AutoNation Toyota Pinellas Park
Back to Service Reviews
Dealership Service Review
service Rating
Oil Change
Written byon 12/01/2023
I was at the doors for service at 7 am was in line behind 1 other car there was only 3 cars doors opened I drove in then waited for 20 min as they took care of the late arrivals on the right, no organization. The proceeded to wait 2 1/2 hours for an oil change , I like to go to a dealer especialy with a new car but 2 1/2 hours is way to long. I suggest that early morning take 1 of the exits and mark it for oil changes. I think that the other 7 cars they took care of before me took my place in the oil change. 3rd car in and last car serviced organization.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Nora Sutter on 12/04/2023
Dealer Response
Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (727) 231-1423 at your earliest convenience to discuss how we can turn this experience into a positive one.
Report