Arrigo CDJR Sawgrass
Dealership Sales Review
Horrible experience. Went at 7:30 on Labor Day to buy a Jeep, was told they close at 7 when there ad and online hours say 9. Came back next night. (30 minute drive for us). Salesman got the Jeep we test drove ready and told us to take the stuff out of my trade in without working out a price or financing. Then he got mad when I wouldn't sign a purchase agreement without an amount saying he wanted to go home like I was buying socks! Then finance made us wait 2 hours for the numbers. At 9:15 pm I told them I had to leave we had been there 2 hours and the arrogant manager (?) instead of apologizing says "two hours isn't long, it takes longer than that" Then when I tried to explain that my husband and I work in the day which is why we had to come at night but it was 9:15 and we didn't have an answer yet he then says "we work in the daytime too". I just didn't get it. They were so rude and treated us so horribly. I have bought about 10 new cars and have never had such a bad experience and left without the car I wanted and was prepared to buy.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable