Vera Cadillac
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Dealership Service Review
service Rating
Get use to their system
Written byon 08/08/2025
Not the speedest as far as their process's, the flow is slow, overall the experience was good. For an EV, the service was better than other dealers I dealt with for my other EV. I was given a nice loaner not a bottom of the line car. I don't know if it was because GM got involved. I wrote on the Optiq forum the problems I had with a car with less than 200 miles, GM responded and said they would look into it without me asking for assistance. Drove the car 12 miles home and no problems so far. Hopefully the updated programming will be all the car needs for a while. The Service writer was friendly and congenial and got right back to me after texting him.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sydney Turner on 08/11/2025
Dealer Response
Wanel, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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