Tom Gibbs Chevrolet
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Customer Reviews of Tom Gibbs Chevrolet
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18 sales reviews
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2025 Chevy Colorado Custom WT
by LawsinW on 05/07/2025updated 05/12/2025Had the pleasure of working with Brandon as our salesman. Very kind and helpful. We feel like we got a fair deal and did not get any type of run a round. Out of all dealerships we had conversations with Tom Gibbs was the most transparent… and willing to work with us. I will be back when I make my next truck purchase again! We even made a sell of one of our vehicles and felt like even that was extremely fair. Thank YOU!!great place
by iowahoo on 02/10/2025Staff was friendly , helpful ,knowledgeable , and at no time did we feel pressured or that we got ripped off .truck trade inn and purchase
by new truck on 01/24/2025updated 01/31/2025went easy like in the pastPositive Experience
by BryanMc on 09/25/2024We highly recommend salesman Frank Friel for an enjoyable car purchase experience. His attentive, friendly no pressure approach was refreshing. Knowledgeable and considerate staff members Caleb and Kyle contributed a positive experience… related to their functions in the process. We are very pleased so far with all aspects of Tom Gibbs Chevy, Palm Coast, FLExcellent experience
by Courtney on 08/29/2024The salesman did a great helping me get the vehicle I wanted. Overall question and experience was great. I would highly recommend my salesman Yusuf again.Thank you, Courtney! We’re thrilled to hear you had an excellent experience with us at Tom Gibbs Chevrolet. We look forward to serving you again!
great car, got robbed in the finance office
by unhappy on 08/12/2024This is the 3rd car I've bought from Gibbs, and went back to them because I thought I'd get good customer service. My lease was up but I was over the miles. They told me they were buying my car instead of turning it back to GM but that it… would cost me some $$. I was not given details between the two, or a choice. I was horrified when I got to the finance office and found they were charging me 11%+ interest. I signed the contract and planned to find alternative financing. Later I got a letter from the bank they financed through saying they did not give me the best deal possible and THEY were lowering my interest rate more than 3%. Some [non-permissible content removed] named Michael from Gibbs called me about it and acted like it was just human error and said I'm lucky they're not making me come back in to sign another contract rate with the new interest rate on it since I live 90 miles away. I think I got screwed, and they got caught.Great business concept. No pressure
by herb3fan on 10/02/2023Our salesman Frank Friel was fantastic, he gave us all the time in the lot and explained all the options and their benefits to us. Frank took his time not pressuring us to buy something we didn’t want or need. After the purchase we sat down… with the finance manager Bryant Beals, he too was great. Bryant took the time showing and explaining all the different plans available and what would be most beneficial to our needs. The whole Tomm Gibbs concept is great no pressure or urgency to now or lose out.Thank you so much for sharing your experience with us! We're thrilled to hear that Frank and Bryant provided you with excellent service and made your car-buying experience enjoyable and pressure-free. We truly appreciate your feedback and hope you enjoy your new vehicle. If you ever need anything in the future, please don't hesitate to reach out. Best Regards, Your Team at Tom Gibbs Chevrolet, INC
Tom Gibbs Chevrolet
by DarylSig on 03/30/2023My dealer, Anthony DeCarlo, was first to interact with me upon my arrival. I was very fortunate to have Anthony work with me on the purchase of my 2023 Equinox RS. Anthony was very knowledgeable, extremely professional and such a pleasure… to work with. Anthony worked with me every step of the way to complete my purchase to my satisfaction. Anthony is a true asset to the Tom Gibbs Chevrolet of employees.Hello DarylSig, Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Tom Gibbs Chevrolet, INC. and we hope to see you again.
New Suburban
by NanaJan on 01/25/2023I was looking for a new 2023 Suburban 4WD and found at Tom Gibbs Chevrolet. The sales person Chris was fantastic and we purchased the vehicle. I would highly recommend this dealer to anyone looking for a chevrolet.Congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
2021 Silverado 1500 LTZ
by Pilotbob on 07/19/2021Found the truck I wanted at the trim level I was looking for.They Put The Deal in Dealership
by Kathryn A on 03/10/2021I found the vehicle online Sunday night and by Monday afternoon I was buying it. It was ready for me to just jump in and test drive. Honest, approachable and low key sales personnel as well as finance. Very impressive in an industry known… for its shadiness and the hard core sell. Extremely satisfied with my deal!Tom Gibbs review
by chevrolet on 11/23/2018updated 11/30/2018The salesmen was greatThank you so much for the kind words! We are happy that we could provide you with a positive experience at Tom Gibbs Chevrolet. Please see us again if you need further assistance, be it service or sales. Best, Tommy Gibbs, tommygibbs@tomgibbschevy.com
New car purchase
by Sarahm713 on 07/24/2017updated 08/08/2017I recently purchased a new vehicle from Tom Gibbs Chevrolet and had the best experience I could've asked for. From the initial browsing to signing the final paperwork, everything was exceptional!Top Shelf Chevrolet!
by FLTommy on 02/04/2016Top shelf Dealership. Bright young salesman Bill B. was very knowledgeable, courteous and helpful. The Dealership is bright , clean, and the staff are all as helpful as anyone could hope for. This Dealership does not drop you after a sale… either. The service dept. and every Tom Gibbs employee are helpful and never make you feel like they are trying to rush you off. I appreciate that! I have been buying trucks for over 40 years, I have purchased many! Never from the same dealer twice. I have found a Dealership close to home, I will purchase here again!Buying and service review
by Darfield on 05/02/2015I bought my new Impala LTZ from Tom Gibbs Chevrolet and was extremely impressed with the sales person Megan. I got a great deal and was very pleased. Recently got an email from the service manager that the car was due for an oil… change-tire rotation and scheduled it the next day although had less than 6000 miles on it but it was exactly one year old. And at no cost to me. Now that's great service! Don't buy a car new or used car/truck without checking with Tom Gibbs Chevrolet or you will make a mistake....believe me.Run don't walk from this dealership
by ahjah9 on 07/05/2014I told the salesman, Mike, what I wanted & was very specific. He said he had the truck & I drove 45 min there, BF took the day off to bring my 2nd car as well for trade, only 2 find out it wasn't what I told him. I wanted a crew cab, he had… an extended cab-big diff. Then, I thought he was texting me w/offers of trucks only to have him tell me, it was Mr G who did it. I asked him why then didn't he identify himself and why was he using the salesman's phone. Answer: he does that sometimes! To me, that's deceitful. Then Mike told me he can't find the truck I want in my price range and I needed to go up in my price! Well, Dave L @ Jon Hall Chevy found me my truck and I wasn't looking for leather, or a sliding back window, and he found it (plus it is a 4x4) for an awesome price!Bad business practice!
by bcrisp on 12/01/2011updated 06/05/2025After filling out all paperwork and agreeing on a price given to me by dealer and waiting two days for my truck to show up, the dealer then waited for me to show up to take the vehicle home to tell me they were raising the price by $1200… because they were wrong and I was not going to get agreed upon rebates they said were offered by GM. The sad thing is they thought my anger was only about the money, and not the fact that two days earlier we had agreed on a certain amount and they changed it but waited for me to show up two days later to tell me. I am a contractor and there is no way I can enter a contract with someone but charge them this much more for a service rendered, and call it a good business practice. Sad, and I would never recommend a place like this to anyone. Period!
About our dealership
Thank you so much for your kind words, Bryan! We're thrilled to hear that Frank, Caleb, and Kyle made your car buying experience so enjoyable. It’s wonderful to know you're pleased with everything at Tom Gibbs Chevy. We look forward to serving you again in the future!
by Jessica Corbin on 10/01/2024