AutoNation Toyota Pinellas Park
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Review of AutoNation in Pinellas Park
Written byon 12/13/2023
Went in for an oil change. The service representative came to me to tell me that I needed a new cabin air filter, Engine air filter and Climate Control EVAP service. Grand total $341.42. They wanted to charge me $69.04 for a cabin filter and $45.97 for a Engine filter. I said NO! Got both parts online for less than $40. Also found out that EVAP service is rarely needed.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Jmadden235 on 12/18/2023
Dealer Response
Patty Sow, thank you for your response. I did, indeed, called the phone number that you provided. However, it is the general phone number for AutoNation Toyota. Your recording did not give me the option to locate you, unless you are in parts, service, new cars, or used cars. NICE.
ReportPatty Sow on 12/15/2023
Dealer Response
Hi, we regret to hear that you had this experience with us. If you'd be willing to provide more feedback, please reach out to us at (727) 231-1423 so we can assist you further.
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