Acura of Berlin
Customer Reviews of Acura of Berlin
Review type:
Acura of Berlin
by Stefan on 07/06/2017I am really satisfied of Acura of Berlin service. Had a recall about excessive oil consumption of my wife's TSX 2010. Excellent attitude and support from Richard Bird ! He helped me a lot. They replaced so many parts and did actually engine… overhaul. Made a lot of miles after that - no problem at all ! Would go again there. I have two acuras and I have found my place to go ! Highly recommend !Wonderful service staff & experience
by stavery on 09/27/2012updated 06/02/2025Acura of Berlin has a great service staff. Not only are they friendly, perform the service as expected & on time & within the quote, they even tracked me down when I lost my credit card. talk about going above & beyond! Thanks!! Sue Asatisfied customer
by samgreco86 on 10/18/2012updated 06/02/2025I had an excellent experience working with Ashley from Acura of Berlin. She was very thorough and helped me get in my new acura ilx within days. The car is great and I couldnt have asked for better service in buying my new car.We appreciate your feedback! It's great you had an excellent experience with Ashley. She will love to hear that you are happy with your new ILX. It's always our goal to provide our customers with amazing customer service. We're thankful you understood this after visiting our dealership. We look forward to helping you again soon, thanks again! Be sure to find us on Twitter and Facebook, we offer exclusive specials for our followers and "likers." - Mark Pedemonti - General Manager -pedemontim@executiveag.com
Quick, Honest Service by Qualified Pros
by michellhen on 09/28/2012updated 06/02/2025I was treated with respect, regularly informed of all developments, and treated as a friend rather than a customer. I confirmed through my own research that they are competitively priced with even my local independent repair shop. I'll be… back and I would recommend Acura of Berlin to friends and family without hesitation.We appreciate your great review! At Acura of Berlin our goal is always to treat our customers with the utmost respect in every interaction. It's awesome to hear you felt you were treated as a friend rather than a customer in our service department. There is no better compliment that a recommendation to your friends and family as well. We look forward to working with you again in the future, thank you for choosing Acura of Berlin. Be sure to follow us on Twitter and Facebook to stay current with all our specials including maintenance deals. - Mark Pedemonti - General Manager - pedemontim@executiveag.com
Thank you for recognizing our service staff! We truly appreciate the time you took to let us know how we're doing. It's always our goal to keep our promises when it comes to the time expectations we give our customers. We're happy to hear that our team performed services on time and within the quote. If you have any questions or concerns regarding the services we provided please do not hesitate to reach our to us. Thanks again for your positive feedback, we look forward to helping you in the future. Please find us on Facebook and Twitter to take advantage of special offers and promotions. We appreciate your great review! At Acura of Berlin our goal is always to treat our customers with the utmost respect in every interaction. It's awesome to hear you felt you were treated as a friend rather than a customer in our service department. There is no better compliment that a recommendation to your friends and family as well. We look forward to working with you again in the future, thank you for choosing Acura of Berlin. Be sure to follow us on Twitter and Facebook to stay current with all our specials including maintenance deals. - Mark Pedemonti - General Manager - pedemontim@executiveag.com
by acuraofberlin on 10/03/2012