Skip to main content

Lia Honda Enfield


20 Palomba Dr, Enfield, CT 06082 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (10) No (0)
Service Rating
Recommend:
Yes (40) No (0)
Back to Service Reviews

Dealership Service Review

4 out of 5 starsservice Rating
Always additional services
Written by Libby A on 11/29/2020

Ashley Theodore was very personable. I find the service hours are not as convenient as the service hours at another Honda dealership that I purchased my car from. I brought my car in for an oil change and ended up with a $1000 bill. I also wish that the service records for my car were available to whatever Honda dealership I take my car to. I had new tires installed at another dealership less then 6 months ago, and initially was told by Ashley that my tires were showing wear (per the technician) which opinion changed when I pointed out that I had recently replaced my tires.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.