Customer Reviews of AutoNation Honda Miami Lakes
Review type:
2022 honda passport
Accord
by Whiteaccord on 11/25/2020The attention from the customer representative was excellent.We are pleased to hear you had such a positive experience with us!
Great Experience
by NewAccord20 on 11/12/2020Great experience!! Tony made everything easy. He was professional and helpful.Newaccord20, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
New 2020, Honda Civic Lease
by LeonardoB. on 10/19/2020New 2020, Honda Civic Lease The lease on my 2016 Honda Civic was coming to maturity, so I, therefore, made an appointment to speak with a salesperson (Antonio Rios) at AutoNation Honda, located at 5925 NW 167th St, in Hialeah. First, I… am very apprehensive about leasing or buying a new vehicle because I’ve had to deal with aggressive and impulsive salespeople in some cases. But my fears were quickly put to rest after just a short time of speaking with Tony, the salesperson who helped me at AutoNation. Tony went over all the available options in detail (new lease, purchase of the leased vehicle, new car purchase). He gave me the different options so that I could make the most intelligent decision about the matter. Afterward, with no pressure at all, he negotiated the best possible new lease deal for me. Needless to say, that I am delighted with the deal that I got on the new lease; I am thrilled with Tony, with the Finance Manager Omar Suph, and with the rest of the team members at AutoNation. I give Tony and the entire AutoNation Honda team 5 *****! Kudos guys! Well done! I give these guys my highest recommendation…Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service on my car
by Manum95 on 10/12/2020I used to hate going to Honda by myself because of previous experiences, to the point that I would rather take my car elsewhere. I was very hesitant to go get service done on my car, but then Alfred helped me out. I have never had such an… amazing experience at Honda. He was so professional, polite, and had so much patience when explaining everything to me. Alfred’s customer service skills is the reason why I will be going back to Honda for service. He really out did himself.Hi, thank you for taking the time to leave a review for us at AutoNation Honda Miami Lakes. We're happy we could meet your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
CRV Service
by bluesky on 09/14/2020This service was fine and any ratings give at this time are solely related to this visit. However, I have been taking my car to this dealer for service since purchased in 2010 and would expect that any routine service needs that are… required due to mileage, elapsed time, etc. would have been recommended to me throughout that time. It was discovered this visit that my transmission fluid had not been changed according to the recommended service intervals and I had never been advised to have it done. Other recommended services were suggested and completed within that time. This is a huge disappointment for me as I rely on the experts to at least let me know what is needed and could have resulted in a tremendous expense on my part. Not satisfied with the lack of attention to the needs of my vehicle.Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our services. Please do reach out to us so that way we can do our best to turn your experience around.
Great experience
by Helierb on 08/25/2020Fast and efficient. Andro was excelent!Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Great customer service
by Luis Campos on 08/20/2020The experience with Luis Fernando Duarte was great and thorough! Leased a Honda Civic at a great price.Hi Luis, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Express service
by Melissa on 06/09/2020Oil change and tire rotation was completed in time promised. Great customer service from Francisco.AC Compressor failure
by Arun_GR on 06/03/2020I visited Autonation Honda to service my 2018 Honda CRV to get the AC that was making noise. The technicians were good who took a look and diagnosed that the AC compressor has failed. The dealership discussed with Honda and got the AC… compressor replaced quickly at no cost to meVery kind and knowledgeable
by Thank you on 05/14/2020fast quick and easy explain what my car needed suggested on coupons for me to save . Thank you very much Austil JadusinghWe are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Sale— Finance department
by Deanna on 05/04/2020I had a great experience with Aaron the sales rep but a horrible experience with Carlos in the finance department. He lied to me multiple times regarding a “good deal” which actually added an extra 6,000$ to my total price. I had to go home… and confirm with the bank the information I was presented from Carlos which turned out to be a lie!Hi Deanna, please call our General Manager at (305) 707-0143 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Great experience
by Diana B on 10/01/2019The team at Miami Lakes AutoNation was helpful and professional. I couldn't have asked for a smoother experience. I would definitely recommend this dealership. I love my new car. Thank you!!Thanks so much for the warm recommendation of the team here at AutoNation Honda Miami Lakes. If you ever need more help, just give us a call. Safe travels!
professional service
by Arnaldo on 09/29/2019To AutoNation Honda Miami Lakes. I had the pleasure to have been serviced by multiple service advisors and manager: Albert Cruz, Sam Lamas, Jay Savery, and Neil Cambell. They have gone out of the way to resolve my issues and were able to… provide the best professional service. Once they figure out the problem with the car, they kept me up to date and provided the correct suggestions to resolve the issue with the car. You see the car was hit by Lightning and was not known until Honda Specialists got involved and after multiple part replacements, finally the car was completely fixed. That is why I owned my first Honda accord since 1986 (20 years), then Honda Odyssey 2003 (10 Years), then Honda CRV in 2013 (6 Years), and now Honda CRV 2019 (## Years). I have always suggested to my Family and friends to buy Honda since they are reliable cars. Thanks HondaThank you for taking the time to share your feedback with us We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Safe travels!
Great Experience!
by Ricardo on 09/06/2019From the day I went to test drive the Honda CR-V until the day I leased it, the experience was great with Guillermo Lemos and everybody else at AutoNation Honda. Also, the car is absolutely amazing and an excellent value. Fully equipped… with all the safety features for a good price. Every time I have the opportunity to lease a car, no matter the brand, I try to do it with AutoNation.Ricardo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help. Safe travels!
Servicio
by 2019 on 08/20/2019updated 08/26/2019Muy buen servicio y atención,el señor Alexis , Manuel Lima y Manuel Frometa son excelentes personas y vendedores, los recomendamos 100 %. Muy satisfecho con todo la atención.Leasing Honda Civic Sport
by MMorgan on 08/24/2019AutoNation was the best deal in town! The staff was friendly and professional! Leasing my Honda was easy and stress free!We appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything else. Safe travels!
Auto service
by 954 Customer on 04/29/2019Professional and communicative.Thanks so much for your feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Calificación al vendedor
by Niurkamore on 04/21/2019updated 04/26/2019Estoy muy contenta con la experiencia en autonation..le doy un reconocimiento especial a Jorge garcia... muchacho joven..muy preparado en ventas,un carácter excelente...Felicitaciones por tu nuevo vehÃculo! Nos complace escuchar que Gorge pudo brindarle una experiencia positiva en la compra de automóviles. Esperamos poder servirle de nuevo en el futuro. Los mejores deseos, AutoNation Honda Miami Lakes
Great Experience At AutoNation Miami Lakes
by Linda211 on 04/12/2019Our car buying experience was very good. The salesperson was very honest and upfront with the facts and finance agent was clear and careful to make sure we understood all the details. No surprises.Mixed Feelings
by Rod on 03/10/2019I came here about 7 times over 4 years. Depending on the employee you get, they will try to sell you unnecessary services. Once I was told that I needed a new cabin filter. I got home, pulled it out and saw all it had were chunks of foam… that I brushed off. Also they can be inaccurate with the time (once I waited 2 hours after being quoted 1 hour). Finally they used to offer discounts for good reviews on websites such as these. That hasn't happened in over a year now. But everyone is friendly and the waiting area is clean and comfortable. And when you get a good attendant, it can be really easy and nice. (Still, I recommend you go to Autonation Hollywood instead.)2019 Honda Pilot Touring
by Ana Figueroa on 02/20/2019updated 02/27/2019Marlon, Mendez and Cedeno made a very bright day to my not so happy day. They worked with me on a fast and professional way. I've never been to this dealer before, but from now on (after being a customer for Rick Case Honda in Weston for… 13 years) I will be a loyal customer to Auto Nation Miami Lakes. These words are not enough to express how I feel right now. Thank you, thank you , thank you.We appreciate your response, Ana! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Niki Abney on 07/12/2024