Tom Gibbs Chevrolet
Customer Reviews of Tom Gibbs Chevrolet
Review type:
2025 Chevy Colorado Custom WT
2025 Chevy Colorado Custom WT
by LawsinW on 05/07/2025updated 05/12/2025Had the pleasure of working with Brandon as our salesman. Very kind and helpful. We feel like we got a fair deal and did not get any type of run a round. Out of all dealerships we had conversations with Tom Gibbs was the most transparent… and willing to work with us. I will be back when I make my next truck purchase again! We even made a sell of one of our vehicles and felt like even that was extremely fair. Thank YOU!!great place
by iowahoo on 02/10/2025Staff was friendly , helpful ,knowledgeable , and at no time did we feel pressured or that we got ripped off .truck trade inn and purchase
by new truck on 01/24/2025updated 01/31/2025went easy like in the pastPositive Experience
by BryanMc on 09/25/2024We highly recommend salesman Frank Friel for an enjoyable car purchase experience. His attentive, friendly no pressure approach was refreshing. Knowledgeable and considerate staff members Caleb and Kyle contributed a positive experience… related to their functions in the process. We are very pleased so far with all aspects of Tom Gibbs Chevy, Palm Coast, FLExcellent experience
by Courtney on 08/29/2024The salesman did a great helping me get the vehicle I wanted. Overall question and experience was great. I would highly recommend my salesman Yusuf again.Thank you, Courtney! We’re thrilled to hear you had an excellent experience with us at Tom Gibbs Chevrolet. We look forward to serving you again!
Repair
by ??????? on 08/22/2024Repair on fuel system. It works wonderfully. Communication was excellent Malik was great facilitatingThanks for sharing your experience! We're so glad to hear that the fuel system repair is working wonderfully, and that Malik provided excellent communication throughout the process. If you need anything else, we're here to help!
Jo Ann Mitchell
by J Mitchell on 08/05/2024updated 08/14/2024Keith took good care of me. The Chevy emblem came off the front of my new car. When the new one came in it didn’t fit. Had to have a new grill installed. Keith was there to get this done quickly.Thank you for sharing your experience, J! We're sorry to hear about the issue with your Chevy emblem, but we're glad Keith was able to take good care of you and get everything sorted quickly. Your satisfaction is important to us, and we're here to help whenever you need us. Enjoy your new car, and thank you for choosing us!
great car, got robbed in the finance office
by unhappy on 08/12/2024This is the 3rd car I've bought from Gibbs, and went back to them because I thought I'd get good customer service. My lease was up but I was over the miles. They told me they were buying my car instead of turning it back to GM but that it… would cost me some $$. I was not given details between the two, or a choice. I was horrified when I got to the finance office and found they were charging me 11%+ interest. I signed the contract and planned to find alternative financing. Later I got a letter from the bank they financed through saying they did not give me the best deal possible and THEY were lowering my interest rate more than 3%. Some [non-permissible content removed] named Michael from Gibbs called me about it and acted like it was just human error and said I'm lucky they're not making me come back in to sign another contract rate with the new interest rate on it since I live 90 miles away. I think I got screwed, and they got caught.4 New Tires Installed and wheel alignment
by cruzr28 on 03/07/2024Very pleasant experience, Was able to get my 4 new tires installed on the same day I requested them. Big Help with getting them done. I went a little too long on the old tires. Metal was showing on the tread. Tom Gibbs might have saved my… life. Old Tires were that bad. It took about 2 hours to get everything done. Friendly service, good quality products and great deals. I was very happy with my time there. The only negative thing i have to say is that they did not wash my tires after the installation. They looked old until I had to take my car to get it washed and I put on tire shine. Now they look new. Don't understand why they couldn't shine my new tires up. I spent $800 they should at least make it look like I spent $800, other than that it was a great experience.Thank you for your review! We appreciate your business and are glad to hear you had a positive experience. I do apologize about the oversight with cleaning the car/tires after installation. I am in agreement with you. Feel free to write down my cell and call/text any time you want a complimentary car wash. Again we appreciate your business. Tom Gibbs, Tom Gibbs Chevy, 386-793-3470
Great business concept. No pressure
by herb3fan on 10/02/2023Our salesman Frank Friel was fantastic, he gave us all the time in the lot and explained all the options and their benefits to us. Frank took his time not pressuring us to buy something we didn’t want or need. After the purchase we sat down… with the finance manager Bryant Beals, he too was great. Bryant took the time showing and explaining all the different plans available and what would be most beneficial to our needs. The whole Tomm Gibbs concept is great no pressure or urgency to now or lose out.Thank you so much for sharing your experience with us! We're thrilled to hear that Frank and Bryant provided you with excellent service and made your car-buying experience enjoyable and pressure-free. We truly appreciate your feedback and hope you enjoy your new vehicle. If you ever need anything in the future, please don't hesitate to reach out. Best Regards, Your Team at Tom Gibbs Chevrolet, INC
Tom Gibbs Chevrolet
by DarylSig on 03/30/2023My dealer, Anthony DeCarlo, was first to interact with me upon my arrival. I was very fortunate to have Anthony work with me on the purchase of my 2023 Equinox RS. Anthony was very knowledgeable, extremely professional and such a pleasure… to work with. Anthony worked with me every step of the way to complete my purchase to my satisfaction. Anthony is a true asset to the Tom Gibbs Chevrolet of employees.Hello DarylSig, Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Tom Gibbs Chevrolet, INC. and we hope to see you again.
Oil change
by Brad H8 on 03/28/2023Oil change was done quicklyHi Brad, We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
New Suburban
by NanaJan on 01/25/2023I was looking for a new 2023 Suburban 4WD and found at Tom Gibbs Chevrolet. The sales person Chris was fantastic and we purchased the vehicle. I would highly recommend this dealer to anyone looking for a chevrolet.Congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
2021 Silverado 1500 LTZ
by Pilotbob on 07/19/2021Found the truck I wanted at the trim level I was looking for.Overall HORRENDOUS Service!!!
by BK77123 on 07/01/2021I want to start by stating that we have purchased multiple vehicles from Tom Gibbs in the last few years, not to mention the 7yr/1 million mile extended warranty was purchased. However recently I am extremely disappointed with the service… and treatment received from the Palm Coast Tom Gibbs Dealership. Issues (just to name a few) •Truck was in a minor accident which required repair by Tom Gibbs Collision. The bed had to be removed and now the tailgate does not function properly, back up cam now glitches, fuel door will not remain closed. Tire flaps are loose and were not reattached properly. •The transmission has issues where it hits hard when coming to a stop or taking off (feels like being rear ended). The service department has shrugged this off and acted as if it’s no big deal. •There is an exhaust leak/rattle they failed to address. •Recently took vehicle in for an oil change (which is like pulling teeth to begin with, then a simple oil change takes hours). After leaving, 3 days later the washer fluid light appeared. Obviously it was not checked. The oil change sticker was also not replaced. When calling in, the service manager was not available so a message was left with the receptionist. A call was later received, but nothing was done to correct this issue. I am EXTREMELY dissatisfied with customer service and repair service received. Will also be filing a complaint with the BBB if the situation is not rectified.They Put The Deal in Dealership
by Kathryn A on 03/10/2021I found the vehicle online Sunday night and by Monday afternoon I was buying it. It was ready for me to just jump in and test drive. Honest, approachable and low key sales personnel as well as finance. Very impressive in an industry known… for its shadiness and the hard core sell. Extremely satisfied with my deal!Auto butler
by Blkvette on 04/15/2019Excellent job,with promt delivery. Well done as usualTom Gibbs review
by chevrolet on 11/23/2018updated 11/30/2018The salesmen was greatThank you so much for the kind words! We are happy that we could provide you with a positive experience at Tom Gibbs Chevrolet. Please see us again if you need further assistance, be it service or sales. Best, Tommy Gibbs, tommygibbs@tomgibbschevy.com
Great Service
by brian.eichinger on 05/27/2018Easy, everything was done quickly and correct the first time.Brian, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Tom Gibbs Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Tommy Gibbs, tommygibbs@tomgibbschevy.com
New car purchase
by Sarahm713 on 07/24/2017updated 08/08/2017I recently purchased a new vehicle from Tom Gibbs Chevrolet and had the best experience I could've asked for. From the initial browsing to signing the final paperwork, everything was exceptional!
Thank you so much for your kind words, Bryan! We're thrilled to hear that Frank, Caleb, and Kyle made your car buying experience so enjoyable. It’s wonderful to know you're pleased with everything at Tom Gibbs Chevy. We look forward to serving you again in the future!
by Jessica Corbin on 10/01/2024