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Family Ford of Enfield


65 Hazard Ave, Enfield, CT 06082 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (9) No (0)
Service Rating
Recommend:
Yes (47) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Warranty Repair Success
Written by Bill on 04/17/2025

I brought my 2022 F250 into Family Ford to repair an intermittent cruise control problem and was a bit concerned that it would be a repeat of a warranty issue on my other car at a different dealer where the couldn't find the problem but still wanted to charge me a diagnostic fee. To my surprise they quickly found that problem and also fixed a piece of trim that had become dislodged from the rivet. Agnes was great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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