Family Ford of Enfield
Today 9:00 AM - 7:00 PM
Customer Reviews of Family Ford of Enfield
Review type:
Used Car Purchase
by Mike on 04/21/2025
Professional, and friendly sales staff. No BS
245 reviews
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Great Service
by Jack Cannone on 05/29/2025The service department is very courteous and professional. Waited for my vehicle to be serviced and had no problems.They were on time and made sure I was comfortable while I waited.oil change, tire rotation
by see below on 05/12/2025always great service, personnel helpful, friendly and after all these years like family. gold stars to themUsed Car Purchase
by Mike on 04/21/2025Professional, and friendly sales staff. No BSWarranty Repair Success
by Bill on 04/17/2025I brought my 2022 F250 into Family Ford to repair an intermittent cruise control problem and was a bit concerned that it would be a repeat of a warranty issue on my other car at a different dealer where the couldn't find the problem but… still wanted to charge me a diagnostic fee. To my surprise they quickly found that problem and also fixed a piece of trim that had become dislodged from the rivet. Agnes was great.Ford Escape
by Dean and Deborah Richardson on 03/26/2025Jay is an excellent Service Advisor he helped me with two of my Services which I had done on my 2020 Ford Escape. I was pretty upset with the things that had to be done. I did tell him I had a warranty and only had the car for two years.… He told me he will look into for me. He notified me that my warranty will cover the service with no fee.2024 Ford Maverick First Service
by 2024 Ford Maverick FirsService on 03/08/2025Enfield Family Ford Service department did an outstanding job on my first 5,000 mile service for my 2024 Ford Maverick. Friendly staff completed all check-up work in timely matter. Thank You KevinExcellent service center
by Cathy Gernand on 03/07/2025Agnes is always friendly knowledgeable and efficient. She always makes sure I understand what my Escape needs and why. Have been bringing my Escape to Family Ford since 2009.Great service
by Yearly customer on 02/24/2025I have had the same team member work on my car to the for years(not planned). He does a great job. They are great with communication. I have had work done from others that are great also.Buying a new vehicle
by Joseph P Hamel on 02/20/2025Very easy going process. Everyone was knowledgeable about the vehicles. Overall very good experience.Oil change service
by Ron on 01/18/2025updated 01/24/2025I was in and out within 45 mins for my oil changeService
by Amazing service as always on 01/23/2025Service advisor Ken brown is amazing. Professional, polite, thorough. I bring my vehicle to family ford because of Ken. Technician Eric takes great pride in his work on my vehicle.Great experience.
by Christine on 12/29/2024From the moment I walked in until I left with my car, it was a great experience. I was greeted warmly and the process did not take too long.Highly recommend Family Ford - Excellent service
by Salina on 12/18/2024Professional service. Excellent customer serviceWonderful Service
by Jennifer Fitzpatrick on 12/06/2024updated 12/13/2024Having a service that Family Ford offers is a game changer. Your car is picked up serviced and returned to your door.Service
by Rodney Perry on 12/05/2024updated 12/13/2024Excellent service at a competitive price. I trust their service department.Wonderful Service
by Jennifer Fitzpatrick on 12/06/2024updated 12/12/2024Having a service that Family Ford offers is a game changer. Your car is picked up serviced and returned to your door.Excellent service
by Bob on 12/11/2024Greg Ayers was an outstanding Service Advisor who explained what type of service that The Works Package included. And George the mechanic performed the service in a very timely fashion who's work and work ethics are outstanding. Great… service from start to finish.Thank You.
by I love my 2020 Ford F350 Truck on 12/06/2024I had my truck in for warranty work for the front hub and the transmission. A special Thank You to Greg Ayers for his assistance and professionalism. He handled everything from start to finish. He kept me informed throughout the repair… process.F150 1st Service Visit
by Ben J Gay on 11/22/2024updated 12/03/2024Always deal with your friendly, professionally manner!! BenService
by Great service on 11/27/2024Always great service, waiting time is excellent.
About our dealership
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service