Customer Reviews of Vera Cadillac
Review type:
Amazing
My service was very good and fast
by Mike Hernandez on 07/30/2025The workers there are friendly and polite. I will be back for all the service I need on my terranAmazing
by Maria Marjorie Garcia on 07/23/2025Sales Rep helped me find a car I was happy and able to pay. He never tried to sell me something out of my budget.Maria, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The Absolute Best Experience
by Dawn The Zeta on 04/28/2025I had an absolutely amazing experience with Leor Zvi, my sales consultant, and Ulisis, the manager. I walked in off the street, explained what I was looking for, and let them work a deal out that was MORE than I asked for. Leor even saw… that the car I thought I wanted wasn't going to make me happy long term, found another in inventory offsite, went and got it and it was EXACTLY the car!!! Color, features, everything!!!!!! My birthday weekend - and new car experience was complete when Leor arranged for e-sign, then delivered the car to me, bow and all, an hour after signing. Absolutely a treat. Highly recommend. Thanks guys!We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Impeccable Service
by CV on 03/31/2025From the moment I contacted Buick I received nothing but premier customer service! I haven’t stopped bragging about the service I received! Edwin definitely had my needs in mind. From the repair to the rental car while my car was being… serviced. Everything was done in a timely manner. I will definitely be back!Thank you so much for your positive comments about Vera Cadillac Buick GMC! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
1st experience with Vera Service
by Reginald on 03/02/2025updated 03/10/2025Jonathan was very polite and helpful. Kept me informed about time to pick truck up .We're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
Outrageous Diagnostic Fee
by Alex on 02/04/2025They fixed the recall with no issues. However they wanted to charge a $340 diagnostic fee to check out the passenger side mirror. This was even to see if it was covered by my CPO basic warranty. Highest diagnostic fee I’ve ever seen.Alex, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (954) 517-7950 when you have a chance. Thank you, and we look forward to hearing from you.
The service department at Vera has provided excellent service for me.
by Mario Leon on 01/21/2025The service department has provided excellent service for me. I have leased three three cars from Vera and every time that I have taken the cars for maintenance and every time they have provide an excellent service. The two gentlemen in the… maintenance that have provided the service are Mr. Nestor Suarez and Mr. Christopher AlejoMario, thank you so much for your positive comments about Vera Cadillac Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Service review
by Marci on 01/03/2025updated 01/13/2025Thank you for making my experience so easy and smooth . Anwar took care of me by sending an uber to and from Cadellac to assist me as my car was serviced . He was in touch with me throughout the day and explained everything clearly . My car… was returned washed !!! Thank you Anwar !Thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I will never buy a car from anywhere else!
by John Candillo on 10/22/2024Best car buying experience of my life! I normally hate buying cars, but every person I met at this dealership was great. The owner Louis, was the first person we met and the guy was a blast to talk to. My wife and I had a lot of fun just… hanging out with him and talking. Eddie Callazo, the salesman that helped us was excellent. He knew the cars, knew about the different packages and options, he listened to what we were looking for a guided us to the car we wanted. We were treated like old friends and enjoyed the whole experience. I will never buy a car anywhere else.John, we're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. Until the next time we meet, take care!
Car service
by Nester on 08/08/2024The service was great the person who worked with me kept me informed as to what was going on with my vehicle he very polite hope there’s more like him around Thank you so much Nester keep up the good workNester, thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! We look forward to your next visit! Take care!
My service is always a pleasure doing business with Vera caddie
by Nestor on 07/22/2024I like the honesty and respect I receive from the service guys (Nestor, Jason and there was another well manner guy, I can’t remember the name now.Nestor, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Stress free service
by Riguel on 05/04/2024The employees are always polite and welcoming. You don’t have to wait long times to get your vehicle ready for service. Great service and never have had a complaint. Great jobRiguel, we want all our clients to have a comfortable and stress-free experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Awesome Experience Buying
by Benjamin Horowitz on 04/24/2024Awesome experience! George the GSM to Gabino in finance along with Nick in the parts department made my purchasing experience truly the best I have ever had in 25 years of buying cars. If you want top notch help with folks that treat you… with respect this is your south Florida dealership that you must go to!Benjamin, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The Best dealership ever!
by Bob D on 03/19/2024Vera Cadillac is what all car dealers should strive to be. The staff are very professional, but also personable. I gave a 5 star rating because that was the highest rating I could leave. My salesman Leor is the epitome of car salesmen.… They have a customer for life..Bob, thank you so much for your positive comments about Vera Cadillac Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Job
by LLee on 02/23/2024Service writer Alex is the best. Every detail receives his undecided attention.Thanks for highlighting some of our staff who helped make this a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Bad repair service
by Michelle on 12/16/2023The service I’ve experienced with Vera Cadillac is the worst do not take your car there for service they charge to much they don’t do the job and they make promises they don’t keep they are the worstMichelle, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 436-3036 to discuss your concerns, as your satisfaction is of utmost importance to us.
Serviced
by TLoo on 11/03/2023Straight forward and upfront with the service that needed to be done, kept me in the loop during the entire process.Your satisfaction is important to us, so we want to sincerely thank you for choosing Vera Cadillac Buick GMC and we hope to see you again soon!
On order for 2 years!
by Fred Baldwin on 09/15/2023I have had an Escalade on order since October 2021. Then they told me in 2022 that I had to have a new order number for a new model? Now I’m using the new order number and Cadillac tells me that is not in production because Vera Cadillac… has not put it on their production request schedule. I have called the general manager, Roberto, but he is not answering my phone calls. If you call Cadillac they tell you to call the dealer, if you call the dealer they tell you to call Cadillac! No communication at all! I’ve had my deposit for 15 months, very frustrating! 09/15/23. Update, I still have not received my vehicle and now they would like for me to change my order for a 2024 model! I called Cadillac and they still have my order, but Vera Cadillac will not authorize the build! They only want to sell models that are fully loaded with a accessories that I do not need. Therefore, they are refusing to build my car after two years! I am finally giving up and have requested my deposit back. THIS IS A HORRIBLE COMPANY! DO NOT SPECIAL ORDER a car from them unless it is fully loaded so they can make extra profit. Their managers have never returned my messages, it appears they’re only worried about their bonuses!Fred, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
Pain free
by Tony Lu on 08/02/2023Fantastic dealership, no pressure or pushy associates.TJ was a pleasure to work with.Would definitely buy from againTony, we're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
Service review
by Thomas on 01/18/2023Communication was excellent and service resolved my issue. On the negative side it took 3 days for my vehicle to actually be seen by a tech to be able to quote and execute the work. This is the second time this has happened and caused me… to be without my vehicle for 4 daysThank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Gustavo Rodriguez at (954) 436-3036 to discuss your concerns, as your satisfaction is of utmost importance to us.
Excellence at its Best
by Andres Sanchez on 09/27/2022Great customer service every time we go. Leonardo Peña always exceeds Our expectations and mechanics always on pointAndres, it makes our day to hear that Leonardo and the Vera Cadillac team always exceed your expectations! Thank you for the terrific review and for trusting us with your business - we wish you many safe miles till we see you next!
Cadillac LYRIQ
Cadillac XT6
Cadillac XT5
Cadillac Escalade ESV
"Welcome to VERA Cadillac. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between."
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- French
- Spanish
Maria, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Paige Mason on 07/25/2025