Braman Honda of Palm Beach
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Customer Reviews of Braman Honda of Palm Beach
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809 reviews
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S2000
by Shadowman on 12/01/2019I brought in my Honda S2000 for an oil leak repair. After diagnosing the issue it turned out there were three different leaks (also a fourth noted which I will have to bring the car back for as they do not have the seals). In addition to… the oil leak they replaced a rear tire which I noticed was flat when I drove it in. I also opted for the replacement of the serpentine belt as the car has 100k miles and is fourteen years old. The one item that was not repaired was the master cylinder which I felt was too expensive to have done on the spot without taking it for a second opinion on both the necessity of the repair and the cost. The car was in the shop for a week which was a little longer than expected but given the Thanksgiving holiday wasn't a big problem. The staff was friendly and my Service Rep was friendly and helpful and I'd recommend him from a service standpoint. The bottom line is I brought my 2005 Honda S2000 thinking that the parts would be in stock but they had to be ordered. That was disappointing by my service rep had some alternative ideas which was appreciated.Awesome experience
by Juan on 11/24/2019our salesman Giovanny Hernandez did an excellent job in showing us all the vehicles we wanted to see, not rushing us out to make us decide quickly and get his sale, very polite and knowledgeable of the inventory. We drove home in our new… 2019 CRV with the payment we were looking for the same day.Manuel Moncada 5 Stars Service
by FernandodeAguero on 11/22/2019My experience on the dealership was beyond my expectations,Manuel Moncada my sales rep. did my deal possible, on my rate and possibilities.I am really satisfied and highly recomend Braman Honda and Manuel Moncada as a sales representative,… this one it wasn't my first car but i am sure is not going to be the last."HONDA 5 STARS"Excellent Service
by Jennifer on 11/19/2019Great service quick and easy process. 😊Honda CRV
by 1234 on 11/16/2019Sue was very professional and attitude was greatOil change
by Oilchange on 11/16/2019I had an appointment. I did arrive 30 minutes later, nobody made a big deal, the car was taken for service right away. Absolutely everyone I met in the dealership was nice and friendly, the service was done in timely manner. I was… advised about future service that I should do to my car without being pushy.Confident
by josefina and Angel Vazquez on 11/11/2019We are a Honda Family with 4 honda Vehicles at the house From 2008 to 2018 Every time we schedule service we know our cars are in good hands. Gilbert Gil is a plus as a service advisor from the start to end of our service appoinment and… your mechanics are great.Super happy we came to Bramman.Service
by Eve on 11/12/2019Friendly service, They service’s my car very quickly.Valerie Crystal provided an excellent customer experience!
by konopabr on 11/11/2019Fitting us in on a busy weekend day, I called in the morning the day of. I usually will do whatever I can to avoid bringing our cars into dealerships because of the delays, waits, and time lost from the commitment. Valerie served up an… entirely opposite experience than what I was dreading. She squeezed us in, personally met us for the intake of our vehicle, in 5 minutes I was out the door after dropping off our vehicle for a service with a promotion discount. A couple hours later, it was done! Plenty of time left to pick up our car before we needed it for the next day. She checked off all our boxes with a smile on her face, and we couldn't have been more satisfied with the service. Thanks Braman!Used car purchase
by 34953 on 11/11/2019I purchased a used car at Braman Honda. This dealership advertises up front pricing without any hidden fees. 100% transparency during the entire process. Both, Manager Martin & Om Prakash were a pleasure to do business with. Truly… exceptional customer service at Braman Honda.Great service
by MrMarcus on 11/09/2019Service writer was Yuri he was a very kind welcoming person when he introduced himself. He was informative and punctual with the services that were going to take place, and prompt to inform me that my vehicle was ready. I will definitely be… coming back, you have started a returning customer.????
by Steve on 11/08/2019Work wa completed on time. 2 Unexpected items came up and drove up the price significantlyAlways great!
by Kim on 11/07/2019Had Honda CRV serviced last night for oil change & tire rotation. The wait was less than the estimated time and everything went really smoothly. Everyone involved was pleasant and helpful. Great job as always Honda exactly why we keep… coming back!!Quick service
by Diego on 11/07/2019I’m happy with the time I was in and out. However, I wish I was quoted labor cost along with cost of filters purchased. $100 invoice turned into $200. Also service tech who changed cabin filter didn’t put back glove compartment correctly. I… had to finish attaching the arm that allows it to close.Regular maintenance and pending repairs
by Edmunds on 11/04/2019Excellent customer service, on time, Fredy all the time very attentive to the car repair processExcellent service
by Madel on 11/01/2019The service was great and quick. Service Adviser Susan Rutledge was reliable, attentive and went beyond my expectations. Really committed and excellent customer service. Thank you!!Honda CRV
by Auerbach on 10/26/2019updated 11/01/2019Manual Moncada was very helpful and patient. He was able to get us the leased car that we wanted. This is our second car that we leased with Braman Honda and will continue to do so. I would also like to thank the General Manager, Carlos… Gonzalez for his assistance.HappyHonda
by HappyHonda on 10/25/2019updated 11/01/2019Great experience! Jackie was the BEST!!!! The rental car guy was above and beyond. I parked the rental return in an uncovered area and it was pouring rain and the Hertz rental agent was kind enough to check in my rental without complaint… in the rain! All was appreciated!!!!Bait and Switch price
by Bait and switch Price add ons on 10/31/2019I usually don’t write negative reviews but I read reviews and would like to know the truth . I am buying a car for my elderly mother and believe if she would not have been with me she could have fallen into the trap . I spoke to Gonzalo… very nice pleasant we spoke about a car and I asked if that was the bottom line the price I saw on line and he offered me 200 less I asked him for an out the door price ,spoke to him again and he confirmed he could not do better than 200 less out the door price was set . I called one more time since I was driving with my mother an hour away spoke to used car manager Martin Suarez he confirmed that I could not get any lower price since the price was already aggressive . Ok I make my decision and drive an hour to Palm beach .Long story short they added close to $1000 dollars to price saying the car has leather so we charge you extra plus pint stripes ?What a sad game to play not honest at all .I went to dealer due to good reviews but was sadly disappointed to be pulled into such a dishonest game .Reviews are not accurate they add on things just to make up for price online . Buyers beware .. I was ready to buy will take my business elsewhere.Absolutely Amazing
by Alyna on 10/29/2019I’ve been coming to them for the last 2 years and they have treated me with nothing but the upmost amazing service and kind staff! My favorite person at the company is Valorie, she’s knows her stuff and highly informs me on things I have… questions about or is curious about, she’s never steered me wrong! I love Brahman Honda!
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