Customer Reviews of Rick Case Hyundai
Review type:
Always excellent
by Nick on 04/16/2025
Excelente atención de Michael y Nick. Todo fluyó muy bien. Gracias por toda su atención
913 reviews
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Friendly staff
by Bocacolleen on 03/25/2025It was a pleasant experience except for the wait time. I had an appointment to purchase but the paperwork didnt begin till an hour after my apt which made me late the rest of the day for my apts. I am still waiting for 2 items I requested… multiple times. Salesman Anwar was great and friendly.2025 Santa Fe
by Jacqueline H on 03/25/2025Awesome customer service! Jamal and Omar went over and beyond to help me find something I like with great rates.Superior Service
by E J on 03/25/2025Very friendly. Ryan went above and beyond for us.Great experience!
by Kerri Louati on 03/25/2025Great experience! Everyone was extremely friendly, super helpful and helped me get a car I love.Best car shopping experience
by Bianca G on 03/25/2025We had such a great experience shopping at Rick Case. We leased a Hyundai Tucson and traded in our older car. I really appreciated that they were honest and straightforward, making sure we got a great deal for the lease and the trade-in… (which is much better than the experience we had at a different dealership). We plan on referring friends and family to shop here! Thanks again!Great dealership
by Kiran on 03/24/2025It was a pleasure being a customer for Rick case, the processes was good and easy to lease a 2025 vehicle. Ben was great at helping in picking out the right one for our familyWe drove Nick crazy
by Uval L on 03/24/2025Our purchase took over a week to complete, couldn't decide between buying used or leasing new. But Nicholas Forbes was patient, informative, and very receptive to our needs. He had suggestions but never pushed. One comment that does not… reflect on Nicholas, the dealership must have called 8 times over the span of 3 days to follow up on schedules, too much.Slide into a new ride
by Jenn on 03/23/2025Super easy going staff you don't feel like you are being sharked or rushed. Very informative, knowledgeable and helpful.Recent Purchase
by Alonso Manns on 03/21/2025I bought a new Hyundai Kona N-line almost a week ago, from Rick Case Hyundai in Sunrise. My salesman, Anwar, greeted me the minute I walked up to the entrance. He was extremely personable, professional, and engaged the entire process,… without being pushy. The interaction was great, unlike the experience I had only a week prior. I went to a large dealership group in Coral Springs (no names, but locals can guess which one), and the customer service was horrible. I love the car, and hopefully the service experience will be just as pleasant, whenever regular maintenance is needed.Excellent
by Marc K on 03/20/2025Great experience. Sales people informative and very professional. Did my homework and definitely got the best deal on a new Kona.Rjm
by Rjm on 03/17/2025When I arrived at the dealership I was greeted at the door by the salesman. We took the vehicle for a test drive and decided the vehicle was for me. They are very professional and took several hours and on my way home with a… vehicle. Highly recommend.Great service and happy customer
by Nickie on 03/10/2025updated 03/17/2025Had a kind, not pushy salesman who got me a price I felt good about for my preowned vehicle. The dealership was clean and the experience was pleasant.Quick and easy
by Trevor on 03/06/2025updated 03/13/2025Anwar Taylor was my salesmen he was absolutely amazing. The process was fast and easy. He made me feel like I was visiting family it was absolutely amazing looking forward to buying more cars from there soon. Anwar is the guy to get the job… done with grace and class. Plus he really takes his time to listen and get you the best deals for your heart and your pockets.Above all others
by RDG on 03/11/2025Great experience. Both my salesman Anwar and the finance operator Omar were amazing. In all this is my second time dealing (excluding service appts.) with this dealership and everyone has been friendly, knowledgeable, accomodating and… attentive without the sharking. Even the staff that you are not directly working with are super friendly and willing to help and answer questions.Awesome service
by Leyla M on 03/11/2025Awesome service!! The entire experience was fast. Rolando the sale Rep and Joel the Manager were very helpful and work with me with my car choice.Best team and dealer
by Betsy Munoz on 03/11/2025I wholeheartedly recommend this dealer! Last week, I purchased a Hyundai Palisade, and I couldn’t be happier with my experience. The team was incredibly helpful, especially Robert Boyle. He’s an outstanding salesperson—knowledgeable,… empathetic, and kind—and provided me with all the information I needed. Highly recommend working with him and with this dealer.Great team!!
by Eric Carvallo on 03/11/2025I just purchased a Hyundai Palisade from Rick case Hyundai and I’m impressed. The team was super professional, specially Robert Boyle (Bob). He ensure I was completely informed about the product’s features, etc. I recommend 100% this… dealer.Boomer loves tech help!
by David on 03/10/2025Stefano was very helpful throughout the process. Especially with setting up the electronic features.So easy to work with!
by Allysomi on 03/12/2025Everyone is super nice. They try there best to work with you.Good Experience at Rick Case Hyundai – Loving My New Tucson!
by Jose on 03/10/2025I recently purchased a Hyundai Tucson from Rick Case Hyundai in Fort Lauderdale, and I couldn’t be happier with the experience! The finance team also made everything smooth and hassle-free. The car is stylish, comfortable, and packed with… advanced features that make every drive enjoyable.Hyundai Tucson
by AB on 03/01/2025updated 03/10/2025Salesman patient Finance Manager explained the process
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About our dealership
Rick Case Hyundai Ft Lauderdale has a massive selection of new and used vehicles in-stock, with endless options available. Known worldwide for our customer service and brand recognition, each member of our team works tirelessly to make our customers feel like family. It's the core value we live by each day.
We are conveniently located just off Sunrise Boulevard, along State Road 7, minutes away from any location in Broward County. Don't wait! Find your new Hyundai at our dealership today!
What sets us apart
Rick Case Hyundai Ft Lauderdale is proud to participate in charity events year-round, including The Broward Heart Walk, the Drive for Supplies Back to School Event, and Bikes for Kids.
With Rick Case Hyundai Rewards, you can save hundreds, even thousands, on future purchases and expenses. Plus, get free car washes anytime and discount gas from our Honda store.
Early Lease Return or Exchange Program - no matter how much you owe, even if over mileage.
Double the nationwide factory warranty to 20 years / 200,000 miles on all new Hyundai vehicles. 10 year / 24-hour nationwide roadside assistance on all used vehicles.
Our guaranteed lowest price or your money back. If you are not completely satisfied, return the vehicle within 3 days or 300 miles (whichever comes first).
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Shuttle Service
- Complimentary Car Wash
- Television
Languages Spoken (1)
- Spanish