Customer Reviews of AutoNation Honda Miami Lakes
Review type:
2022 honda passport
by Alanjack on 07/10/2024
Excellent service, the team accomplished all my requests and fullfill all my questions about the car.
321 reviews
Sort by:
Sales experience
by Kimmie72 on 06/17/2016updated 06/24/2016Eddy Gomez is one of the most professional sales person I have ever met. I told him what I was looking for, the price range of the vehicle, and what my monthly payment limits were. He had every thing ready for me when I arrived and all I… had to do is sign my documents. He had me out of there in less than 90 minutes. It is always a pleasure dealing with him and I would recommend anyone that is going to purchase a vehicle to see him. THE BESTWe are happy you had such a positive experience with us, Kimmie! Don't hesitate to call us if you ever need anything. Be safe on the road.
awesome expirence
by joseagm on 06/21/2016Mr. Mario Betancur went above and beyond to get me the best deal.We appreciate your response, Jose! If you need more help, our team is available to talk -- safe travels!
New car purchase
by Mariluly1 on 06/02/2016Great experience. We purchased one new car and leased a Honda Accord. Everything went well and I was pleased with all personnel at the dealerWonderful and Easy buying experiende
by ChristieF on 06/02/2016Auto Nation Miami Lakes has never disappointed and Mara is the best! I recently got the CR-V from there and I love it! This is my 3rd car from Auto Nation Miami Lakes, not including family members who also continue to get their cars from… here.Great service
by ZsaZsa52 on 04/26/2016I was very pleased with the help i got from everyone,a special thanks to Jairo M for making my experience a pleasant one!Mala experiencia con Uds
by raulnet23 on 04/05/2016updated 04/19/2016Muy mala experiencia comprar un auto cero millas y que no funcione el aire acondicionado. LLamar al manager de la tienda, y q te diga que "tiene la opcion de abrir la venta cuando no funciona el aire" eso es el colmoExcellent experience leasing new 2016 Civic EX-L
by ikevinc on 04/14/2016I leased my new 2016 Honda Civic here, and it was a great experience. My salesperson Juan Consuegra was enjoyable to work with. All my emails were responded to quickly, and I was able to schedule a good test drive where I could try the car… in city, highway, and in traffic. He allowed me plenty of time to decide on the color and trim I wanted. He even let me test the iPhone-CarPlay feature with my own phone before signing anything. We were able to negotiate the deal I was looking for. He delivered exactly what he said he would, no tricks or scams. Also the finance person I worked with, Gema Urbina, was a pleasure to meet with. She didn't try to pressure me into taking any coverages or protections I didn't want, and the transaction was very smooth. Thank you all!Honda Accord EX-L V6
by arnoldom on 04/10/2016Rolando Cespedes was very helpful since the beginning of the process, gave me a fair OTD since our first contact via email and honored it until the day we came to purchase our 2016 Accord. He was very nice and respectful.Most definitely… will come back with our next car needs. Thanks, Arnoldo MarinSo far, so good
by Marcos75 on 04/09/2016I have had bad experiences with the past two dealers that I have leased cars from, so I approached this dealership with wariness. Overall it was a good experience, with a few quirks, however: I would have wished that the salesman had known… more about the vehicle's features and prices without having to consult the company's website: you have to know the product you're selling inside out. It took too long for them to make a decision on whether they would purchase my old car. The business manager was knowledgeable and was honest about the dealing. The vending machines were out of order; maybe it's a minor detail, but when you're waiting close to 5 hours somewhere, it matters. Apart from this, so far so good.Honda Odyssey EX 2016
by Shamim777 on 04/07/2016I had the best experience at Honda AutoNation, I was attended by Hammad on a weekend. I was interested in leasing a Honda Odyssey, he facilitated a good lease option without much hassle, and he went beyond his job to help me in all I… needed. If you ever need a good honest car salesman look for Hammad, you will leave the dealer very happy! I can't thank him enough with all the help he gave me, since my case was unique, and demanding. He was very patient with me. May God bless him.Great car buying experience
by Btenor1 on 04/01/2016From purchase to finance to final drive out the door no one beats these guys. Great, smooth and pleasant car buying experience. No hassles. my kind of dealer.Great services
by Juanduque on 03/29/2016All was very good, I recommend this dealer, large inventory of cars, color and trims.Honda Civic 2016
by duqueus on 03/18/2016It was a wonderful experience! The selling process was fast, and the seller and office staff were very professional. I will definitely purchase another car with AutoNation. Let us give 5 ****** to Juan Alegre and Jose Gomez for their… outstanding customer services.Ask for Rolando Cespedes!
by nthu101 on 03/03/2016Rolando Cespedes: This man was the absolute best salesman during my experience in financing a car with this dealership. He had a great attitude and was extremely polite. I never felt pressured or pestered during negotiations with him. He… went above and beyond in terms of doing everything he could to get the deal done. The man has a kind heart and a great view on life. I recommend him 100% to anyone who goes into that dealership looking for a car!Great services in providing vehicle requested with features wanted.
by avazquez on 02/08/2016Sales person was courteous and helpful in getting the vehicle I wanted within my budget.Best car purchasing experience!
by mharris5470 on 02/03/2016I have been purchasing cars for over 20 years, yet my most recent vehicle purchase was different. My sale person took the time to tell and show me EVERYTHING he knew about the cars I test drove (and he knows a lot:). He was patient and… kind (I did not feel rushed or pressured at all). When I returned to the dealership, the sales manager, was accessible and made me feel like a valued customer by going out of his way to make sure all of my purchasing needs were met. A big THANK you to the AutoNation Honda, Miami Lakes' Team, I'm luv'n new Sedan!-)Awesome experience
by Accordchick27 on 12/03/2015updated 12/18/2015I had an excellent experience going into autonation Honda. I wasn't even planning on getting a vehicle but they made me an offer I couldn't refuse. Friendly staff and no bs. I got the car I wanted.Honest dealership
by bgelman3767 on 12/13/2015Purchased a 2013 CPO Honda Accord from Armando Gonzalez 2 weeks ago. I had researched the vehicle and drove it one evening. We were close to a deal but couldn't quite agree - the negotiations were polite and cordial. A sales manager called… me and by me offering just a tiny bit more ($125), we had a deal. This experience was VERY different and much more pleasant than what I experienced at 2 other Honda dealerships (especially Brickell Honda, which you should avoid at all costs). I recommend Autonation Honda if you're in the market for a new or used Honda. Ask for Armando - very nice gentleman.Awsome group of guys
by Gonzalez56472 on 09/04/2015Great service, the sales man fought to the end to get my price just right.2015 Honda CR-V
by budapest1723 on 07/27/2015updated 08/05/2015Our car purchasing experience was time consuming, but NOT the fault of the salesman, Patrick. My wife could not decide which of the new CR-V's she was in love with. I could see Patrick was having fun showing us all of the possibilities.… His title of not being a salesman, but a car locator was so true. His patience was on display at all times. My wife test drove five models with different colors and styles. The second day Patrick came up with another model and color that was perfect (in my wife's eyes). The financing, we thought, was going to be easy because we have so many discounts (AARP, AAA, Costco, Edmunds, etc.). In reality all we needed was to ask and the discount was available. Patrick came in on the third day (his day off) to explain all of the bells and whistles of our new car. We had fun. There was much laughter. Finally we ended up leasing instead of purchasing (with the advice of Carlos) and drove off the lot by only paying $1,000 up front!! Regards, John and Suzana Burrymy car
by Belkys5477 on 06/19/2015updated 06/26/2015I bought a Honda Cr-v in autonation honda in Miami Lakes. The sales associate Osciel Tamayo was very nice and he helped me to select my car. I hope when I'll going to buy another car do it in the same place with the same sales associate.… Thank you
Videos
About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Niki Abney on 07/12/2024