Customer Reviews of AutoNation Honda Hollywood
Review type:
Great Car Buying Experience
costumer services
by Clientsatisf on 10/07/2023Profesional and nice personHi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Car service
by Prachip on 10/07/2023It was amazing. Adrian is amazing and very helpful. 10/10 experience.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Gradilex on 10/05/2023Great customer service and friendly place of business. I’ll recommend this place to friends and family.Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Hollywood and we hope to be of service again in the future.
regular service
by Walter1 on 10/03/2023happy with the service and the attention that Vicky gave me.Hello, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!
Great service
by Mich0418 on 10/03/2023Great service. Helpful employee. Pleasant experience.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
New tires purchased, installed and alignment
by Non avail on 09/28/2023Great customer service with a smile and a few laughs.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Visor change went well
by JeanneF on 09/27/2023I was very happy with the service I received on Tuesday. Matthew was the agent who took care of my case. I think there was an unnecessary step. I phoned the week before to get two visors for the Honda Civic and was told to come in. It… turns out the first meeting was to evaluate my needs and I had to return on the 26th for the installation of the sun visors. Why couldn't I have been told over the phone the price and when to return to have the work done instead of coming there for no real work? It would have been easier. However, the work, as usual, was efficiently and professionally done. It seems like I made an extra trip.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Great Service
by Keith W on 09/23/2023The service advisor, Luc Martin Durogene, was very thorough and knowledgeable regarding the work necessary to maintain my vehicle. I felt that he was honest in recommending the work necessary to keep my vehicle in good working condition.… Greatly appreciated.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Always treated like a VIP
by cavarettak on 09/18/2023I have been loyal since my first Honda which was a 2007 Element. 4 cars later I still take my Honda into Rocky for service. 2014 CRV with over 150k miles, runs like new.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
exceleent
by Karla Nic on 09/18/2023Service was timely professionalHi Karla, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Consistently excellent
by 2018 Red on 09/16/2023All good relationships require trust and I am happy we found Martin to manage our vehicles' service needs. We are confident his advice is honest, and he ensures that the mechanics do a good job so we never have to return for the same thing.… Hats off to the team.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Oil change
by My2cents on 09/09/2023I purchased a service package when I bought my car and so for the past 4 years I've been servicing my car with this dealership (I was told I could go to any autonation but I prefer to go to the honda one because I'm more confident they will… have the right parts I need). On average it takes about 2 1/2 hours. This time around there were a lot of new people working at the service desk. I noticed they were alot more friendly and seem knowledgeable.Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Recall Service
by Sylvia M on 09/08/2023I took my car in because I had received a Recall Letter about the brakes. First of all, I was very happy that the brakes system on my car was fine and secondly, my car was ready for pickup in an hour.Hi Sylvia, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Great service
by Angie_31 on 09/02/2023Went in for an oil change, service representative was very knowledgeable and kind. Waiting areas were clean. My vehicle has a small problem afterwards and the issue was resolved in a timely manner. Overall Great service !Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
Good Service
by Good Day on 09/01/2023I am happy with the quality and speed of my service visit. Luc my service advisor was very pleasant and took the time to explain everything in detail as well as what service may be needed on future visits. I will continue to ask for Luc… when scheduling my service visits.Hello, We are pleased to hear you had such a positive experience with us, As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Nice people; straightforward
by christopher on 08/31/2023Very nice folks, and the transaction was straightforward. They answered all of my questions. They seem to like to negotiate for new cars, which is fine; I just didn't realize AutoNation did that as aggressively as they do. Oh well,… that's life. I drove three hours from my home to get to this AutoNation Honda location, because I'm done with the old dealer model. I can't stand traditional dealerships or the people who work at them, and I'd be happy to pay more to avoid the car-buying experience altogether. I wish Honda offered it all online and direct (like Tesla), but AutoNation is the best compromise going if you have to go through a dealership.Hello Christopher, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Honda Service Review
by jameshonda on 08/30/2023I have received excellent service from Endy at Hollywood Honda; was attended to immediately and courteously. kept me updated and informed on progress, was satisfied with the service done on my Honda,Hello James, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Tire review
by Jose Manuel on 08/26/2023HORRIBLE experience. Tried to sell me a brand new tire when was not needed and was fixed by you a month before.Hi Jose, we appreciate you taking the time to respond. The staff at AutoNation Honda Hollywood take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-5033. We hope to hear from you.
Service visit
by Miko139 on 08/22/2023Service tech was extremely knowledgeable and his communication skills were eccellentHi, it is great to read such wonderful comments about your recent experience with us! We're happy you found our staff to be so supportive during your experience here at AutoNation Honda Hollywood. We always strive to provide personable and excellent customer service. Thank you again for the review!
Service with Carlos
by Tyeisha on 08/20/2023Very professionalHi Tyeisha, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Best pkace to service your honda
by Richard v on 08/16/2023Great customer service will come back Endy was vere helpful and contacted me every day until the van was ready,Hi Richard, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
by Roman Brooks on 04/03/2024