM Sawgrass, a top-notch Tamarac car dealership here to help you find the perfect vehicle. Our impressive collection of new, used, and certified pre-owned vehicles is designed to impress. Browse new and used SUVs, sedans, Jeeps, and trucks with high-performing engines, intuitive technology, comfort-driven interior spaces, and exceptional driver-assist technologies.
We are also your one-stop-shop for premium auto repair. Our car dealership near Fort Lauderdale, FL, is home to a state-of-the-art service center with a full-service menu and highly-skilled, certified technicians. Schedule service online or stop in for Jeep scheduled maintenance at our Tamarac car dealership.
When seeking new or used cars for sale, know that you can get the best deal on the models you love at our Tamarac car dealership. Our expert finance team is here to seek out the best auto finance rates and car lease terms to ensure you save at signing!
Amenities
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Express Service
- Customer Lounge Area
Languages Spoken (2)
- English
- Spanish