Conley Buick GMC
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Customer Reviews of Conley Buick GMC
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41 service reviews
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Unscheduled Service
by Baggerman on 02/27/2025updated 03/06/2025Dropped by due to 2 weeks of drips since oil change. Got me right in. Found the cause and showed me. Replaced my new faulty oil filter and i was out the door in 90 minutes or less during the lunch hour!Bumper Replacement
by xxxxxxx on 09/12/2024Dealer took my money for parts needing per-ordering, but then never followed up with me to get those parts installedExcellent service
by Ucfmom3 on 09/08/2024Dealing with Conley Buick to service and repair my vehicle is always a great experience. They show care and concern for both me and my vehicle. They are a trustworthy business.Thank you for the incredible review!
Car is still with you-2 weeks +
by wmwhaley on 08/19/2024updated 08/26/2024I have always respected Conley / Buick and their service. I’m a local, and I do best to support businesses with such a reputation and community presence. My auto is 3 months old to me but a 2019 Regal X Tour with 60000 miles. Hurricane… Debbie set off sensors and check engine light. 4-6 days later I picked up auto paid $1900 but broke down 100 yards from Conley. 11 days later I never received a call back and can not reach a technician, the nice ladies on phone seem to try but it is all a vicious loop and now message left get responses. A week ago, I show up to find my engine out of vehicle. Apparently a valve broke, mechanic orders were made to fix. This time it appears to be under warranty issue. I have called over last 7 days and still have no idea when repair will be finished. Car is now 9 days with Conley and not a single return call, message or text have been sent to me. All I have received is this evaluation request. Please stop sending until my car is repaired and picked up. The inconvenience has been substantial and difficult. Sincerely, W. M. WhaleyFirst time service experience at Conley GMC
by Wild Dogs on 07/10/2024It took four calls to the dealership to schedule the appointment. Service was for a oil change and tire rotation. Scheduled appointment took three and half hours. Once my vehicle was returned to me there was no sticker in the upper left… corner of the windshield indicating the next oil change miles or months. Oil life indicator on the dash was not reset, no multipoint inspection was attached to the receipt. I'm not even sure I can trust any of the services were performed including the air fuel induction service that the advisor talked me to have performed.Sharon Kinsman
by Sharon1 on 04/18/2024Great experience taking my 2010 Impala for 2 recalls and a part for the air bag on/off light for US to be imported work done. Frank Melgar and his colleagues did a wonderful job keeping in touch, getting the job done, and in a timely… fashion.work on 2017 silverado high country
by centerbead on 03/18/2024excellent service at this dealer. was stranded in Bradenton Florida with broken down vehicle. I explained I could only be in Florida for 5 days for my fathers funeral. They cleared a spot on schedule to fix immediately. they were able to… get parts and fix problem within 2 days. been to many dealers before. THIS IS BEST SERVICE I HAVE EVER RECEIVED.Oil change
by GBrown11 on 11/11/2023Done quickly at a fair price without trying to add unneeded servicesWarranty rip off
by Chuckb27 on 09/16/2023Pay thousands for a bumper to bumper warranty and they say loose bolts aren't covered?? They are between the bumpers are they not?Loose Bolts ARE covered under the bumper to bumper warranty... There has to be more to this story
Well they told me they would not cover it and BTW your Finance guy Josh told me he would take care of it and that still has NOT been done as promised, I hope you will look into it because your dealership seems to be selling BS warranties. Please call me to discuss, [contact info removed]
Outstanding service
by Barlow59 on 08/27/2023My Buick had a noise coming from somewhere. Nick took great care of me---all fixed, and no noise.Jeremy is awesome!
by Christine on 06/04/2023Jeremy has excellent customer service skills and knowledge. What the technician servicing my vehicle did not know, Jeremy was able to help and make sure my vehicle was perfect when I left.Poor service
by Glover’s on 05/31/2023Where to start! Long story short. Nothing but problems. Broken promises. and complete denial . Not to mention, What's the purpose of buying extended warranties for ? Complete JOKE. I will never will buy from the dealership. Service dept is… a poor excuse !! This is being nice. We purchased a 2021 GMC Yukon Denali, Finally after the (chip issue ) We started off right away with Electrical issues. Turn signal makes a buzzing noise. TV Monitor Screens in the back, have always have electrical issues. They come on automatically you have to keep shutting them off manually. We were told due to a crack (which happened sometime after that they wont cover it. No problem , but why would the other screen still do the same thing ? And its not cracked? After being a loyal GMC owner, and this is not the first vehicle we have owned. You think the owner of the GMC would contact us and ask what can we do to help? NO, You think loosing thousands of dollars being a loyal customer means something, it DOESN'T . Especially here. I say we need a new guy in town to open up and treat people right!. I believe this is the only dealership in the area (Bradenton) So, we had an appointment today, May 30, 2023 to come in and replace both screens, Husband , gets there and they dont know why we are there. My husband is so stressed out!. Ends up getting into it with the Service Dept . We said " If we replace one screen" And it doesn't fix the problem, what do we do ? .They dont have an answer. To us its their way OUT. Conley waits until we get there to tell us oh we can fix one screen, They should have tried to figure out why the electrical problems keep happening. But nothing simpler then pushing people out the door. And to act ignorant as to what our scheduled appointment was for. $1400 vs $80,000 is not a smart business decision. Reading other complaints and same issues , sounds like I'll cancel my warranty, get my money back and carry on. Good Reddens.Service
by Courtney on 05/16/2023The service was outstanding and they completed the oil change fast! I always have wonderful service and they treat you like family! I will definitely recommend them to friends and family!Oil change
by Sabuda74 on 03/23/2023Always excellent customer service performed in a timely manner courteous professional staffWe're pleased to know we have been able to exceed your expectations and really help you out!
Good Sat service visit
by gcskyway on 02/27/2023Went in because washer fluid not working. Service assistant verified inoperable and that it was full Mechanical tech diagnosed motor was working. Part was ordered and expected in 2-3 days. The whole visit was less than 90 mins very… satisfied.It is great to hear everything was done quickly and to your satisfaction!
Conley Buick/GMC
by John Dins on 02/21/2023Got me in and out as promised.Smooth Oil Change at Conley Buick - Bradenton, FL
by gsckyway on 02/02/2023The check in process was smooth and efficient. My advisor Alex did a good job. I was notified that filters needed to be replaced which I approved. My washing fluid wasn't running when I dropped of the car and I asked it to be looked at.… Alex ensured that the windshield washers were tested after being filled. He even demonstrated to me personally at pickup that it was fully functional. I appreciated the extra effort to ensure I was fully satisfied.Poor service
by Tammy K. on 10/13/2022Poor service and communication, I keep getting surveys about my service which was never have appt, Been waiting for over 3 months to get my Yukon fixed one problem after another. Say the fix one thing, will return call until next part is… in and Still nothing, pick up SUV and had to return next day as the item they fixed is even worse. No communication from them unless you call.Love Conley Buick and my new LaCrosse
by TomiDawn on 03/23/2018Everyone that we dealt with at Conley Buick was wonderful.GMC Sierra 1500
by LawnMowerMan2 on 02/02/2018Hello, you performed the routine maintenance on my vehicle that I purchased from your dealership. You went a step beyond and you guys actually washed my vehicle. What A Nice Surprise in this day and age. A Customer For Life Tom P. of… Sarasota, FL..
About our dealership
Thank you for the great review!
by Kyle Levins on 05/01/2025