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Monaco & Sons Mtr Sales


767 New London Tpke, Glastonbury, CT 06033 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (18) No (0)
Service Rating
Recommend:
Yes (1) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
Honest, Fair and Extremely Dedicated to Customer Satisfaction
Written by Spartuna on 08/02/2024
updated 08/09/2024

My family has now purchased three trucks from Monaco. My experience has been extremely good. The first truck I purchased was a slightly used incomplete dump bed, which had some hesitation/bucking issues soon after I purchased it. Monaco did everything they could to try to make things right, including offering me a new engine. When that didn’t work out, they agreed to re-purchase the truck from me and gave me a very good price as well as offering me a large discount on a new F- 150 Hybrid Power Stroke to replace it. I absolutely love the new truck. Blake, the head of sales was fantastic, as were Greg and Doug both senior managers. All three went really went above and beyond to try to meet me in the place where we were all happy with the outcome. I would recommend them over any other Ford dealer in Connecticut.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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Kristin Chanthinith on 08/20/2024
Dealer Response
Spartuna, thank you for your wonderful response to the quality of service our Staff provides! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you so much for being one of our valued guests and we look forward to your next visit!
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