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Customer Reviews of AutoNation Toyota Pinellas Park

Review type:

Overall service rating

4.3
4.32 out of 5 stars

(66 reviews)

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66 service reviews
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  • Great Service

    5 out of 5 starsby BobSchubert on 08/28/2025

    Took my car n for oil change and tie rotation, knowing I would need brake service. I eneded up neeing new spark plugs as well. All done in a timely and nice manner...fair price. Gary Picannini was my service advisor...the only one I will go to...Great job every time!
    • Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Pinellas Park! If you ever need help, just give us a call. Happy motoring!

      by Gideon Tripp on 08/29/2025


  • Professional & Straightforward

    5 out of 5 starsby LSToledo25 on 07/14/2025

    I recently brought my Corolla in for a routine service after my husband took his Volkswagen Jetta in for service. JC/Jhoan Cruz took care of everything I needed, including changing my wipers, a much-needed oil change, and rotating my tires. My car feels great, and I have peace of mind knowing it's been well-maintained. I highly recommend JC for anyone looking for reliable and high-quality car service with straightforward communication.
    • Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Destiny Jarvis on 07/16/2025


  • Service

    5 out of 5 starsby RonnieV on 07/07/2025

    Quick, honest service No pressure sales Great people Always a great experience
    • Hello, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

      by Nyla Silvester on 07/08/2025


  • Tire Time

    5 out of 5 starsby KennyToo on 04/15/2025

    Made an appointment to replace four tires and get routine maintenance done. All went as planned and within the predicted price range.
    • Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

      by Sydney Turner on 04/16/2025


  • Conscious service

    5 out of 5 starsby Mr Rondo on 04/05/2025

    I took my car in for oil change, tire rotation and maintenance check up. The service tech spotted a dangerous cut in my tire that could caused a blowout. They are. Very thorough on the inspection and never pressured me to buy anything.
    • Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

      by Neil Snied on 04/07/2025


  • Oil Change

    5 out of 5 starsby Deerpath7 on 02/28/2025

    Very pleasant and efficient
    • Hi, thank you so much for the positive review! Feel free to stop by if you ever need any more help.

      by Patty Sow on 03/03/2025


  • Great Service and Friendly

    5 out of 5 starsby Chris W. on 02/05/2025
    updated 02/11/2025

    Everything was smooth and detailed. Any questions I had were answered clearly.
    • Hi Chris, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

      by Peter Joyson on 02/13/2025

  • Zero

    1 out of 5 starsby hhabudman on 07/20/2024

    Terrible customer service
    • Hello, we are deeply disappointed by your experience at AutoNation Toyota Pinellas Park. We'd like the opportunity to turn your experience around. Please reach out to us at (727) 231-1423 at your earliest convenience to discuss how we can turn this experience into a positive one.

      by Nyla Silvester on 07/22/2024

  • Review of AutoNation in Pinellas Park

    2 out of 5 starsby Jmadden235 on 12/13/2023

    Went in for an oil change. The service representative came to me to tell me that I needed a new cabin air filter, Engine air filter and Climate Control EVAP service. Grand total $341.42. They wanted to charge me $69.04 for a cabin filter and $45.97 for a Engine filter. I said NO! Got both parts online for less than $40. Also found out that EVAP service is rarely needed.
    • Hi, we regret to hear that you had this experience with us. If you'd be willing to provide more feedback, please reach out to us at (727) 231-1423 so we can assist you further.

      by Patty Sow on 12/15/2023

    • Patty Sow, thank you for your response. I did, indeed, called the phone number that you provided. However, it is the general phone number for AutoNation Toyota. Your recording did not give me the option to locate you, unless you are in parts, service, new cars, or used cars. NICE.

      by Jmadden235 on 12/18/2023

  • Excellent Service

    5 out of 5 starsby Sloba Glumac on 12/13/2023

    Fast and excellent service. Clean and friendly environment
    • Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

      by Patty Sow on 12/15/2023

  • Dealership I trust!

    5 out of 5 starsby Shdtree on 12/12/2023

    I've been having my Toyota Tundra serviced at Autonation for a few years now and I'm very happy with there technicians , as well as there service advisors. I'm very hard to impress - this dealership has been great!
    • Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

      by Harrick Newman on 12/13/2023

  • Service

    5 out of 5 starsby Viviana on 12/11/2023

    Friendly and efficient service. Book an appointment is easy. You call and they will help you right away!
    • Hi Viviana, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Stephanie Mavis on 12/13/2023

  • My Key gets stuck in the ignition

    5 out of 5 starsby JC2468% on 12/10/2023

    They were quick to figure it out and as of now its working perfect
    • Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Neil Snied on 12/12/2023

  • Service

    1 out of 5 starsby Kourmou on 12/05/2023

    I have visited the dealership 3 times for my 2022toyota Tacoma .The first time with a flat tire due to a big nail 3/4of an inch from the sidewall .I purchased all the warranties including road hazard for the tires .After making her wait 3hrs they told my wife a new tire was installed because the old tire was not repairable .When she got home I realized they plugged the tire and lied .After calling the service manager and screaming he had me come back on Saturday and they replaced it .The second and third time with an appointment for 9am for a tire rotation and oil change it took 3hrs and 15 min.to get done waiting there.Why do you bother giving appointments when the car don't even get moved for 2 hours .Very unhappy with the service department.And the last thing I just want to mention ,I am driving on us19 and I realized my hood was moving they had forgotten to latch it .Dangerous don't you think ...
    • Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (727) 231-1423.

      by Nora Sutter on 12/07/2023

  • Excellent service

    5 out of 5 starsby gt101live on 12/01/2023

    Drive in and out without having to pay for anything, it was all covered under my service contract Ryan was very helpful throughout the whole process
    • Hi, we're happy you found our staff so supportive during your experience here at AutoNation Toyota Pinellas Park. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Nora Sutter on 12/04/2023

  • Oil Change

    2 out of 5 starsby IAMbizyb on 12/01/2023

    I was at the doors for service at 7 am was in line behind 1 other car there was only 3 cars doors opened I drove in then waited for 20 min as they took care of the late arrivals on the right, no organization. The proceeded to wait 2 1/2 hours for an oil change , I like to go to a dealer especialy with a new car but 2 1/2 hours is way to long. I suggest that early morning take 1 of the exits and mark it for oil changes. I think that the other 7 cars they took care of before me took my place in the oil change. 3rd car in and last car serviced organization.
    • Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (727) 231-1423 at your earliest convenience to discuss how we can turn this experience into a positive one.

      by Nora Sutter on 12/04/2023

  • Excellent Service

    5 out of 5 starsby Chris J on 11/29/2023

    The service department was extremely busy and my service advisor Ashley was wonderful navigating me through the process.
    • Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Noel Guber on 12/01/2023

  • Service

    5 out of 5 starsby Janeide on 11/23/2023

    Everyone was nice!
    • Hi Janeide, thank you so much for your positive comments about AutoNation Toyota Pinellas Park! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Paige Phillips on 11/24/2023

  • Maintenance

    5 out of 5 starsby Lucasqu on 11/23/2023

    Staff members are friendly
    • Hi, thanks for your praise and kind comments about our team. Feel free to stop by if you ever need any more help.

      by Paige Phillips on 11/24/2023

  • Service review

    5 out of 5 starsby Lissette on 11/23/2023

    Easy to get everything done that my car needed.
    • Hi Lissette, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Paige Phillips on 11/24/2023

  • Toyota Service

    5 out of 5 starsby Flyfisher on 11/22/2023

    I use AutoNation for my routine maintenance because I can book appointments online and get my vehicle in and out in good time. They also offer discounts to help me save money.
    • Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Nancy Gorge on 11/24/2023

Videos
About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi