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Customer Reviews of Braman Honda of Palm Beach

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809 reviews
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  • Great Service

    5 out of 5 starsby Joe_Campbell on 10/28/2019

    Great service on car once parts came in but it took 5 months to get parts for a safety recall notice that could have caused me to have an accident.
  • car repair -- special part

    5 out of 5 starsby 1244 on 10/28/2019

    Susan helped me with locating a part for my car, arranging a quick appointment, and attending to my concerns as I waited in the spacious, clean, waiting area with tables and chairs where I had a quick lunch and did some work. Everything was done perfectly.
  • Customer service at it's best.

    5 out of 5 starsby shockleysprings on 10/25/2019

    Flew in sight unseen, generally as represented and made the return 600 mile drive without issues.
  • very good service

    5 out of 5 starsby Gillian on 10/24/2019

    The customer service seems very good after a few times of servicing my car. The advisor I had provided me with a $20 coupon as well and was welcoming. I wish the overall expense was a bit less but I feel comfortable that my car was serviced properly and if there were any issues I could bring it back without hassle. I would recommend this dealership.
  • Superb job

    5 out of 5 starsby Raquel1 on 10/23/2019

    Very accommodating, thoughtful, gave us a rental car due to length of time, called in between to update us. AWESOME job Valerie!
  • A pleasant surprise

    5 out of 5 starsby LisaS on 10/16/2019
    updated 10/24/2019

    I have always purchased my Hondas (multiple) from smaller dealerships. I wasn’t interested in a big dealership. This all changed Saturday when we rather quickly decided we needed a new car rather than fix an older one. I found Hector and we bought a new car. The process was so much better than I anticipated.
  • Service Experience at Braman Honda

    5 out of 5 starsby ScottLicht on 10/16/2019
    updated 10/24/2019

    Usually taking a vehicle in to be serviced can be arduous, aggravating and expensive, especially at a dealer. But that is not the case with Braman Honda. Appointment set up was quick and easy, and from the moment you drive you up, you are greeted by kind and knowledgeable staff and accommodated quickly and efficiently. Wait time is not excessive even when they are busy, and costs were reasonable and when I had an issue, the manager listened to me and provided me with an ample discount to offset the troubles. Thanks Braman Honda for making what is normally not a good experience, a very pleasant and stressless one!
  • Mall Drop Off Great!

    5 out of 5 starsby JamesR on 10/20/2019

    The drop off at the mall was at least as fast if not faster than dropping it at the dealer. It also saved me about 1/2 the distance to drive with my home being out in Loxahatchee Groves.
  • Servicing

    5 out of 5 starsby Viviene on 10/20/2019

    I am completely satisfied with the quality of service I receive here. Very friendly and professional staff members. A very comfortable environment also. Thank you all, continue to excel at good customer service. John, was my sales person , a very professional staff member.
  • Susan Rutledge is the best

    5 out of 5 starsby BobH on 10/18/2019

    Service Advisor Sue is a wonderful person who cares about getting things done right. Jose Ortega Service Manager also is an excellent source of knowledge and takes the time to make sure we are satisfied.
  • Service advisor

    5 out of 5 starsby Susan on 10/10/2019

    Susan provided world class service. She answered all my questions, called when my car was ready, even stayed with me while I paid. Great service!!
  • Oil Change and 10 point inspection

    5 out of 5 starsby Insight on 10/09/2019

    Quick and easy with an appointment - taken on time and nice place to wait.
  • Great service

    5 out of 5 starsby Jeanne on 10/01/2019
    updated 10/09/2019

    John is very helpful and informative with every visit. Thank you.
  • Services

    4 out of 5 starsby Chloe72_ on 10/06/2019

    Great service and Bill Kendi was helpful
  • Great service and employees

    5 out of 5 starsby Culton on 10/03/2019

    Probably the easiest car buying experience I’ve ever had. Gonzalo, my salesman, was extremely friendly and knowledgeable. They gave me a great deal. The managers were extremely friendly and financing was quick and easy. I would highly recommend them. I am completely satisfied with my purchasing experience.
  • Windshield replacement

    5 out of 5 starsby Mmmmmmmmmm on 10/02/2019

    Great job. Service advisor Sue Rutledge always ensures everything is taken care of quickly efficiently and correctly. As always. I’ll be back
  • Joey Santana, Rudy and Haz... Amazing!

    5 out of 5 starsby Samantha on 10/02/2019

    Joey was so helpful and friendly I felt ZERO pressure to get a car and he spoke to me like a friend and actually LISTENED! A salesman who listens! He was super informative and didn’t rush me for anything! Haz was honest and worked so hard to get me to my comfortable point and honest about expectations and reality but in a friendly way without being aggressive or demeaning! Rudy is the sweetest and so informative and patient and down right lovable, he answered all the questions and worked with me in finances I didn’t feel hustled or anything You’re lucky to have these 3 gentlemen in your company!!!
  • service

    5 out of 5 starsby b on 09/22/2019
    updated 09/30/2019

    Had an appointment and they took me on time and did the job.
  • Amazing experience

    5 out of 5 starsby Marchelle on 09/29/2019

    I leased a new vehicle from Braman Honda, it was a great experience because my sales man Edwardo Calderon was extraordinary, best ever. He was so patient with me, took great care of me, even though he had other customers and other things he was dealing with I still felt like I was he’s only customer. I had an errand to go run but I was short on time, I gave him the address and he took care of it for me while I dealt with my paperwork. He made sure that I was happy along with Omar the finance manager.
  • Why I Love Braman

    5 out of 5 starsby Fran57 on 09/28/2019

    I have been going to Braman Honda for over 10 years now, and they always meet my needs and high expectations. Yuri was my car attendant yesterday and he works hard to meet Bramans high standards. He patiently answered all of my questions and concerns. Once again the Braman team has excellent employees.
  • battery change

    5 out of 5 starsby sunil on 09/28/2019

    good and honest service

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