Executive Nissan
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Customer Reviews of Executive Nissan
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They don't care about you or your time
by ottoman42 on 07/30/2018I wasted 2 whole days trying to buy a used car from this dealership. They clearly do not value anyone's time but their own. We go there on Sunday when they are open we say we want to walk away with the car today. They say oh it's not… detailed come back tomorrow and its yours. We wait all day today and only when we say we are coming for the car right now do they tell us "oh its not ready and it wont be ready today. Come back tomorrow." This is when its clear to me that they do not value mine or my wife's time. We have work, we cannot just sit around and wait on the whim of this dealership. When I inform our sells person of that of that he says "okay well if you come at 7pm we can see you at 8pm and eventually get the car to you." If I didn't have to start over from ground zero with another dealership I should've walked away by now.. Don't be like me and get stuck in a time wasting vortex avoid this dealership completely. They don't care about you or your timepurchased Jeep Wrangler
by jeepwranglersport on 06/25/2018Very satisfied customer. Mike Jones was exceptional in coordinating the process in a timely manner. The Jeep is awesome. Thankyou Jeep executive staff. MarkWeâre delighted to hear that you had a great experience with Mike, and we hope you enjoy your Jeep!
Executive Nissan in North Haven CT
by LauraBurich on 04/30/2018I received one of those letters you get telling you that the dealership wants your car and they will give you over KBB for the trade. I decided to check it out. I still really loved my Rogue and if it was a scam I would happily walk away.… However, I was pleasantly surprised. I was give almost double what my Rogue was worth as a trade for a new 3018.5 Rogue Sport SV. The salesperson Mike Jones was awesome. He was not pushy, very friendly and outgoing. I told him what my "must haves" were and he went out and found me the exact care I wanted. I told him what I was able to afford monthly and he made sure we stayed within that limit. Mike was well informed about the product and answered all of my questions - he even did the sync of my cell phone to the car so I didn't have to. The financial person Chris Arena was fantastic. He explained everything to me. Never pushed anything on me and I was in and out of his office in about 20 minutes, keys in hand. He shopped the best interest rate for my loan explained the warranty process and other details so that I would understand. I have had my prior vehicle serviced and repaired at their facility and that too was a great experience. By the way their service department is excellent as well and very reasonably priced. Over all Executive Jeep Nissan was a great experience for me.Thank you for the great review! We are so happy Mike and Chris were able to make your experience easy and hassle-free. We look forward to working with you again in the future!
Excellent sales consultant
by LoriBoughton on 04/28/2018Phil Simone was our sales consultant at Executive Nissan today. Phil was personable and fair-minded. He was very detailed and thorough in showing us how to operate the car's features, such as Google Car play. He made the entire process… painless and stress free. We will be returning to Executive Nissan in the future and will always ask for Phil.Thank you for the excellent 5-star review, Lori! Phil will appreciate your kind words and recommendation. Please come back to see us again soon!
Sales Manager
by Illuminati on 03/11/2018Very rude Sales Manager. No customer service skill at all. I am leaving Nissan brand after 12 years ( 4 leases ). I was planning to get another car and I was helped by this individual Dominic Jimerson. Very rude, unpolished sales manager.… Acted like 1970s second hand car salesman. He became furious when he saw another car dealership ad on my mobile phone. He made multiple derogatory racial comments about Indians. Stay away from this place. If you have similar experience please talk to BBB and Nissan Motor Corp Customer affairs. I am adding few URLs below. 1. https://www.executivenissan.com/dealership/staff.htm# 2. https://www.bbb.org/nashville/business-reviews/auto-manufacturers/nissan-north-america-in-franklin-tn-37020009/reviews-and-complaints 3. Nissan Consumer Affairs 1-800 647-7261 (Option 7)Thank you for taking the time to leave a review. I am very sorry to read about your experience. I can assure you this is not the standard we set here, as we strive to treat every customer with the utmost respect. Please contact me at your earliest convenience at (203) 672-6006 so we can properly address any complaints you may have. Again, I apologize and hope to hear from you soon. Sincerely, Rob LaTorraca Jr., General Sales Manager
GREAT SERVICE !!
by Mary on 01/01/2018updated 01/12/2018Nothing but the best with executive ! Stephanie and her finance team got me into just what I needed after over a year of denials from other dealerships. They gave me excellent service and went above and beyond for me !! Thank you executive… for making my dreams come true !Thanks for the stellar review, Mary. We are glad to hear Stephanie was a big a help to you. We hope to work with you again in the future!
Car Purchase Review
by Jill on 11/07/2017I wasn't originally supposed to meet with my sales rep John Bogdan, but I'm certainly glad I did. I came to Nissan very nervous with exceptional circumstances and little to no money down. I didn't know what to expect but John was kind… enough to walk me through every detail and make me feel at ease. John and the team at Nissan worked hard to get me into a car I have always wanted. Thank you Nissan!My Experience With Nissan, North Haven, CT
by FAB on 09/01/2017Melissa Hanscome was my Sales Consultant. She was knowledgeable, very patient and fun. I hope she will be available when I buy my next car. This was the fourth car I have purchased from Nissan in North Haven. I have found North Haven… Nissan to always be immaculate, service people polite and it is a pleasure to do business with them. Frances Bristol September 1, 2017Best Nissan dealership I've ever dealt with
by Krystia on 04/24/2017updated 05/05/2017Dominic and Craig were incredibly helpful in helping me to find my new Nissan Rogue. They really worked with me on price and I left feeling like I got the best bang for my buck. I would recommend Executive Nissan to everyone!Great sales experience !
by EasyRider on 11/27/2016My wife and I were going to buy a car from another dealer, but luckily for us, we checked online and found that Executive Jeep in North Haven had the best dealer discounts, as well as a greater number of models that we could choose from.… Both Dave Jones and Stephanie Ney made the selection and decision process so easy and stress free. And Pablo was a pleasure to deal with on our financing. Executive Jeep provided an all-around professional, efficient and friendly car buying experience!Best car dealer
by slabozzo on 08/02/2016updated 08/16/2016Let me just say I went to many car dealers in CT and Executive Jeep was the one I felt most comfortable with. Our salesman Joe was professional, friendly and worked with us through the whole process and never made us feel pressured to… purchase on the spot. Pedro in finance was amazing and patient through everything and made everything very simple. The inventory was plentiful and the cars were clean and in great showing condition. Every process of our transaction was smooth and we felt reassured with the pre-owned certification Jeep gave us. Over all an excellent company, I would recommend this dealer to family and friends.Professional and pleasant!
by Jeephappy326 on 03/24/2015Frank got us in to the Jeep we wanted, and we could not be happier! He's attentive and friendly and knows his stuff! I highly recommend asking for Frank when you decide to go car shopping!Returning Customer
by BLAKE196 on 12/14/2014I purchased a used Nissan Altima several years ago at Executive Nissan and had a great experience and loved the vehicle. The service department and staff were always a pleasure to deal with. I purchased another Altima elsewhere last year,… but have had it serviced at Executive due to their spot on customer service. Recently I came in to see a new Nissan Juke that was advertised on their web site. I dealt with Rich D'Andrea and also Rafael Zablan. They tried their best but I did not make a deal on that day. Several days later, after doing some research, I came to the conclusion that Rich was offering me a good deal. I contacted Rich and we discussed my offer. We then made a deal but the Juke I had wanted was sold due to the low price and my procrastination. Rich, being a great salesman, told me he would find me the exact Juke at our discussed deal. True to his word he shortly found me the identical vehicle. I then dealt with Jesse Brissette, in finance, and found him to be very personable and easy to work with. Overall this was a very pleasurable car buying experience. The staff that I dealt with, especially Rich and Jesse, were very knowledgeable and made me feel very comfortable. I am planning on purchasing another Nissan in 2015 and will certainly be coming back to see Rich and do that at Executive Nissan.best service i ever had
by matthew48 on 11/04/2014The buying experience at Executive Jeep Nissan was, dare I say it, pleasurable. I never thought I would say that about a car purchase. Ralph Pomeroy , my salesman was great. Patient, informative and made me feel comfortable during the whole… process. And on top of that, I think I got a great deal. They throw in free oil changes and car washes for the life of the car, and it doesn't get sweeter than that. I have nothing but good things to say about this dealership. I have never had to take a car back to have a service redone. Express service, and free car washes - great! Competence, courtesy and respect seem to be this dealership's watch wordsGreat experience
by Bradley387 on 06/25/2014I just bought a Rogue from executive nissan, and I had a very pleasant experience. Brian helped me with the car, and he was very knowledgeable and not pushy. Everyone else there was very nice as well. I would definitely recommend purchasing… a car there.great service
by kglendon on 03/29/2013updated 07/31/2025Frank was awesome and got me the jeep I wanted at an excellent priceRecommended dealership
by NYG16 on 03/05/2013updated 07/31/2025We recently purchased a 2013 Altima SL, and had a very good sales/purchase experience, and good pricing compared to other dealers and on-line pricing guidelines. We've purchased other Nissan vehicles from Executive over the years, and the… dealership has been consistently good with respect to sales, pricing and follow-up service while we owned the Nissan vehicles. We've purchased a Maxima, 2-Altima's and a Sentra from Executive over the years. Recommended for sales and service.Great Experience at Executive Nissan
by vjreviewer on 05/28/2013updated 07/31/2025After a very long winter of dealing with multiple car accidents and used car dealers with less than acceptable customer service skills, I entered Executive Nissan with my guard up and no expectations for a positive experience. Wow was I… surprised! My salesman Danny was friendly, knowledgable and put me at ease. He gave me all the information I needed to make an unpressured decision. I had been looking online for awhile and Executive Nissan's prices were fair and competitive. He worked within my budget and got me in the car I liked for the price I needed. I would highly recommend Danny at Executive Nissan.Exceptional Sales Experience
by tckat1 on 05/28/2013updated 07/31/2025We are returning customers and have two leased vehicles from Executive. We would not even think of leasing a vehicle from another dealership. The sales and financing team provided us with an exceptional sales experience. We have recommended… this dealership to family and friends with confidence.Another Great Experience!!
by debmac2 on 04/01/2013updated 07/31/2025I just entered my 3rd lease with Executive and once again the process was quick and painless!!! Stephanie N. was my salesperson and she was awesome to work with! She helped me get out of my Altima lease early so I could get into a fully… loaded Rogue SL! My monthly payment was even lower than my Altima!!Fantastic Experience!!
by ronferr80 on 04/10/2013updated 07/31/2025This was by far the best car buying experience I have ever had!!! Fantastic service and went above and beyond to get me in the vehicle I wanted at the price and payment I wanted as well!!!! No hassling or games but just honesty, integrity… and commitment to customer satisfaction. I can't speak for all staff but my sales consultant, Stephanie N., and the Sales manager, Rick M., went above and beyond and definitely have a lifetime customer!!! I would highly recommend this dealership to any and everyone.
About our dealership
Thank you for taking the time to leave us a review. However, I am sorry to read about your experience with us. I assure you that we value your time and understand how precious it is. I sincerely apologize for your experience and the inconvenience it has caused you. At your earliest convenience, please contact me at 203-672-6010 or email me at onofriom@executiveag.com so we can further discuss your concerns and hopefully restore your faith in us. I look forward to hearing from you. Sincerely, Marcello Onofrio, Team Leader
by jsernaj on 08/02/2018