Lia Honda Enfield
Customer Reviews of Lia Honda Enfield
Review type:
Buying a new Accord from Lia was a breeze
Great service!
by Jill Pelkey on 08/09/2021Gregg Palm at Lia in Enfield CT was great from the moment I walked in the door! He explained what was to be done on my vehicle and let me know how much it would be and about how long it would take! There were no surprises! The work was… completed before the time they said and when I went back to pick up Gregg explained everything!!Jill, Thank you for leaving Greg this excellent review! We are so glad that he provided you with an A+ experience and got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to let us know if there is ever anything more that Greg and the team may assist you with in the future.
Superior service
by Rebecca L on 07/15/2021Ashley Theodore helped me during my service for simple oil change and when I found out needed brakes she schedule me promptly and when a loaner vehicle was not available she called me to avoid me coming in and secured loaner for next day.… She was courteous helpful knowledgeable best service I had there .Rebecca, Thank you for leaving Ashley this 5-star review! We are overjoyed that she could be of assistance to you and ensure that your service experience was smooth and efficient. We appreciate you confiding in our dealership with your automotive needs, and we look forward to working with you again the next time your vehicle is ready for service!
Honest and Helpful Service
by MC on 07/14/2021Great job by Greg Palm and the rest of the team fixing my a/c on my 2009 CRV! They were upfront about all costs and even gave me a heads up about some other issues that needed attention. Very friendly and professional. Explained everything… and answered all my questions. Great job!!We are so glad that our team could be of assistance to you and get your automotive needs thoroughly resolved. It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
Service from Jesse Robles
by Gail Smith on 07/14/2021I would highly recommend Jesse Robles to any one with a problem to be solved .. he took the time to listen to me and immediately went about finding the answers to correct my problems .. he was very curious and knowledgeable.. I look forward… to dealing with him again …Gail, Thank you for leaving Jesse this positive review and recommendation. We are happy to hear that he took great care of you and ensured that your needs were thoroughly resolved. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
Leasing a new car
by Corinne Donofrio on 06/30/2021Worked with Philip Bologna and was very pleased with the level of service. Very personable young man who handled our transaction with expediance and professionalism. Very happy with my new leased car and very pleased to do business with Lia… Honda!Corinne, Thank you so much for your excellent review! We are overjoyed that Philip could be of assistance to you and provide you with a remarkable experience and a vehicle that you love. It is a pleasure to hear of your satisfaction, and we congratulate you on your new vehicle- on behalf of the entire team!
I appreciate great service
by SSM on 06/23/2021Jesse Robles was very helpful and professional.We are so glad that Jesse could be of assistance to you, and we appreciate you taking the time to leave him this 5-star review! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you in the future.
Service
by Anthony Edwards on 05/27/2021I needed a oil change and also wanted to check an issue with my AC. Jesse Robles was helping me and he did a great job getting me in and out. He also notice I’ve been a loyal customer and he found a coupon for me! So yes I had a great… experience!Made our day
by Robert M on 05/27/2021We were able to reach a deal in a very timely manner. Edwin Guzman was the kind of salesperson I like dealing with. He is knowledgeable, personable, upfront in an easy no pressure way. He was excellent in showing us the car and all it's… features before the deal and great at going over it again and setting up many of the tech features when we picked up the car. He was very patient answering all our many questions throughout. We are happy with the car, the deal and how everything went at the dealership. We had reservations about visiting a dealership which was 55 miles from our home but are glad we did.Jesse Robles @ Lia Honda
by Jesse Robles on 05/19/2021I had a big repair with my Honda Odyssey, and Jesse Robles @ Lia Honda took the time to let me know what was happening every step of the diagnosis and repair. He even took a picture of my engine and sent it to me so I could see what he was… referring to during our conversation. I definitely recommend asking for Jesse if you need any service to your vehicle.Top Notch Service
by Mel on 04/27/2021Beautiful facility. Very clean and all personnel are very professional. Received service on time and within time-fram I expected.Mel, thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service.
Excellent Service!
by Bernadette Balletti on 03/09/2021I have bought three brand new Honda cars over the years at Lia Honda and am very pleased with the service department and Greg Palm. Greg always gets me right in for appointments and I have no complaints. The work is done when promised and… I look forward to working with Greg for my Honda Service appointments in the future. I highly recommend him.CRV
by Bob V on 02/26/2021Whenever I need service for my CRV, I call Greg Palm. He gets me in quickly and is very thorough. He is very good explaining the issue and what the service entails. Greg has been my service manager since I bought the car 6 years ago and I… trust his judgement.Bob, thank you for being a repeat customer and entrusting Greg to service your CR-V. We realize you have many choices when it comes to service and we appreciate that you chose Lia Honda Enfield. We look forward to seeing you again when your vehicle is ready for its next service.
Efficient
by KAREN on 02/08/2021Great service as always! Quick and thorough.Karen, thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. We look forward to serving your automotive needs in the future.
Ashley Theodore was friendly, knowledgable and helpful.
by LIA continues great service on 01/23/2021This was my first service visit on my 2020 CRV. Positive experience with Sales and now with my first Service appointment!We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.
Wesley Lavalley
by Celeste Beaulieu on 12/08/2020Purchased my lease car. Professional and informativeAlways additional services
by Libby A on 11/29/2020Ashley Theodore was very personable. I find the service hours are not as convenient as the service hours at another Honda dealership that I purchased my car from. I brought my car in for an oil change and ended up with a $1000 bill. I also… wish that the service records for my car were available to whatever Honda dealership I take my car to. I had new tires installed at another dealership less then 6 months ago, and initially was told by Ashley that my tires were showing wear (per the technician) which opinion changed when I pointed out that I had recently replaced my tires.Great sales experience at Lia Honda of Enfield
by Honda CRV EX awesome car on 11/10/2020This is the second Honda CRV that we have purchased from Lia Honda and both times were fortunate enough to work with Phillip Bologna. Phil was courteous, responsive to all questions via phone/text as well as in-person, thorough in his… explanations and never made us feel rushed in decision making. We will definitely call on Phil for our next Honda purchase.Thank you for your very kind review and loyalty to Lia Honda Enfield. We are delighted that you have come back to us again and that your experiences with Phil have been so exceptional! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car!
Great work
by Shimo on 11/05/2020Greg did a great job taking my car in at the appointed time and getting the results of the service to me in a timely manner.Shimo, thank you for your time and feedback. We are pleased to hear that Greg was able to fix your vehicle, quickly and conveniently. We look forward to serving your future automotive needs.
Secure and comfortable
by Security and comfort on 10/28/2020Many people do not believe in having their car serviced at the dealership. When I purchased a car, I always returned to the dealership for service. Even after the warranty expired, I continued to service my car at the dealership. I felt… that for my situation, this was the best approach for me. Everyone has to feel comfortable with who they are dealing with. I personally, did not want to search for a shop for repairs/maintenance. I met with Jesse Robles of Lia Honda Enfield , where he described and recommended additional service. I was never under pressure to say yes to all repairs. He explained the issue and possible impacts and asked me how I wanted to proceed. I have been a long time customer of Lia Honda - 2005, and believe that this works for me.We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.
Good experience thanks to Wesley LaValley
by Wesley LaValley on 10/22/2020Attempting to lease a car for first time, I was very nervous and apprehensive. Wes LaValley changed all that. He made the whole process a positive experience for me. A week later when I had a link problem with the radio he was there for me… again. Always a gentleman and always ready to help a customer. Dave ValeWesley, thank you for your time and feedback. We are delighted to hear that your shopping experience with Wes was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.
Excellent Service
by Satisfied Service Customer on 09/05/2020Dealt with service advisor Jesse Robles for the first time - 100% satisfied with his knowledge, service and customer interaction. I will continue to be a Lia Honda/Enfield customer thnaks to my experience with Jesse.Thank you for taking the time to share your experience. We are pleased to know that Jesse has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.
Matt, thanks for telling us how pleasant and stress-free your dealership experience was with Troy's insight and guidance. He's amazing, and we appreciate your kind words. Please visit us again some day!
by Lia Honda Enfield on 08/14/2025