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Customer Reviews of Rick Case Hyundai

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913 reviews
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  • The Chosen

    5 out of 5 starsby Oscar Pedroza on 03/07/2025

    This dealership is definitely the best to do it. Fast service, fast approval, so many deals and discounts. There is no way you can walk away from these offers!
  • Jamal and everyone were receptive to my needs

    5 out of 5 starsby Cathy R on 03/07/2025

    Friendly staff very accomdating
  • “Disgruntled”

    2 out of 5 starsby vaibhav khobragade on 03/04/2025

    I used to live in Miami , recently moved to Atlanta. I have been dealing with an excellent sales man named Chad, always gave me fair deals. Recently he moved to another dealership. So unfortunately, I had to deal with Ankur. I made sure all my paper work is in place, such as applications etc. I drove back to Miami from Atlanta to change my car, Ankur said everything is in place and you will have the same deal which previous salesman had given me . As soon as i walk-in to dealership I was caught by surprise that they re-collected my credit . Started to give me different deals which are basically costing me more. After an hour of negotiation i had to accept an offer. Surprises were not done yet… I go to finance manager to sign the deal and he tells me he is fighting with hyundai to get me a better deal because they have accepted me for higher monthly charges. He made me start signing documents to return my car and then he tells me oh i am sorry hyundai is not doing any better price for you and you are accepted for higher price. At this point I have no choice but to unhappily accept an offer with a 12 hr drive ahead of me.
  • Abdel

    5 out of 5 starsby RRMD on 03/02/2025

    Personalized attention, explanation of each important point, friendly, courteous, helpful, offering options according to the need; in short, I am very satisfied with the service provided.
  • Stefano was the best!

    5 out of 5 starsby Emma H on 03/02/2025

    The most comfortable leasing experience we have ever had. Highly recommend working with Stefano!
  • My 2nd car from Rick Case

    4 out of 5 starsby Gilbert Cabanas on 02/19/2025
    updated 02/28/2025

    I made contact via a web listing and I received a response within minutes. I made my appt and headed into the dealer. I was greeted and we went right out to the lot to find the car. Salesman was attentive and prompt to get me the deal I wanted. Finance was smooth and quick. Total time about 2 hours. Got the same treatment for a purchase back in Dec 2024 so I went back. 2nd purchase was a different location for the same dealership but got the same great service!
  • Great salesman

    5 out of 5 starsby M Wood on 02/26/2025

    They work within your budget to get you best deals.
  • Electrified customer

    5 out of 5 starsby Doc on 02/18/2025
    updated 02/25/2025

    The general manager Fares knows how to treat customers with respect & intelligently.
  • Fantastic Experience with both Sales and Service

    5 out of 5 starsby Jamison on 02/24/2025

    This past week I took my vehicle in for service and as always was treated with kindness and respect and prompt response to every one of my needs. While I was there, I was approached by sales with interest to purchase my 2023 Hyundai Santa Cruz. I ultimately worked with Christian Bianchi in sales. He was fantastic!!! Not pushy, very respectful and took excellent care of me! Claude in Finance took time with me and answered all my questions. I went home with a beautiful 2025 Santa Fe. Rick Case Plantation Hyundai will always have my business!!
  • Family Affair

    5 out of 5 starsby KS on 02/21/2025

    We have purchased multiple cars from Rick Case Hyundai in Plantation and couldn’t be happier! Our experiences have always been positive. I highly recommend purchasing from Anwar Taylor (sales associate) as he always treats us like family! Thanks to the finance team and sales managers for going the extra mile.
  • Bob is the GOAT

    5 out of 5 starsby Jose on 02/20/2025

    No markup great customer care, professional, and best dealer in south florida. Bob is an amazing sales rep very professional and courteous very helpful and polite , seek Bob if in search of new vehicle
  • Who knew buying a new car could be easy!

    5 out of 5 starsby Russ on 02/19/2025

    Had a great experience buying a new car. Ankur our sales rep was nice, efficient and very helpful. Took 3 1/2 hours total. Very happy with the car. Thank you.
  • Jamal Smith helped me

    3 out of 5 starsby Erica Atwater on 02/19/2025

    I bought a car in cash for $18,000. It didn’t have any car mats. I was not very happy with the fact that I didn’t get any car mats. But anyways, my salesman was Jamal Smith. He was great because I can’t stand the car buying process. I was there for hours of course for God knows why you know.
  • Great

    5 out of 5 starsby Wendy H on 02/12/2025

    Amazing staff, everyone at the dealership was extremely welcoming and supportive, I felt like I was respected as a customer. I would definitely recommend purchasing a vehicle through Rick Case Hyundai
  • Thumbs up!

    5 out of 5 starsby Jennie on 02/01/2025
    updated 02/07/2025

    Always a great experience. Everyone is friendly and helpful.
  • Nurse

    5 out of 5 starsby Cheryl Arena on 02/06/2025

    Kind. Clear explanations. Helpful
  • Made sure we were happy!

    5 out of 5 starsby Nicole on 02/03/2025

    Christian and Mauricio did everything they could to make sure we were happy with our deal, and we absolutely left happy!
  • Came for service, left with a new car.

    5 out of 5 starsby Lori on 02/01/2025

    My 2nd purchase at this location. Everyone is professional and very friendly. Pretty quick process too.
  • Excellent dealership

    5 out of 5 starsby Gideon on 01/30/2025

    Courteous, honest, helpful and fair
  • They had what I wanted

    5 out of 5 starsby Kim N on 01/29/2025

    Sales Agent Michael B. was very helpful throughout the process. Finance agent was patient enough, because I read documents before signing. Do your research ahead of time to make process easier (credit score, approves interest rate, make sure credit not frozen, info on the car, tradein, bring old car title). Location was clean, easy to find, and has ample parking. The price and pictures of the car online was the same on-site. However, prices does not include fees and taxes. Double check quote before signing documents as there may be an error or car accessories missing. Ask your questions. Got a precertified used vehicle, so come with a mechanic you trust to confirm the car is in good condition. Know your budget.
  • MY NEW SANTA FE SEL

    5 out of 5 starsby Suzanne maurice on 01/29/2025

    This dealer has been the most impressive experience I have had in a car dealership. The first time I arrived there and parked my vehicle, everyone that passed me greeted me. One in particular aimed directly at me, perhaps it was his turn to try to sell a car, introduced himself as Oscar. He was very kind, knowledgeable, attentive to my needs, very personable and never used pressuring selling skills. After I left that dealership, I knew that when I was actually ready to buy a car, that I was going to try the hardest to have Oscar as my salesman. 10 days later it all happened with the help of his sales manager Nick. They made it almost impossible for me to say ‘no’. Nick offered a very competitive deal I could not pass. And to finalize the deal, Jorge in finance made it very easy; explained everything very clearly and did not try to push warrantees I did not want. I really loved my experience and would definitely wear a Hyundai t-shirt ,if I had one, as a proud owner. I will for sure bring friends around. Thank you

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About our dealership

Rick Case Hyundai Ft Lauderdale has a massive selection of new and used vehicles in-stock, with endless options available. Known worldwide for our customer service and brand recognition, each member of our team works tirelessly to make our customers feel like family. It's the core value we live by each day.

We are conveniently located just off Sunrise Boulevard, along State Road 7, minutes away from any location in Broward County. Don't wait! Find your new Hyundai at our dealership today!

What sets us apart
Rick Case Hyundai Ft Lauderdale is proud to participate in charity events year-round, including The Broward Heart Walk, the Drive for Supplies Back to School Event, and Bikes for Kids.
With Rick Case Hyundai Rewards, you can save hundreds, even thousands, on future purchases and expenses. Plus, get free car washes anytime and discount gas from our Honda store.
Early Lease Return or Exchange Program - no matter how much you owe, even if over mileage.
Double the nationwide factory warranty to 20 years / 200,000 miles on all new Hyundai vehicles. 10 year / 24-hour nationwide roadside assistance on all used vehicles.
Our guaranteed lowest price or your money back. If you are not completely satisfied, return the vehicle within 3 days or 300 miles (whichever comes first).
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Shuttle Service
  • Complimentary Car Wash
  • Television
Languages Spoken (1)
  • Spanish