Acura of Berlin

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Acura of Berlin
224 Berlin Tpke, Berlin, CT 06037 (map)
Today 7:00 AM - 8:00 PM
Sales Rating
(83)
Recommend:
Yes (1) No (0)
Service Rating

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Dealership Service Review

service Rating
Wonderful service staff & experience
Written by stavery on 09/27/2012
updated 06/04/2025

Acura of Berlin has a great service staff. Not only are they friendly, perform the service as expected & on time & within the quote, they even tracked me down when I lost my credit card. talk about going above & beyond! Thanks!! Sue A

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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acuraofberlin on 10/03/2012
Dealer Response
Thank you for recognizing our service staff! We truly appreciate the time you took to let us know how we're doing. It's always our goal to keep our promises when it comes to the time expectations we give our customers. We're happy to hear that our team performed services on time and within the quote. If you have any questions or concerns regarding the services we provided please do not hesitate to reach our to us. Thanks again for your positive feedback, we look forward to helping you in the future. Please find us on Facebook and Twitter to take advantage of special offers and promotions. We appreciate your great review! At Acura of Berlin our goal is always to treat our customers with the utmost respect in every interaction. It's awesome to hear you felt you were treated as a friend rather than a customer in our service department. There is no better compliment that a recommendation to your friends and family as well. We look forward to working with you again in the future, thank you for choosing Acura of Berlin. Be sure to follow us on Twitter and Facebook to stay current with all our specials including maintenance deals. - Mark Pedemonti - General Manager - pedemontim@executiveag.com
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