AutoNation Honda Hollywood
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Recent Service
Written by 04/04/2024
onI decided to try this location as opposed to the Hollywood location, mainly due to the poor service recieved in Hollywood, where I experienced staff with attitude problems, chipped the paint on a door handle and they denied it, over pressurised tyres (alarm went off within 2 mins of leaving the facility, and found all 4 tyres to be 10 PSI over the recommended 34PSI) and the excess time taken as opposed to what was origanally estimated. I arrived 15 mins before my scheduled appointment, and was greeted by service manager Mario Betancur, who was a pleasure to deal with. Everything was completed well within the 1.5 hrs he'd estimated. I'll be using this location for future service work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Piper Yost on 04/05/2024
Dealer Response
Hi, we are pleased to hear you had such a positive experience with us, John! Don't hesitate to call us if you ever need anything. Be safe on the road!
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