Tom Gibbs Chevrolet
Dealership Sales Review
I told the salesman, Mike, what I wanted & was very specific. He said he had the truck & I drove 45 min there, BF took the day off to bring my 2nd car as well for trade, only 2 find out it wasn't what I told him. I wanted a crew cab, he had an extended cab-big diff. Then, I thought he was texting me w/offers of trucks only to have him tell me, it was Mr G who did it. I asked him why then didn't he identify himself and why was he using the salesman's phone. Answer: he does that sometimes! To me, that's deceitful. Then Mike told me he can't find the truck I want in my price range and I needed to go up in my price! Well, Dave L @ Jon Hall Chevy found me my truck and I wasn't looking for leather, or a sliding back window, and he found it (plus it is a 4x4) for an awesome price!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No