Family Ford of Enfield
Today 9:00 AM - 7:00 PM
Customer Reviews of Family Ford of Enfield
Review type:
Used Car Purchase
by Mike on 04/21/2025
Professional, and friendly sales staff. No BS
245 reviews
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Service
by Service on 11/22/2024Excellent all work done as expectedTonneau cover installation
by Glen on 11/06/2024The customer service was friendly and actually fun. Made the experience very pleasant. The mechanic who installed my tonneau cover, brought me back to explain exactly how to use it and he was very excited actually about the product himself.… Which translates into professional service in my opinion. Overall, my experience was 10 stars for sure. I bought my car there and I will obviously do any work over there it’s always been a great experience.Excellent Customer Service
by MD on 10/13/2024Jay, provided excellent customer service with my oil change and assisted me with pairing my phone with my car.Good effort
by Dan on 10/04/2024I was a little put out because I couldn't get the model I wanted without a 3 week wait ,but, George was very helpful and understanding about my needs.Oil change
by Greg on 10/01/2024Everything completed in a timely mannergreat job
by john on 09/17/2024they did a great job and the price was fairService Department
by Robin Borek on 09/11/2024Family Ford of Enfield Service Department continues to provide quality workmanship and excellent service. The new 'pick up and deliver' service is awesome!Wonderful business
by deeparadis on 08/29/2024We are so pleased with Enfield Ford over the last 6 or so years, since our independent long-time mechanic retired. The staff is so helpful, informative and talented. We even bought our Escape from them, reasonable price, and all the… paperwork was handled simply and professionally.Family Ford of Enfield
by Family Ford of Enfield on 08/09/2024updated 08/20/2024Work was completed as described and at the price quoted. Kept informed as work progressed. Friendly staff.Service
by Bert on 08/08/2024This is my third time I went to Family Ford for preventative maintenance. The service department was easy to deal with and let me know all my options. The work was done well, in a timely manor and I was soon on my way.Awesome Service
by George R on 08/07/2024I brought my wife's car in for a recall and a leaking axel boot. I waited in the customer service area for about an hour. My car was repaired and I was on the way. A very clean customer lounge. Seats were comfortable and the coffee was hot.… The service staff were polite, courteous and eager to help.work done, oil change, brake job
by 2019 ranger on 08/01/2024very pleased with the work that was done, i waited for it to be completed. spoke to Ken, when i arrived, was very happy with what the repair did.Service
by Gary Hagar on 07/09/2024My F 150 was picked up at my house they brought it in for routine maintenance and did a rear brake job. At the end of the day they returned my truck to my house.used car
by fjr on 06/19/2024John T was great, he went the extra mile to find me my car. Family ford has the lowest dealer charges, and the best staff..Car owner
by Rod Perry on 06/01/2024Excellent service as expected. I can always feel comfortable with the competence of the service technicians at Family Ford.Family Ford of Enfield
by Susan Fisher on 05/17/2024Very easy to set up appointment on line. They are very polite. Very clean. Explain what needs to been done.New Vehicle Purchase
by Monica on 05/15/2024Jorge Suarez, Sales Consultant, was very professional and found vehicles to match the type of car I was looking to purchase. Jorge made the entire transaction of the purchase of the vehicle, and obtaining the car registration go very… smoothly. I am very happy with my new vehicle and would recommend Family Ford to future customers.Purchase of 2 vans from Family Ford
by Alan on 05/14/2024Family Ford had 2 vehicles I wanted on the lot. I called spoke with Jon in charge of commercial sales. Made an appointment. Visited and made a deal. Very professional and too the point, I would purchase from them again.Great service will be coming back
by Kyle on 04/23/2024Had service done to my F-150 and Family ford quick and professional. I will be coming back for more service work!Excellent Service experience!
by Lorraine Y on 04/11/2024I was bringing my car in to Family Ford of Enfield for servicing and when I got in my car to go it wouldn't start! I called and spoke with Agnes and told her I was waiting for AAA to come to jumpstart my car. I didn't want to turn my car… off because I was concerned it wouldn't start again.nAgnes told me to come in as soon as I could. I got to Family Ford about an hour late, but my car was quickly taken I for servicing. I had multiple things that needed to be done, but my wait time was phenomenal! Agnes made sure I understood what had been done to my car and I was on my way again in record time! I can't say enough good about the employees who work at Family Ford of Enfield.Service excellence
by Pete Goyette on 03/23/2024May I just say that the Service Dept. at Family Ford of Enfield is fortunate to be staffed by such capable, personable, and helpful individuals a person could hope to encounter.
About our dealership
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service