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Executive Nissan


900 Universal Dr N, North Haven, CT 06473 (map)
Today 8:00 AM - 6:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Sales Manager
Written by Illuminati on 03/11/2018

Very rude Sales Manager. No customer service skill at all. I am leaving Nissan brand after 12 years ( 4 leases ). I was planning to get another car and I was helped by this individual Dominic Jimerson. Very rude, unpolished sales manager. Acted like 1970s second hand car salesman. He became furious when he saw another car dealership ad on my mobile phone. He made multiple derogatory racial comments about Indians. Stay away from this place. If you have similar experience please talk to BBB and Nissan Motor Corp Customer affairs. I am adding few URLs below. 1. https://www.executivenissan.com/dealership/staff.htm# 2. https://www.bbb.org/nashville/business-reviews/auto-manufacturers/nissan-north-america-in-franklin-tn-37020009/reviews-and-complaints 3. Nissan Consumer Affairs 1-800 647-7261 (Option 7)

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

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jsernaj on 03/21/2018
Dealer Response
Thank you for taking the time to leave a review. I am very sorry to read about your experience. I can assure you this is not the standard we set here, as we strive to treat every customer with the utmost respect. Please contact me at your earliest convenience at (203) 672-6006 so we can properly address any complaints you may have. Again, I apologize and hope to hear from you soon. Sincerely, Rob LaTorraca Jr., General Sales Manager
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