Customer Reviews of Monaco & Sons Mtr Sales
Review type:
Andrea S.
Andrea S.
by Andrea S on 05/01/2025My experience at Monaco Ford was exceptional! From the moment I walked in the door all the way through the sales process the entire staff was knowledgeable and friendly. They made the buying process of my new Bronco easy. 5 stars! Would… highly recommend them to any of my family or friends.Andrea, we appreciate your recommendation of our dealership! We understand it is a big decision where you purchase your car from, and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
2014 lexus used purchase
by Joshw123 on 02/21/2025updated 02/28/2025Recently bought a 2014 Lexus GS used from the company. Everyone was very nice and helpful when I got the car home sadly both low beam headlights did not work. I called the company just to let them know about it and they offered to… completely reimburse me for the new bulbs. This is the kind of company I tell my friends about, they didn’t have to offer reimbursement. I wasn’t even quite looking for that, but the fact that they did made me a customer in the future!Paul and Catherine Humphrey
by BigMac23 on 11/20/2024My wife and I were extremely pleased with the service provided by Monaco Ford in Glastonbury. From the warm welcome, greeted by our sales agent, Earl to his knowledge of the vehicle package we purchased to his kind, accommodating approach!… A+! We were very satisfied with Matt’s willingness to negotiate a fair price and the finance department was able to get us out the door in a timely manner. The vehicle was in perfect condition as we drove off! Great experience!Bigmac23, thank you for leaving such a great review and high star rating. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Great sale experience
by Titm06111 on 10/31/2024We purchased an used Ford Escape. This was our 2nd purchase of a Ford Escape but Monaco Ford was such a wonderful and different experience than our last purchase at another dealership. ALL the people were extremely friendly, helpful, and… most importantly no pressure sales. Our sales person Jillian was especially helpful sending over half an hour going over all the features of the car and answering all my question. We could not be happier with purchase and will spread the word about what a great experience we had.Titm06111, thank you for your kind words and congratulations on your new vehicle! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Used car purchase with Monaco
by andyleedb on 09/27/2024Terrific experience, end-to-end. The specialists allowed me to test drive multiple vehicles, and an no point did I feel any pressure to go in one direction or another. The specialist was knowledgeable about the vehicles and the business… manager(s) made the paperwork process efficient and easy. A++ experience.Andyleedb, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
A+ dealership
by Stevedi on 09/26/2024I have purchased a lot of new vehicles in my life, but I have never had a better car buying experience than I did at Monaco Ford. From the initial phone call to check inventory and pricing to the person that delivered my truck to my… residence everyone was so friendly and courteous. I have had GMC and Ram trucks in the past, but I will never purchase another truck unless it’s a Ford from Monaco. Thank you for a great truck buying experience.Stevedi, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Good car buying experience
by Itsdand on 08/12/2024Hassle-free car buying experience Fair trade in offer Fair on new vehicle prices Not pushy salespeople like at other dealerships. Be sure to check them out when you are looking for your next Ford.Itsdand, we appreciate your recommendation of our dealership! It means so much to us to have earned your trust in our business! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Honest, Fair and Extremely Dedicated to Customer Satisfaction
by Spartuna on 08/02/2024updated 08/09/2024My family has now purchased three trucks from Monaco. My experience has been extremely good. The first truck I purchased was a slightly used incomplete dump bed, which had some hesitation/bucking issues soon after I purchased it. Monaco… did everything they could to try to make things right, including offering me a new engine. When that didn’t work out, they agreed to re-purchase the truck from me and gave me a very good price as well as offering me a large discount on a new F- 150 Hybrid Power Stroke to replace it. I absolutely love the new truck. Blake, the head of sales was fantastic, as were Greg and Doug both senior managers. All three went really went above and beyond to try to meet me in the place where we were all happy with the outcome. I would recommend them over any other Ford dealer in Connecticut.Spartuna, thank you for your wonderful response to the quality of service our Staff provides! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you so much for being one of our valued guests and we look forward to your next visit!
Great experience!
by Natalie F. on 07/25/2024My family has been buying new cars from Monaco for many, many years! We have always had a good experience but most recently we had a great experience! We worked with Adrian who took his time showing us all the cars we were interested in.… He didn’t rush us and was not pushy! He was honest and listened to what we needed and in just a few hours we found exactly what I wanted! He was one of the best to work with!Natalie, thank you for your kind words and congratulations on your new vehicle! Thank you so much for being one of our valued guests and we look forward to your next visit!
Third Ford from Monaco!
by Andrei T. on 06/06/2024You have to know what you want, and what your budget is, but, if you do, Monaco will work with you to make it happen. This is my third Ford from them, and, should I want another Ford in the future, Monaco will be the first dealership I'll… check.Excellent Dealership
by TedBadlands on 05/18/2024At Monaco Ford, I found the sales team to be knowledgeable, friendly, and answered any questions I had. I've purchased my previous 2 cars from Monaco, in June 2023 and May 2024. Highly recommended!Purchased a certificate used suv
by Santoro’s on 05/17/2024OUTSTANDING!!!!! Highly Professional ,knowledgeable staff Monaco Ford makes car buying experience exciting and personal with owners of the company asking if there’s anything they can do to ensure your completely satisfied with the… purchase.New Vehicle Order
by Christopher on 05/15/2024Adrian was very knowledgeable and provided great communication during the whole process. Best of all there were no surprises when I took delivery. There’s a reason they’ve been in business for over 100 years.Wonderful experience!!
by Marikate on 04/25/2024We will never buy a car from anywhere but Monaco Ford again. The staff were so knowledgable and helpful but not pushy in the least. We love our new Ford Explorer!!President
by Green Acres on 03/30/2024Many thanks for a very nice used Ford truck, and Aaron G., a straight talking, easy to deal with salesman. I appreciate your efforts after the sale, with a full tank of fuel as well as the safety devices for the truck. Mark ChristensenFriendly and helpful staff
by JRKingDFD222 on 03/22/2024It was a smooth and easy truck buying experience. I'm very happy.EASY!
by DaveandLeann on 02/26/2024Working with Monaco Ford to purchase our car was a great experience! Very easy, no stress and friendly staff. They are very transparent, thorough and efficient. This was our second purchase from them. We also like their service department.2025 Maverick
by RHWILEY on 01/26/2024Excellent. No hassle buying.Ford Service is consistently dependable
by ArnoldG on 09/14/2023We bought our first Ford from Monaco in 1975, at recommendation of my father-in-law. Benn using them to service our Fords ever since. I currently own a 2020 Escape, which I am having Monaco do regularl maintenance and a safety recall. They… have complimentary pickup and delivery service for vehicles that are left for the day.
F150 Sale - used vehicle
by DonaldC on 08/23/2023We called ahead with the truck in mind that we found on the website. When I arrived, the truck was ready to review and test drive. My associate at Monaco, Nate, was very knowledgeable, approachable, and extremely helpful with my… questions. I am usually uncomfortable When trying to buy a vehicle, but Nate made it enjoyable. Pick up and purchase went smoothly. Overall, a very nice experience.Monaco Ford Glastonbury CT
by PJM 132 on 08/02/2023We have been doing business with Monaco Ford for about 35 years. Without a doubt this is the best place to purchase a reliable new or pre-owned Ford or service the same. Professional friendly and helpful staff trained technicians that know… how to service and repair my vehicles properly Keep in mind that we can spend our money anywhere but I choose Monaco Ford. This is a family owned business for 4 generations that take excellent care of their customers. The Monaco's are very active in veterans and community affairs. In all my years of being a customer I have nothing but very high praise for Monaco Ford.
Ford F-150
Ford Explorer
Ford Edge
Ford Bronco Sport
At Monaco & Sons Mtr Sales Inc, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our Ford financing team are experienced in processing auto loans & leases and have the bar set at the top rung every time. You can count on finding a loan or lease option that puts the Ford Escape, Fusion, F150, Superduty or Explorer of your dreams in your driveway, on your terms.
When you're ready to return to our Glastonbury dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires.
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
- Authorized Parts Store
Andrea, we appreciate your recommendation of our dealership! We understand it is a big decision where you purchase your car from, and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
by Kristin Chanthinith on 05/03/2025